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re: Chick-fil-A has slowest drive-thru service times, report finds

Posted on 10/11/22 at 8:51 pm to
Posted by Box Geauxrilla
Member since Jun 2013
19118 posts
Posted on 10/11/22 at 8:51 pm to
This list is absolute bullshite in my experience
Posted by Sun God
Member since Jul 2009
44874 posts
Posted on 10/11/22 at 8:53 pm to
The Taco Bell on College is a well oiled machine.

The chick fil a next to it is a massive clusterfrick with its drive thru/parking layout.
Posted by TexasTiger89
Houston, TX
Member since Feb 2005
24365 posts
Posted on 10/11/22 at 8:55 pm to
Sounds like bullshite.
Posted by SportsGuyNOLA
New Orleans, LA
Member since May 2014
17175 posts
Posted on 10/11/22 at 8:55 pm to
Popeyes is the worst in the history of drive-thrus

Funny how they werent included

Posted by chinese58
NELA. after 30 years in Dallas.
Member since Jun 2004
30516 posts
Posted on 10/11/22 at 8:56 pm to
quote:

Taco Bell is not only crazy fast but they have the best service
They get there early, and start cooking, so there will be pre-cooked meat all day. They just assemble ingredients on tacos and buritoos. The meat for stuff like quesadillas and nachos is cooked, but have to be heated to melt the cheese. Same for some of the fancy tacos.

Posted by Titus Pullo
MTDGA
Member since Feb 2011
28567 posts
Posted on 10/11/22 at 8:56 pm to
They must be measuring from the back of the line.
Posted by HeadSlash
TEAM LIVE BADASS - St. GEORGE
Member since Aug 2006
49867 posts
Posted on 10/11/22 at 8:57 pm to
quote:


That’s bc those lazy fricks cheat the system with all that “pull up and I’ll bring it out bullshite “.


Never leave the window without your food
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 10/11/22 at 8:59 pm to
Also some of their lobbies have remained closed/ or stayed closed a lot longer than other restaurants and only have drive thrus.

That makes a huge difference in efficiency
Posted by Puffoluffagus
Savannah, GA
Member since Feb 2009
6108 posts
Posted on 10/11/22 at 9:00 pm to
quote:

Yeah, well when they all tell you to pull forward, it changes the metrics


They renovated one of the local McDs to now have pull forward lanes with 2-3 spots. Worst part is now when they get your order wrong, you can't flag anybody...so inevitably you either go park and have to go inside anyway or just say frick it, and wonder why you're eating fast food anyway.

Posted by Langland
Trumplandia
Member since Apr 2014
15382 posts
Posted on 10/11/22 at 9:01 pm to
quote:

Yeah, well when they all tell you to pull forward, it changes the metrics


"Can you do me a favor and backup behind the pole?"

That's what they tell me when I'm the only one in line. The timer aint going and they don't have to bring my order out front.
Posted by Ghost of Colby
Alberta, overlooking B.C.
Member since Jan 2009
11301 posts
Posted on 10/11/22 at 9:08 pm to
quote:

Chick-fil-A has slowest drive-thru service times, report finds

Semantics is important in this report. No, it did not find that CFA was the slowest. In fact, CFA moved the fastest according to their data.

The QSR report required customers to supply the data. Customers counted the cars in front of them and started a stopwatch when they pulled into the drive-thru line. Because of the popularity of CFA, customers had to wait in line longer, but the line actually moved faster than others.

quote:

Another way to look at it is average total time by cars in line. The script changes, reflecting what felt true on the ground—that Chick-fil-A was moving those massive lines in a hurry:

1. Chick-fil-A: 107.41 (seconds)
2. McDonald's: 118
3. Taco Bell: 127.58
4. Arby's: 139.92
5. Dunkin': 140.21
6. Wendy's: 141.67
7. Burger King: 147.43
8. KFC: 142.84
9. Hardee's: 180.21
10. Carl's Jr. 193.6

Posted by dgnx6
Baton Rouge
Member since Feb 2006
68930 posts
Posted on 10/11/22 at 9:08 pm to
Idk about all of those, taco bell is generally fast but their product has become shittier.

And I know McDonald’s have had double drive thrus for a while.

quote:

1. Chick-fil-A: 107.41 (seconds) 2. McDonald's: 118 3. Taco Bell: 127.58


My assumptions seemed to be spot on, those are the only two I could see being close.

This post was edited on 10/11/22 at 9:12 pm
Posted by elposter
Member since Dec 2010
24994 posts
Posted on 10/11/22 at 9:09 pm to
No way in hell this is accurate. The average Chick-Fil-A moves through twice the cars in half the time as your average other fast food place. Someone is playing with the numbers here.
Posted by cardswinagain
Member since Jun 2013
11905 posts
Posted on 10/11/22 at 9:10 pm to
I think we know why this article put a negative spin on Chick-fil-a and it’s not because of slow drive-thru service
Posted by deltaland
Member since Mar 2011
90885 posts
Posted on 10/11/22 at 9:12 pm to
Complete bullshite. This is why McDonald’s, Taco Bell, etc tell you to “pull up and wait” because they’re timed on how fast they cars get through the line. I’m betting this heavily skews the study
Posted by LegendInMyMind
Member since Apr 2019
54887 posts
Posted on 10/11/22 at 9:12 pm to

No.

Just....no.
Posted by chinese58
NELA. after 30 years in Dallas.
Member since Jun 2004
30516 posts
Posted on 10/11/22 at 9:14 pm to
McDonald's has no excuse for being so slow, but I want them to tell me, "It will be two or three minutes for fries. There are two of them in Ruston. The one south of I-20 was better before they got a new manager. The new guy pushes his crews faster, and harder. They never run out of fries, which sucks, because they sit and get more greasy by the time you get them. The employees there used to be more friendly. Now they're too busy to be nice.

Wendy's is slower because they don't precook anything.

In the 60's and 70's Burger King didn't pre-cook. The hamburger patty went across the flame grill right behind the workers that took your order while you waited. Now they cook them up, keep them in a big vat, throw them in the microwave to heat them, slap on the dressings and give them to you. Whoopers were great back in the day.
Posted by mtcheral
BR
Member since Oct 2008
1948 posts
Posted on 10/11/22 at 9:14 pm to
quote:

Chic Fil A order will be 100% right.


Not if you go to the one on College. For the past 2 years have not had one single order 100% correct. Before that, they were perfect all the time. Manager even admitted one time they can’t get good quality workers there anymore.
Posted by Smeg
Member since Aug 2018
9406 posts
Posted on 10/11/22 at 9:14 pm to
quote:

Chick-fil-A has slowest drive-thru service times, report finds

Posted by Tigerbait357
Member since Jun 2011
67960 posts
Posted on 10/11/22 at 9:16 pm to
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