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AT&T giving customers a huge $5 credit to compensate for the outage last Thursday.

Posted on 2/25/24 at 5:59 pm
Posted by Roll Tide Ravens
Birmingham, AL
Member since Nov 2015
42210 posts
Posted on 2/25/24 at 5:59 pm
quote:

AT&T says it will be giving a $5 credit to customers affected in last week's nationwide telecommunication outage.

The outage, which lasted several hours on Thursday Feb. 22, was caused by a technical error due to "the application and execution of an incorrect process used as we were expanding our network, not a cyberattack," the telecom provider said Friday.

AT&T said late Saturday it planned to give affected accounts credit for the outage.

"We apologize and recognize the frustration this outage has caused and know we let many of our customers down. To help make it right, we’re applying a credit to potentially impacted accounts to help reassure our customers of our commitment to reliably connect them – anytime and anywhere," AT&T said in a statement to USA TODAY.

USA Today

Garbage company.
Posted by The Pirate King
Pangu
Member since May 2014
57620 posts
Posted on 2/25/24 at 6:00 pm to
They would have been better off giving $0

$5 is insulting
Posted by Napoleon
Kenna
Member since Dec 2007
69059 posts
Posted on 2/25/24 at 6:00 pm to
I just got the text.
I guess better than nothing.
But $5 is a joke.
My home internet started messing up today I'm more upset about that.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
118963 posts
Posted on 2/25/24 at 6:02 pm to
I got a text, but it didn't mention a credit.
Posted by Demonbengal
Ruston
Member since May 2015
1263 posts
Posted on 2/25/24 at 6:03 pm to
In this economy, I’ll take it.
Posted by Scooter McWinner
Texas
Member since Feb 2024
303 posts
Posted on 2/25/24 at 6:03 pm to
That will buy you exactly 1.350 Cane's Chicken Fingers. Be grateful.
Posted by SportsGuyNOLA
New Orleans, LA
Member since May 2014
16977 posts
Posted on 2/25/24 at 6:03 pm to
The happiest days of a man’s life:

1 When he sells his boat
2) When he gets rid of AT&T
Posted by fallguy_1978
Best States #50
Member since Feb 2018
48403 posts
Posted on 2/25/24 at 6:05 pm to
A soft taco on me for myself and one lucky poster
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 2/25/24 at 6:07 pm to
frick AT&T and their $5
Posted by OK Roughneck
The Sooner State
Member since Aug 2021
9253 posts
Posted on 2/25/24 at 6:12 pm to
$5.00


jk
Posted by tigeraddict
Baton Rouge
Member since Mar 2007
11797 posts
Posted on 2/25/24 at 6:13 pm to
A $90/mo phone bill is about $3/day. So a $5 credit more then covers a few hours without service.

What’s weird about that day my phone worked but wife’s didn’t(same account, same phone,)And only one other AT&T phone at my office worked rest did t.
Posted by East Coast Band
Member since Nov 2010
62739 posts
Posted on 2/25/24 at 6:14 pm to
I thought it was a Spam text
Posted by East Coast Band
Member since Nov 2010
62739 posts
Posted on 2/25/24 at 6:15 pm to
We need to start a thread of things we plan to buy with our $5 credit from ATT
Posted by Lawyered
The Sip
Member since Oct 2016
29247 posts
Posted on 2/25/24 at 6:16 pm to
So 1/2 their monthly electronic technology equipment fee

Thanks
Posted by THRILLHO
Metry, LA
Member since Apr 2006
49489 posts
Posted on 2/25/24 at 6:18 pm to
quote:

$5 credit


Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 2/25/24 at 6:20 pm to
That’s a slap in the face. I’m switching everything I have that affiliated with AT&T

That incudes 3 cell phones, 2 Apple Watches, 3 iPads, and internet. I pay that company $785 a month.

It’s gonna be a pain in the arse to switch to Verizon but I’m ready.
Posted by glorymanutdtiger
Baton Rouge
Member since Jun 2012
3788 posts
Posted on 2/25/24 at 6:21 pm to
It looked like it affected phones with eSIM and not physical SIM
Posted by fallguy_1978
Best States #50
Member since Feb 2018
48403 posts
Posted on 2/25/24 at 6:22 pm to
quote:

That incudes 3 cell phones, 2 Apple Watches, 3 iPads, and internet. I pay that company $785 a month.

How? I have 3 phones and fiber internet with them and our bill is about $240/mo
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 2/25/24 at 6:27 pm to
quote:

How? I have 3 phones and fiber internet with them and our bill is about $240/mo


Bc it’s a commercial account
Posted by LegendInMyMind
Member since Apr 2019
53703 posts
Posted on 2/25/24 at 6:34 pm to
frick AT&T.
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