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re: AT&T giving customers a huge $5 credit to compensate for the outage last Thursday.

Posted on 2/25/24 at 11:39 pm to
Posted by PGAOLDBawNeVaBroke
Member since Dec 2023
681 posts
Posted on 2/25/24 at 11:39 pm to
Posted by dupergreenie
Member since May 2014
5345 posts
Posted on 2/26/24 at 2:05 am to
I am still having issues with their internet on my phone.
Posted by POTUS2024
Member since Nov 2022
11233 posts
Posted on 2/26/24 at 2:19 am to
quote:

That incudes 3 cell phones, 2 Apple Watches, 3 iPads, and internet. I pay that company $785 a month.

It’s gonna be a pain in the arse to switch to Verizon but I’m ready.


Please tell me you don't actually give ATT $785 per month. Also, what makes you think Verizon will be better or cheaper? No one is as proud of the electromagnetic spectrum as Verizon.
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
68318 posts
Posted on 2/26/24 at 2:28 am to
Wish the electric company gave credits when power goes out.
Posted by johnnyrocket
Ghetto once known as Baton Rouge
Member since Apr 2013
9790 posts
Posted on 2/26/24 at 5:46 am to
If this would happen it would be funny.

I other news AT&T tacks on an extra fee of $10 this month only.

To pay for overtime in the customer service dept. lol!!!
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
65723 posts
Posted on 2/26/24 at 6:03 am to
quote:

That incudes 3 cell phones, 2 Apple Watches, 3 iPads, and internet. I pay that company $785 a month.
You are quite the shrewd negotiator to overpay a shitty company so much.



You might want to revise this post to not let the public know the condition of your game.
Posted by jimmy the leg
Member since Aug 2007
34211 posts
Posted on 2/26/24 at 6:06 am to
quote:

In this economy, I’ll take it.


Just a heads up, that 5 bucks ain’t what it used to be.
Posted by Volvagia
Fort Worth
Member since Mar 2006
51910 posts
Posted on 2/26/24 at 6:10 am to
quote:

$5 is insulting


Service was down for a few hours, so they gave a free day. I mean….what precisely did you expect? Half off your monthly bill?
Posted by tigerpimpbot
Chairman of the Pool Board
Member since Nov 2011
66948 posts
Posted on 2/26/24 at 6:12 am to
quote:

$5


My Togo pick up order waitress finna feast
Posted by 9Fiddy
19th Hole
Member since Jan 2007
64082 posts
Posted on 2/26/24 at 6:43 am to
If it’s $5 per line, that’s more than fair. $5 per line = $150 per month bill and most aren’t that.
Posted by 9Fiddy
19th Hole
Member since Jan 2007
64082 posts
Posted on 2/26/24 at 6:45 am to
quote:

Wish the electric company gave credits when power goes out.

Credits for what? When the power is out your meter isn’t running.
Posted by captainpodnuh
Baton Rouge, LA
Member since Jan 2004
479 posts
Posted on 2/26/24 at 6:51 am to
quote:

If it’s $5 per line, that’s more than fair. $5 per line = $150 per month bill and most aren’t that.

Problem is it’s $5 per account. Not per line. That’s basically nothing on a business account and barely noticeable on my family account with 4 lines. Giving me $5 per line for my inconvenience would have been something.

This was strictly the lawyers preemptively getting in front of a massive class action suit.
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 2/26/24 at 8:20 am to
quote:

A $90/mo phone bill is about $3/day. So a $5 credit more then covers a few hours without service.
That's not how it works though. If your bill is normally $90, would you pay $45 for phone service that only works half the time? No, that service wouldn't be worth a dime.
Posted by Volvagia
Fort Worth
Member since Mar 2006
51910 posts
Posted on 2/26/24 at 8:22 am to
quote:

This was strictly the lawyers preemptively getting in front of a massive class action suit.



I doubt that.

Because solely looking from that perspective, giving the 5 dollars incontestably means AT&T acknowledged culpability and accountability. Now it would just be haggling over the amount.
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 2/26/24 at 8:25 am to
quote:

Yeah people forget all the major providers had outages

ATT just the most
I don't believe the other carriers had outages.
Posted by Tortious
ATX
Member since Nov 2010
5140 posts
Posted on 2/26/24 at 8:25 am to
quote:

I pay that company $785 a month


How is this even possible?
Posted by SmackoverHawg
Member since Oct 2011
27350 posts
Posted on 2/26/24 at 8:29 am to
Cost me a lot more than that for my business lines to be down. Despite being able to text or email, the vast majority of people of all ages still want to call to make an appointment.
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 2/26/24 at 8:30 am to
quote:

Credits for what? When the power is out your meter isn’t running.



Have you ever looked at your electric bill? You arent just paying for what your meter says.....you're also paying for demand and adjustments
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 2/26/24 at 8:40 am to
quote:

Service was down for a few hours, so they gave a free day. I mean….what precisely did you expect? Half off your monthly bill?
At least half, yes.

After Hurricane Ida, Google Fi gave me a $20 credit. I didn't have an outage, I didn't have to ask for it, I didn't even know they were doing it. They just gave me $20, which was like 75% of my total monthly bill. AT&T? They waived overage charges only. They dropped the nickel-and-dime bullshite charges for a month, how nice. And if you had an outage you had to call in to get a credit.

50% should be the bare minimum in this case IMO.
Posted by SaintEB
Member since Jul 2008
22735 posts
Posted on 2/26/24 at 9:14 am to
quote:

You arent just paying for what your meter says.....you're also paying for demand and adjustments



Explain how this works please.
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