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re: Amazon Prime - continually missing on 2-Day Shipping

Posted on 3/2/16 at 10:05 pm to
Posted by BACONisMEATcandy
Member since Dec 2007
46743 posts
Posted on 3/2/16 at 10:05 pm to
USPS will lose my packages but they are always on time went sent UPS
Posted by weskarl
Space City
Member since Mar 2007
5805 posts
Posted on 3/2/16 at 10:05 pm to
quote:

shipped free,


quote:

Prime


That shite isn't free.
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 3/2/16 at 10:08 pm to
My shipments delivered via UPS & FedEx are 100% on time. My shipments delivered via USPS are about 50% on time.

This post was edited on 3/2/16 at 10:09 pm
Posted by LNCHBOX
70448
Member since Jun 2009
89397 posts
Posted on 3/2/16 at 10:13 pm to
Placed several orders since the new year, not one bas been delayed. One item said 2-3 days additional processing in the ad, but it's only a day behind the other items.
Posted by weadjust
Member since Aug 2012
15817 posts
Posted on 3/2/16 at 10:18 pm to
quote:

They give a free month of Prime if they miss a delivery window. I figure that's fair.


I usually send them an email saying USPS sucks at the 2 day guaranteed delivery. They respond sorry have a free month of prime added to your membership. I get about 6 free months a year
Posted by JohnnyKilroy
Cajun Navy Vice Admiral
Member since Oct 2012
41900 posts
Posted on 3/2/16 at 10:26 pm to
I've never had anything miss the 2 day window. Even did the no rush (5 business days) shipment on something to get the pantry coupon and it got here in 3 days.

My SO has only had 1 item out of like 6 orders make it on time. She orders from my account too and ships it to the same address I do.

Just this past week she ordered something on Prime and I ordered something the next day and I got my item before she got hers.
Posted by DoUrden
UnderDark
Member since Oct 2011
26323 posts
Posted on 3/2/16 at 10:28 pm to
I use mine for business too and for the price I would tolerate a few 2 days.
Posted by slacker130
Your mom
Member since Jul 2010
8974 posts
Posted on 3/3/16 at 8:42 am to
The USPS sucks, bottom line.

On more than one occasion, I've gotten the missed delivery slip from the USPS for a Prime package. They say "dog was blocking door." My dog is on an invisible fence and cannot even get to the front yard. The USPS driver is a fatass and doesn't want to walk the 100 ft to my front door.

I try meet the truck the next day to explain and question their lack of delivery. It was always "someone else" driving the previous day.
This post was edited on 3/3/16 at 8:43 am
Posted by diehardfan
Louisiana
Member since Jul 2005
5333 posts
Posted on 3/3/16 at 8:43 am to
I've been using it for years and never had a problem.

Maybe a delayed package here or there on UPS because of storms.

Also, yes the USPS totally suck. But the majority of my items arrive via UPS. But Amazon has sellers that might use USPS to save $$$.

This post was edited on 3/3/16 at 8:46 am
Posted by Topwater Trout
Red Stick
Member since Oct 2010
70176 posts
Posted on 3/3/16 at 8:43 am to
quote:

Just curious if this happens to anybody else.


nope
Posted by GeauxTigerTM
Member since Sep 2006
30596 posts
Posted on 3/3/16 at 8:47 am to
quote:

My question is, do you guys complain or ask for any kind of refund? I mean, it shipped free, so there is not refund on the shipping directly.

Just curious if this happens to anybody else.


Thinking back, it may have happened twice on what's probably 5 years worth of Prime and hundreds upon hundreds of transactions. When it did it happened to be time sensitive and I called to let them know and they tossed a credit at me.

I'd buy almost everything from Amazon if I could...
Posted by bigpetedatiga
Alexandria, LA
Member since Aug 2009
8796 posts
Posted on 3/3/16 at 8:49 am to
I've used them a great deal lately and haven't had a problem.

Now, I have had items show up around 8:00 at night.

I don't know how I would proceed. Once or twice I probably would let it slide. Anymore than that, and I would bring it to their attention.
Posted by jennyjones
New Orleans Saints Fan
Member since Apr 2006
9995 posts
Posted on 3/3/16 at 8:50 am to
quote:

More often than not, when they miss, it's been with USPS. Go figure.




Yep. This especially applies to Sunday deliveries
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
104459 posts
Posted on 3/3/16 at 8:51 am to
I almost always opt for the 5-7 delivery in order to get digital media credits to use on music or e-books, but when I do opt for prime it's almost always 2 days. Every now and then it'll take 3.

ETA: Most recent thing is I pre-ordered the new Ray LaMontagne album... it shipped this morning and is supposed to arrive tomorrow, next day. It was pre-ordered though, so it didn't have to go through processing like normal orders.
This post was edited on 3/3/16 at 8:54 am
Posted by jennyjones
New Orleans Saints Fan
Member since Apr 2006
9995 posts
Posted on 3/3/16 at 8:54 am to
quote:

I have used Prime around 10 times


Newb
Posted by NoSaint
Member since Jun 2011
12802 posts
Posted on 3/3/16 at 8:56 am to
its maybe missed 1-2 times in 100+ orders since i started.

if you comment to them about it, they will likely give you credits or a month free, etc.... if you really needed it for a specific date and they blew it, you might even get the item free if it wasnt super expensive.
Posted by dcrews
Houston, TX
Member since Feb 2011
32130 posts
Posted on 3/3/16 at 8:59 am to
I've only ever had one delivery issue with Amazon.

Package showed delivered, but it wasn't. I contacted Amazon to let them know. They immediately shipped me a new item via next day air (on them), and told me to keep the original package if it ever somehow made it's way to my door.

Other than that, Amazon has been on point for me.
This post was edited on 3/3/16 at 9:00 am
Posted by ragacamps
Member since Jan 2011
2997 posts
Posted on 3/3/16 at 9:02 am to
Never had a problem
Posted by SundayFunday
Member since Sep 2011
10515 posts
Posted on 3/3/16 at 9:02 am to
If you ever really need it, give them a call and be polite. The online chat service is shite but he people are very nice to speak to.

I ordered a desk on prime and it said its take 5 days.. A day in I called to ask what the deal was and she apologized and said she could do 1 of 2 things:

1) Give me a discount on the desk ( basically give me money back at this point)

Or

2) Overnight another desk to be to be there the next day and cancel the other one.

I chose 2 and bam, it was there the next morning, like 18 hours later.

They're an increasingly huge business and I think prime is becoming more and more difficult to manage but they still have amazing customer service
Posted by GetCocky11
Calgary, AB
Member since Oct 2012
53509 posts
Posted on 3/3/16 at 9:02 am to
I sometimes get my packages in 1 day.
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