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McDonald's uses AI to decide how much to charge for Big Mac by location

Posted on 10/2/26 at 10:02 am
Posted by Shexter
Prairieville
Member since Feb 2014
22097 posts
Posted on 10/2/26 at 10:02 am
quote:

A recent extensive report sheds light on one area where the fast-food giant has had a long and potentially lucrative history with machine learning and algorithms: dynamic pricing.

Several sources, including store owners, recently explained to Reuters how McDonald's encourages and sometimes pressures restaurants to set prices according to an AI algorithm. The outlet also viewed screenshots of an AI pricing tool taken in August.

The system aims to determine how much customers are willing to pay by reviewing data from millions of transactions across the fast-food chain's nearly 14,000 restaurants, as well as prices from online menus at nearby rival chains such as Wendy's. The tool might warn a franchise owner that their restaurants are exhibiting "medium sensitivity" to prices based on local customers' "willingness to pay."


https://www.techspot.com/news/114053-mcdonald-using-ai-decide-how-much-you-pay.html

quote:

Although store owners can set prices with or without AI based on local costs, the algorithm might widen disparities even between nearby restaurants. For example, a company-run McDonald's in Fresno, California, might sell Big Macs for $5.69, while another restaurant just two miles away might charge $6.89 – 21% more.


Posted by Paul Allen
Montauk, NY
Member since Nov 2007
79043 posts
Posted on 10/2/26 at 10:12 am to
I love this. More affluent areas need to pay more than lower income areas.
Posted by DalenSA
2024 DAT RotY
Member since Jan 2023
11366 posts
Posted on 10/2/26 at 10:13 am to
quote:

Paul Allen
Posted by StanSmith
Member since May 2018
1134 posts
Posted on 10/2/26 at 10:13 am to
That revelation should really help their business out of the jam its in.

Their burgers suck so getting gouged by them doesn't affect me. Unfortunately plenty of large corporations are on board with dynamic pricing. I mean who doesn't like extra revenue for doing nothing and adding no value to the product.
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
20589 posts
Posted on 10/2/26 at 10:18 am to
That’s fine. Let the Free Market reign supreme. If it’s too expensive, people will stop going there and the store will fail. I rarely go to McD’s and when I do I will gladly pay a $1 more to visit a clean and efficient restaurant with polite workers.

Other people may choose to save $1 by going to the ghetto store. That’s fine by me.
Posted by PrimeTime Money
Houston, Texas, USA
Member since Nov 2012
28158 posts
Posted on 10/2/26 at 10:18 am to
On one hand this seems shitty, but on the other hand this is exactly how humans have always attempted to set prices. They try to set the price where it will maximize revenue.

The only difference is now there is a machine that can figure out the sweet spot for pricing way better than humans can.
Posted by ezride25
Constitutional Republic
Member since Nov 2008
27027 posts
Posted on 10/2/26 at 10:18 am to
This is because I’m white isn’t it? Racist fricks.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
12877 posts
Posted on 10/2/26 at 10:40 am to
quote:

This is because I’m white isn’t it?


BINGO!
Posted by Sofaking2
Member since Apr 2023
22698 posts
Posted on 10/2/26 at 10:42 am to
I use my scale to decide never to buy anything from McDonalds.
Posted by BWHLSU
Member since Jul 2026
350 posts
Posted on 10/2/26 at 10:44 am to
Setting the O/U number for posts stating "I haven't eaten at a McDonald's in ____ years" at 5.5.
Posted by armytiger96
Member since Sep 2007
3212 posts
Posted on 10/2/26 at 10:58 am to
quote:

Setting the O/U number for posts stating "I haven't eaten at a McDonald's in ____ years" at 5.5.


I'll take the over!
Posted by RemyLeBeau
Member since Mar 2015
2557 posts
Posted on 10/2/26 at 11:00 am to
quote:

I will gladly pay a $1 more to visit a clean and efficient restaurant with polite workers.


Literally the selling point for Canes and CFA vs Popeyes
Posted by GreatLakesTiger24
Member since May 2012
62026 posts
Posted on 10/2/26 at 11:01 am to
wait until you get charged $2000 for a coach flight from (inset Texas city) back to Louisiana for a funeral or emergency

we are so fricked
Posted by LSUA 75
Colfax,La.
Member since Jan 2019
5203 posts
Posted on 10/2/26 at 11:05 am to
I’ve never eaten a Big Mac in my life.Might have eaten a Quarter Pounder once.
I always liked the Fish Sandwiches,I still get one about once a year.I’m pretty sure they’re a lot smaller than they used to be.
Posted by AwgustaDawg
CSRA
Member since Jan 2023
14791 posts
Posted on 10/2/26 at 11:25 am to
McDonalds close to the house uses AI to take orders, I don't trade with them often but I have a few times since it started and the order is correct and the lines are faster by a bunch.
Posted by Jcharles
Member since Sep 2026
28 posts
Posted on 10/2/26 at 11:27 am to
I’d gladly pay more if I could get good service, clean place that I don’t feel like I’ll get kilt, and quality food that’s not only does not include spit, but is fresh and well prepared and absolutely no food poisoning. Can’t even order a Diet Coke without difficulties and the worker pissed bc she ain’t makin $25 per/hour.
This post was edited on 10/2/26 at 11:28 am
Posted by Klark Kent
Houston via BR
Member since Jan 2008
76355 posts
Posted on 10/2/26 at 11:27 am to
another terrible take Paul. one of many.
Posted by VolsOut4Harambe
Baw Land
Member since Sep 2017
15167 posts
Posted on 10/2/26 at 11:36 am to
quote:

I love this. More affluent areas need to pay more than lower income areas.


Posted by awestruck
Member since Jan 2015
15045 posts
Posted on 10/2/26 at 11:44 am to
quote:

I always liked the Fish Sandwiches
Everything I've ever read says McFish are the slowest selling and often sit well past a shift change.
Posted by Jake88
Member since Apr 2005
81601 posts
Posted on 10/2/26 at 11:44 am to
quote:

so getting gouged by them doesn't
How would one be getting "gouged"? You don't have to buy a Big Mac.
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