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Started By
Message
Rocca was a disaster today
Posted on 8/17/20 at 2:47 pm
Posted on 8/17/20 at 2:47 pm
fricked up our drinks.
30 minutes to get garlic knots.
Waited almost 2 hours for 2 pizzas, a salad and a sandwich.
Multiple people were served and others brought out to go orders while waiting for our food.
Manager refused to take any responsibility. The chef was quite decent about it at least.
Anyway just needed to vent a bit and suggest you order carryout from Rocca for the foreseeable future.
30 minutes to get garlic knots.
Waited almost 2 hours for 2 pizzas, a salad and a sandwich.
Multiple people were served and others brought out to go orders while waiting for our food.
Manager refused to take any responsibility. The chef was quite decent about it at least.
Anyway just needed to vent a bit and suggest you order carryout from Rocca for the foreseeable future.
This post was edited on 8/17/20 at 2:48 pm
Posted on 8/17/20 at 2:48 pm to Sun God
quote:
Waited almost 2 hours for 2 pizzas, a salad and a sandwich.
I'm impressed you were patient enough to wait that long. I would have cut my losses and bailed long before that.
Posted on 8/17/20 at 2:50 pm to AbitaFan08
Normally I would’ve but it was Sun God Jr’s birthday lunch. My wife had to leave to go to work halfway through.
Inexcusable really.
Inexcusable really.
Posted on 8/17/20 at 2:55 pm to Sun God
That’s really unfortunate. I went about a month ago and had none of these issues
Posted on 8/17/20 at 3:00 pm to Sun God
We got takeout from there a couple of weeks ago - the night of the first Pelicans game - and there were zero problems.
Posted on 8/17/20 at 3:04 pm to timbo
Wish we would’ve done carryout
I would’ve been fine if the manager would’ve taken some blame.
Anyway not a dealbreaker but just needed to voice my displeasure somewhere.
I would’ve been fine if the manager would’ve taken some blame.
Anyway not a dealbreaker but just needed to voice my displeasure somewhere.
Posted on 8/17/20 at 11:17 pm to Sun God
This is why places shouldn’t be open for dine in during these times unless they are for sure equipped to do so.
Sucks that you had a bad experience but at least you’re being pretty reasonable about it.
Sucks that you had a bad experience but at least you’re being pretty reasonable about it.
Posted on 8/18/20 at 3:07 am to Sun God
Silly Braves fan..
Phanatics do Red Zeppelin
Phanatics do Red Zeppelin
Posted on 8/18/20 at 3:46 am to Sun God
I have not been since the start of COVID, but the last time I went, it was take-out only and it was an absolute disaster.
Posted on 8/18/20 at 7:19 am to Sun God
That sucks.. I've been at least 3 times since covid and haven't had any issues. Never been on a Monday for lunch though.
Posted on 8/18/20 at 11:14 am to Sun God
quote:
Manager refused to take any responsibility.
How does this happen? Is it supposed to be your fault or something? I would put something on their website asking who is supposed to be responsible if it is not the manager.
Posted on 8/18/20 at 11:41 am to Sun God
quote:
just needed to voice my displeasure somewhere.
One of the problems with society today.
Posted on 8/18/20 at 12:23 pm to Fat Batman
I went there last year and had the same problem with service....it took forever to get seated even with a reservation and our food came out at a very slow pace....manger was no help at all...
This post was edited on 8/18/20 at 6:11 pm
Posted on 8/18/20 at 12:36 pm to Fat Batman
So a restaurant shouldn’t take responsibility in any way when the screw up in a bad way?
Posted on 8/18/20 at 12:49 pm to notiger1997
I never said that. They should.
Posted on 8/18/20 at 1:57 pm to tigers1956
quote:
I went there last year and had the same problem with service....it took forever to get seated even with a reservation and our food our food came out at a very slow pace....manger was no help at all...
lots of whiny karens in here today ffs
This post was edited on 8/18/20 at 1:58 pm
Posted on 8/18/20 at 2:43 pm to Sun God
Damn, that sucks. I went during Covid when they were doing short order style service. I assumed they switched to that because damn near every service industry person in town was refusing to go back to their jobs due to the unemployment stimulus.
It was okay. You had to wait back in line for every drink refill, but not the end of the world.
However, I imagine now the entire staff is new and possibly new to restaurants entirely. Sucks :(
It was okay. You had to wait back in line for every drink refill, but not the end of the world.
However, I imagine now the entire staff is new and possibly new to restaurants entirely. Sucks :(
Posted on 8/18/20 at 3:14 pm to Fat Batman
quote:
One of the problems with society today.
accountability? I think you have that backwards
Posted on 8/18/20 at 3:45 pm to Ed Osteen
quote:
quote:
One of the problems with society today.
accountability? I think you have that backwards
If the place sucks, people will not go and they will not make money and close. pretty simple concept and much better than whining about it on an internet message board
Posted on 8/18/20 at 3:59 pm to Sun God
My biggest pet peeve is when a server blames you not having your food in a reasonable time on a "computer issue". Happened this weekend when everyone got their meal but me. Just be honest with me and say you forgot to put it in. I've been a server before it's not a difficult job.
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