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Has something gone wrong at AT&T - like company wide?
Posted on 7/26/21 at 5:48 pm
Posted on 7/26/21 at 5:48 pm
in b4 "Dear Facebook", but frick it. I just thought I'd ask...
Just curious if any of you are having problems but there seems to be something going on with virtually all aspects of their company. Obviously we're all feeling an employment crunch but I always kinda assumed massive, mega-corporations were sort of above that to a degree.
My company has AT&T wireless, landline, internet, etc. I personally have AT&T TV (DirecTV) and wireless. Literally all of these have seemed to experience lags, outages, billing issues, customer service issues, etc.
I guess this would also be directed to any of you here who may work for them. Is it time to move on?
Just curious if any of you are having problems but there seems to be something going on with virtually all aspects of their company. Obviously we're all feeling an employment crunch but I always kinda assumed massive, mega-corporations were sort of above that to a degree.
My company has AT&T wireless, landline, internet, etc. I personally have AT&T TV (DirecTV) and wireless. Literally all of these have seemed to experience lags, outages, billing issues, customer service issues, etc.
I guess this would also be directed to any of you here who may work for them. Is it time to move on?
30
Posted on 7/26/21 at 5:55 pm to Giantkiller
The AT&T app is the worst app on the marketplace. Literally go read the reviews not a single one above 1 star
Posted on 7/26/21 at 5:57 pm to Giantkiller
Even Lily isn't looking right these days...
Posted on 7/26/21 at 5:59 pm to Giantkiller
quote:
Is it time to move on?
A question asked about AT&T millions of times across many decades.
Posted on 7/26/21 at 5:59 pm to Giantkiller
I have ATT cell and fiber service. No issues here.
Posted on 7/26/21 at 6:03 pm to Giantkiller
Yes there are major issues with upper management at AT&T. Unfortunately the techs and lower level management are pressed on things that the average customer could give a f about. They mostly want to do their jobs and give good service to the customer but are handcuffed by the higher ups. Just recently left the company and have been frustrated with the lazy being rewarded because their numbers look good on a spread sheet. I could keep going on and will monitor this thread but I’m out of there and happy about being gone. Miss the guys and gals I worked with but not the bull shite.
Posted on 7/26/21 at 6:07 pm to Giantkiller
Has something ever gone right with AT&T
Posted on 7/26/21 at 6:08 pm to Giantkiller
Swapped to Verizon last week and should have done so years ago
Posted on 7/26/21 at 6:09 pm to Giantkiller
Customer service has 100% went to shite
This post was edited on 7/26/21 at 6:09 pm
Posted on 7/26/21 at 6:14 pm to Giantkiller
Yes. Their stock is sub $30 and ought to be +$50
Posted on 7/26/21 at 6:28 pm to Giantkiller
frick AT&T. They are a useless arse piece of shite company full useless incompetent fricks who neither can nor want to do their fricking jobs.
I've been waiting four days with no Internet or TV for those motherfrickers to come fix their shite. Tomorrow between 9-12. Let's see if they show.
Again, frick AT&T with an aids-infested donkey dick.
I've been waiting four days with no Internet or TV for those motherfrickers to come fix their shite. Tomorrow between 9-12. Let's see if they show.
Again, frick AT&T with an aids-infested donkey dick.
This post was edited on 7/26/21 at 6:29 pm
Posted on 7/26/21 at 6:31 pm to Giantkiller
AT&T is the worst company in the history of companies.
Posted on 7/26/21 at 6:36 pm to Giantkiller
Could be a shortage or could be what happens when you woke hire.
Posted on 7/26/21 at 6:39 pm to Giantkiller
Cingular has sucked since inception, just because they sucked when they changed their name to AT&T and still suck today. This isn't covid related.
Posted on 7/26/21 at 6:40 pm to Giantkiller
I’ve told the long detailed version story of this before. it took me countless hours of time and almost an entire year of my life to convince AT&T that I no longer lived in Houston and shouldn’t be being billed for their services. At one point I had to deal with a collection agency and send in current New Orleans bills.
If you are thinking about using them for U-verse cable or internet please spend your money elsewhere. frick AT&T
If you are thinking about using them for U-verse cable or internet please spend your money elsewhere. frick AT&T
This post was edited on 7/26/21 at 6:41 pm
Posted on 7/26/21 at 6:44 pm to Giantkiller
Man, I used to have AT&T everything - cell service, internet, AT&T tv, etc.
A few years ago I ditched the cell service and went to Boost mobile for a flat $40 a month when AT&T was trying to charge me $100-plus a month and I had been with them for 10 years. I dropped AT&T for everything else I had and haven't looked back.
They charge out the arse compared to similar services and also have shitty customer service to boot. I have NO IDEA why anyone would choose to stick with them for literally anything.
They're not the best at anything, are more expensive than anyone else, and have by far the worst customer service and loyalty to their customer base. Leave everything AT&T behind and thank me later
Posted on 7/26/21 at 6:45 pm to Giantkiller
My father passed away in April. From then until now I made five copies of his death certificate and sent to them. Spoke on the phone to no less than 15 people just trying to get his phone canceled and the account switched into my mothers name. They had cell, Direct TV and internet. Finally last week we said f’em we canceled all services and moved her to Verizon.
Posted on 7/26/21 at 6:49 pm to Giantkiller
There's more AT&T coverage where I live so I go with them over Verizon and C Spire. C Spire just isn't on the same level as Verizon and AT&T.
Posted on 7/26/21 at 6:58 pm to Giantkiller
quote:
Has something gone wrong at AT&T - like company wide?
Your question implies that something has gone right at least once.
Posted on 7/26/21 at 7:21 pm to Giantkiller
ATT is the epitome of a company that has some good products but is now oversized, too bureaucratic and too bloated to properly service all of it.
DirecTV, Uverse, a good wireless network and fast fiber are all good products held back by a massive, lumbering, stupid company.
DirecTV, Uverse, a good wireless network and fast fiber are all good products held back by a massive, lumbering, stupid company.
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