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re: What's behind racial differences in restaurant tipping?

Posted on 8/29/18 at 11:10 am to
Posted by dgnx6
Baton Rouge
Member since Feb 2006
69279 posts
Posted on 8/29/18 at 11:10 am to
quote:

the solution is to pay servers a competitive wage and not compel patrons to subsidize your restaurant while bending us over with $15 cocktails and glasses of wine.


They charge that much because they have to to keep the lights on. People dont know what it takes to keep a restaurant open.

Raise wages, menu items will have to go up in price. That's the only way you can stay open.
This post was edited on 8/29/18 at 11:11 am
Posted by Masterag
'Round Dallas
Member since Sep 2014
18851 posts
Posted on 8/29/18 at 11:11 am to
quote:

I'm all for the European model but you have to keep in mind that most servers like the current model. They can make more money that way.



i know they do, but if their service is contingent upon the appearance of their table, it's creating a never ending cycle with negative consequences.


This post was edited on 8/29/18 at 11:12 am
Posted by Displaced
Member since Dec 2011
32738 posts
Posted on 8/29/18 at 11:13 am to
quote:

consider: you see a black table, decide prior that they won't tip well and you give them bad service. they don't tip you well because of that, and so on and so on... 


1) I don't think this happens > 90% of the time.
2) which came first: the chicken or the egg?
Posted by Pecker
Rocky Top
Member since May 2015
16674 posts
Posted on 8/29/18 at 11:14 am to
quote:

i know they do, but if their service is contingent upon the appearance of their table, it's creating a never ending cycle with negative consequences.



I think by and large people receive similar service. It's the servers that get the shaft with certain tables. It's not just black people, it's church people (on Sundays) and rednecks also.
Posted by dgnx6
Baton Rouge
Member since Feb 2006
69279 posts
Posted on 8/29/18 at 11:14 am to
i just dont think anyone is going to wait tables for $7.25 an hour and no tips. I fricking wouldnt.
Posted by Displaced
Member since Dec 2011
32738 posts
Posted on 8/29/18 at 11:15 am to
quote:

it's church people (on Sundays)

Far and away the worst tippers im my experience.
Posted by Masterag
'Round Dallas
Member since Sep 2014
18851 posts
Posted on 8/29/18 at 11:16 am to
quote:

i just dont think anyone is going to wait tables for $7.25 an hour and no tips. I fricking wouldnt.



you would be tipped less for sure, but not by that much. we still have a pretty strong tipping culture and it wouldn't just simply disappear.
Posted by HempHead
Big Sky Country
Member since Mar 2011
55535 posts
Posted on 8/29/18 at 11:18 am to
The Economics of Tipping - Ludwig von Mises Institute

quote:

My dinner companion sounded indignant. “It’s a shame we have to tip the waitress,” she said. “The restaurant owner ought to pay the staff enough to live on.”


quote:

imagine that is a common attitude among those steeped in our current cultural climate of envy and dislike of economic success — the anti-capitalist mentality, as Mises put it. It’s easy to fall into the trap of thinking that we tip waiters out of sympathy, due to their misfortune of having to work in an industry full of greedy restaurant owners who won’t pay a “living wage.” In fact, tipping is an elegant market solution to a particular set of circumstances, often present in service jobs, that makes determining an appropriate wage extremely problematic. The practice of tipping used to be more common, applying to many more service positions than at present, when it is largely restricted to waitstaff and skycaps. Part of the reason for its partial demise is just the wandering course of economic change, but many jobs that used to be paid primarily by tips came to be covered by minimum wage legislation and simply disappeared.


quote:

The employer wants happy customers, but he has a twofold information problem. As a practical matter it is difficult for him to observe interactions between waitstaff and customers. In addition, the customers’ expectations regarding the quality of service are impossible to observe. This is further complicated by the fact that staff members are heterogeneous; they are different in terms of skill levels, personalities, and other characteristics that affect the customer’s experience of quality service. Thus the employer doesn’t have the information he needs to arrive at an appropriate wage for each member of his staff. The customer, however, is a participant in these interactions and as such has as complete information as is humanly possible. If the customer pays the server directly for that aspect of the job, the decision of the appropriate pay is made by the person with the most information about job performance.


quote:

Employers generally want their employees to give their best, and presumably are willing to pay for that. However, the aforementioned information problem inhibits his ability to do so. Ideally, tips make the server’s compensation directly proportional and immediately responsive to the quality of service provided. This aligns the employee’s incentives with the employer’s; both now want to provide high-quality service to the customer, each for their own benefit.


quote:

Hiring a new employee entails risk. For the new employee, there is the risk that the job may not turn out as he had hoped. It could turn out to be a dead end with no future, or unsatisfactory in innumerable other ways. The employer, however, has a financial risk. The new employee’s skill set is unknown to the employer to at least some degree, regardless of how thorough the interview process might be. There is even more uncertainty with an inexperienced new hire; there is no history for the employer to work from. The employer has to pay the agreed upon wage, and if the new employee doesn’t perform as hoped he is losing money. If the new employee accepts a lower guaranteed wage and makes part of his compensation contingent on performance — the tip — this relieves risk in two ways. First, the employer is more willing to take a chance on a young, inexperienced worker. If the wage is lower, the minimum performance level needed to make the employee worth the wage is also lower. Second, since the employee can increase his earnings directly and immediately by improving his performance the job is not so much of a dead end. The low paying job becomes a valuable stepping stone, allowing the young, inexperienced employee to learn job skills, establish a performance record, and move on to something better. (It should be obvious that minimum wage legislation short-circuits this entire arrangement, making the employer much less willing to hire someone unless he is certain they are worth the higher wage. This is how lower-skilled individuals get shut out of the job market. But that’s the subject of another essay.)
Posted by Badman
West Monroe, LA
Member since Nov 2009
2703 posts
Posted on 8/29/18 at 11:18 am to
Waited tables at an Olive Garden way back when and I can concur. Blacks were the worst tippers, while also being the most demanding and time consuming. Most took forever to eat and leave.
Posted by Powerman
Member since Jan 2004
162289 posts
Posted on 8/29/18 at 11:18 am to
quote:

2) Black people get inferior service because they are black and there exists a stigma that they tip less

In my experience it's because they run you all over the place

If you have 5 black tables to wait on vs 5 non black tables you might be in for a lot more work (especially if you're relatively new)

Posted by KiwiHead
Auckland, NZ
Member since Jul 2014
28006 posts
Posted on 8/29/18 at 11:19 am to
I had a a black female bartender at the Hilton tell me once that she purposely tried to avoid working during Essence Fest because as she said black people don't tip and especially black people from New Orleans don't tip
Posted by AUCE05
Member since Dec 2009
42582 posts
Posted on 8/29/18 at 11:19 am to
You can put any name on it, but depending on the public to subsidize your business is corporate welfare.
Posted by Jp1LSU
Fiji
Member since Oct 2005
2542 posts
Posted on 8/29/18 at 11:19 am to
TD’s favorite topic. At least top 5.
I serve part time for the past 10+ years where I see people from all 50 states and many countries as well. So I get a pretty good perspective on tipping practices across the board. Race doesn’t play as much of a role as geography. A black person from NYC usually tips better than a white person from Georgia or Alabama. People from larger cities tip better than people from rural areas. Obviously people within the industry or industry related fields tip better than some other people. People who travel more or go out more frequently are better. There’s obviously some particular discrepancies to general blanket statements.
By and large regardless of race the people who live closest to I-95 between DC and Boston are the best tippers.
Posted by rowbear1922
Lake Chuck, LA
Member since Oct 2008
15210 posts
Posted on 8/29/18 at 11:19 am to
quote:

you would be tipped less for sure, but not by that much. we still have a pretty strong tipping culture and it wouldn't just simply disappear.


But prices would rise resulting in less frequent dining out, which means less money for the server.

Part of waiting tables is taking the good with the bad and figuring around where you land overall for the night. If you are a good server at a decent place that knows how to sell, you will make money. You may have a bad night where you make $50 total and others where you make $500-$1000.
Posted by HempHead
Big Sky Country
Member since Mar 2011
55535 posts
Posted on 8/29/18 at 11:21 am to
quote:

You can put any name on it, but depending on the public to subsidize your business is corporate welfare.



what
Posted by Pecker
Rocky Top
Member since May 2015
16674 posts
Posted on 8/29/18 at 11:24 am to
quote:

You can put any name on it, but depending on the public to subsidize your business is corporate welfare.


What? The public is being provided a service. There is mutual agreement to exchange services for money.
Posted by keakar
Member since Jan 2017
30152 posts
Posted on 8/29/18 at 11:27 am to
quote:

WashingtonPost

Long story short:

1) Studies show that black people do indeed tip less

2) Black people get inferior service because they are black and there exists a stigma that they tip less

3) the Washington Post thinks that they tip less because they simply haven't been told they should tip more (than sometimes nothing at all)

4) Point #3 is based on a study that showed that white people on average think a suitable tip is 14.5% and black people on average believe that number to be 13.4%. That 1.1% difference in appropriate tipping expectations is supposed to explain the disparity

5) The solution is simply to get the word out that a tip should be more



1 - racist wapo states the obvious but doesnt stop there

2 - racist wapo blames their poor tipping on white people (any percieved wrong by blacks is whiteys fault)

3 - racist wapo says all blacks are stupid and must be told how to think correctly

4 - racist wapo repeats by white splaining how stupid all blacks are

5 - racist wapo says frick it and just flat out says that blacks are stupid as fricking retards

i say wapo is full of shite and prefer to think of it as blacks are smart enough to have a better appreciation for the value of a hard earned dollar and so they choose not to over tip as though its some status symbol used to virtue signal
Posted by PrivatePublic
Member since Nov 2012
17848 posts
Posted on 8/29/18 at 11:27 am to
thanks WaPo. It is now my mission to tell every black person I see they need to tip better. I'm sure it will be well received, especially when I reference your reputable publication.
Posted by Jp1LSU
Fiji
Member since Oct 2005
2542 posts
Posted on 8/29/18 at 11:28 am to
There was an article in the WSJ two days ago about Danny Meyer’s Restarant Group in NYC. He eliminated tipping in several of his high end restaurants mostly because servers were making 300% more than his best chefs. In an attempt to level the playing field he raised prices and created a pay scale. It’s sort of working, but it’s had its problems over the past few years. That’s some pretty high salaries each menu item has to cover.
At his places a server has to make very close to $100k with benefits.
Posted by rowbear1922
Lake Chuck, LA
Member since Oct 2008
15210 posts
Posted on 8/29/18 at 11:28 am to
quote:

You can put any name on it, but depending on the public to subsidize your business is corporate welfare.


A person in sales is generally making a lot less than a typical living wage and make up for it through commission. Yes I realize commission does not add anything to the agreed upon price of an item but you are still paying for that commission.

Servers are no different except that you have a say in that commission. Look I worked in restaurants for years; started as a busser and ended up as a manager. We can argue all you want about the tipping system but it is basically a sales job as a server. When I was a server if you told me I would make the exact same as the shittiest server there or even the bottom 25%, I'd tell you to go frick yourself and go to another restaurant.
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