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Started By
Message
Ruth's Chris Appreciation
Posted on 3/18/13 at 12:05 pm
Posted on 3/18/13 at 12:05 pm
The gf and I had our Valentine's Day dinner just about runined by an extremely intoxicated couple sitting next to us. The manager removed the bottle of wine from the bill and apologized. After writing a letter to describe the night, the entire bill was refunded and we received a gift certificate.
Excellent way to treat customers/clients. We will be enjoying many more filets and praline freezes in the future.
Excellent way to treat customers/clients. We will be enjoying many more filets and praline freezes in the future.
18
Posted on 3/18/13 at 12:06 pm to treble hook
What's a praline freeze? Never had one of those there.
Posted on 3/18/13 at 12:06 pm to treble hook
quote:
The gf and I had our Valentine's Day dinner just about runined by an extremely intoxicated couple sitting next to us. The manager removed the bottle of wine from the bill and apologized. After writing a letter to describe the night, the entire bill was refunded and we received a gift certificate.
Excellent way to treat customers/clients. We will be enjoying many more filets and praline freezes in the future.
i usually frown against such practices but in cases like this i would do just the same, or really just handle it there in the restaurant.
Posted on 3/18/13 at 12:09 pm to treble hook
You always seem to be looking for a hand out. i.e. You trying to get a refund on a chartered fishing trip because you didn't catch a fish you wanted.
Posted on 3/18/13 at 12:24 pm to treble hook
Went there for my birthday dinner in october... had a rude waitress. We called the manager the next day just to tell him about her and to talk to her. He refunded the entire $600 meal and sent me a $150 gift card
We didn't ask to be refunded because the food was damn good... but I'm not going to say no to him giving us $600 back
We didn't ask to be refunded because the food was damn good... but I'm not going to say no to him giving us $600 back
This post was edited on 3/18/13 at 12:27 pm
Posted on 3/18/13 at 12:24 pm to treble hook
quote:
After writing a letter to describe the night
You serious Clark? You had a bottle of wine comped and you still wrote a letter? Jeez.
Posted on 3/18/13 at 12:30 pm to treble hook
Misread OP
This post was edited on 3/18/13 at 12:34 pm
Posted on 3/18/13 at 12:43 pm to treble hook
quote:
treble hook
And in your fishing thread you said it was people like me that made this country the way it is. Seems it is the people like that always want soemthing for nothing.
I feel like I can almost predict your next thread:
I filled my truck this morning and the pump was slow. I am writing a letter to the CEO of shell in hopes of getting rights to an oil well as compensation.
Posted on 3/18/13 at 12:54 pm to treble hook
Ruth's gives out lots of freebies. My roommate works there and I see gift cards all over the house 
That said, I think taking advantage of their great management is a bit much. Children can be just as annoying as a drunk couple in a nice restaurant but I'd ask to be moved or just chalk it up to bad luck before I write the restaurant about it.
What did you really expect with the letter? If they would have just written you back apologizing with no free shite, would you have written them off?
That said, I think taking advantage of their great management is a bit much. Children can be just as annoying as a drunk couple in a nice restaurant but I'd ask to be moved or just chalk it up to bad luck before I write the restaurant about it.
What did you really expect with the letter? If they would have just written you back apologizing with no free shite, would you have written them off?
Posted on 3/18/13 at 12:54 pm to treble hook
quote:
The gf and I had our Valentine's Day dinner just about runined by an extremely intoxicated couple sitting next to us.
Be more specific. What did said couple exactly do to "ruin" your valentine's day dinner?
Posted on 3/18/13 at 1:01 pm to treble hook
you sound like a bag of shite
the free bottle of wine wasnt enough huh?
here's a tip, dont go out to eat on valentines day.
quote:
After writing a letter to describe the night, the entire bill was refunded and we received a gift certificate.
the free bottle of wine wasnt enough huh?
here's a tip, dont go out to eat on valentines day.
Posted on 3/18/13 at 2:42 pm to treble hook
Love their white chocolate banana cream pie but they don't have it at the br location 
Posted on 3/18/13 at 7:27 pm to treble hook
Post the letter and I think that will answer a lot of questions on your true intent of the letter
Posted on 3/18/13 at 8:21 pm to treble hook
I know people like you. Service would have been excellent, but freeloaders like you, will find something to bitch about, in order to get a free meal. One thing, ahole, what goes around, comes around, and your day is definitely coming. BTW, I know a manager at TJ Ribs in BR. and your post describes exactly what happened in his restaurant two months ago. Unfortunately, you weren't given the compensation that you were looking for, because the security cameras showed the exact opposite of what you bitched about. Guess what? More restaurants are now installing cameras in their dining areas and once you make a false claim, the restaurant can go after you. I can't believe that Ruth's doesn't have cameras. You want something for nothing, but some establishment will go after you. Do you own anything that you can claim that you own outright? I remember reading the posts that you deleated, and you're nothing but a low class piece of crap. Enjoy your wine you low life.
Posted on 3/19/13 at 7:47 am to treble hook
Loveee Ruth's Chris. Maybe one of my favorite restaurants.
Posted on 3/19/13 at 8:41 am to treble hook
Damn 8 pages? Is there some cliff notes?
What is the cheapest bottle of wine there? $40-50 dollars?
Thats a pretty nice comp. Shouldnt be need for a follow up except maybe to just say thanks and let the managment know that the guy that gave you a free bottle is doing a great job.
What is the cheapest bottle of wine there? $40-50 dollars?
Thats a pretty nice comp. Shouldnt be need for a follow up except maybe to just say thanks and let the managment know that the guy that gave you a free bottle is doing a great job.
Posted on 3/19/13 at 10:38 am to treble hook
I fail to see where it's the restaurant's fault for a drunk couple that was sitting close to you. Really and truly they didn't have to do anything "extra" (other than move you if you asked) and they went ahead and did it anyway with the wine ... I think the letter you sent was unncecessary.
Sounds to me like if you were uncomfortable you could have easily asked to move to a different table, and I'm sure they would have accomodated you.
Sounds to me like if you were uncomfortable you could have easily asked to move to a different table, and I'm sure they would have accomodated you.
This post was edited on 3/19/13 at 10:42 am
Posted on 3/19/13 at 2:44 pm to treble hook
where did your avatar go Treble Hook?
This post was edited on 3/19/13 at 2:45 pm
Posted on 3/20/13 at 10:48 pm to treble hook
Is treble hook the FD Board equivalent of ThatLSUBoy or Trill hog?
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