Obi Wan Ryobi

Everyone I know who owns a Rec Tec - myself included - has had a truly great experience with Rec Tec’s customer service.

But isn’t it a red flag that all of us have had experience with their customer service? It’s like they intentionally make their products break so that you feel great when they send you a part for free.

By contrast, I couldn’t tell you what Weber’s customer service is like.