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re: CEO Plotted Woke Annihilation of Cracker Barrel for Over a Year

Posted on 8/26/25 at 10:31 am to
Posted by LSUTANGERINE
Baton Rouge and Northshore LA
Member since Sep 2006
38025 posts
Posted on 8/26/25 at 10:31 am to
Yes. It lost 3.4%.
Posted by SoFla Tideroller
South Florida
Member since Apr 2010
39312 posts
Posted on 8/26/25 at 10:32 am to
I'm not sure why people focus on the logo change other than it's low-hanging fruit. They pushing of rainbow alphabet freak merchandise along with a noticeable drop in food quality is the bigger issue. They change in decor from the country store look to another sterile Chilis/Applebee's type atmosphere didn't help.
Posted by idlewatcher
Planet Arium
Member since Jan 2012
92977 posts
Posted on 8/26/25 at 10:34 am to
quote:

At the time, per CBS, “Cracker Barrel’s sales ha[d] flatlined, with revenue for its most recent quarter unchanged at $935.4 compared with a year earlier, while its stock has tumbled 40% so far in 2024.”



Hiring that woman will only hasten their demise.

I believe this is purposeful per the higher up decision makers
Posted by idlewatcher
Planet Arium
Member since Jan 2012
92977 posts
Posted on 8/26/25 at 10:36 am to
CEO's should be hired on the value they bring. If they turn things around and net 200M+ salary - so be it.

If they fail, they get nothing. Time and time again CEO's are being hired on their name only, not their performance.
Posted by BFIV
Virginia
Member since Apr 2012
8680 posts
Posted on 8/26/25 at 10:37 am to
quote:

That remains to be seen, but old people dying is something that you can bet the bank on.


Way too many of yall are buying into the notion that only blue hairs and old people eat at Cracker Barrel. That notion is absolutely false. While a sizeable portion of their customers are senior citizens, an equally sizeable portion of their customers are not. I speak from experience. For the last 4 years, we have stopped at the Cookeville, Tenn CB going and coming from Vanderbilt hospital. There is always a crowd and that crowd includes all age groups. The old folks often bring their kids and grandkids with them, or maybe it is the other way aroulnd? Doing so builds a future customer base. I see youth athletic teams from all over stopping there to eat on their way back and forth to tournaments, etc. CB needs to work on reestablishing the food quality that has definitely trended in the wrong direction from where it used to be. That is a management problem which can be corrected easily. Their CEO and current BOD fail to grasp this simple concept. The bottom line, however, remains the same: Go woke and go broke. Especially here in the south.
Posted by riverdiver
Summerville SC
Member since May 2022
2697 posts
Posted on 8/26/25 at 10:40 am to
quote:

She’s a genius. 3 months ago, no one gave a crap about Cracker Barrel. Now - 5 pages in 4 hours on this thread - the 20th started in the few days. Bet you’ll notice a Cracker Barrel next time you’re out on the road.


Are you nuts? I have a Cracker Barrel 3.3 miles away from my house, haven’t stepped foot in it in 3 1/2 years. I won’t notice them when I’m on the road.

Changing the interior, taking the old dude off of the sign, or any of the other foolish ideas this woman decides to do won’t get me across that threshold.

Fix the food and service I might consider it. Other than breakfast CB has sucked for several years, and that isn’t saying a lot for their breakfast.
This post was edited on 8/26/25 at 10:50 am
Posted by tigerpimpbot
Chairman of the Pool Board
Member since Nov 2011
68813 posts
Posted on 8/26/25 at 10:55 am to
quote:

But I don't think it's a high % chance this happens, most of these people making these decisions have such large egos and undiagnosed narcissism that they will not learn.


Yep. And they are trapped in an echo chamber and can’t even entertain dissenting viewpoints due to that arrogance and narcissism.
Posted by Freauxzen
Washington
Member since Feb 2006
38457 posts
Posted on 8/26/25 at 11:04 am to
These CEO's don't really work in a vacuum though.

I'd love to see some revenue before this and after the next 6-8 weeks when they go back on the changes.




There are a bunch of people in here defending Cracker Barrel, but honestly, when was the last time you ate at one?

All press is good press. Could they be doing this to get people interested in Cracker Barrel again?

i haven't eaten at one in I don't know how long, and I don't really plan to eat at one again - even if the woke rebranding infuriates me. Like i get the anger, but I still don't think I'd eat at Cracker Barrel again, even if they change it back. Not if I can help it at least.
Posted by deltaland
Member since Mar 2011
100830 posts
Posted on 8/26/25 at 11:08 am to
Nothing in those quoted paragraphs suggest anything woke.

The chain definitely needed a revamping but mostly in food quality and service.

Sales weren’t declining due to atmosphere or decor. They declined because the food sucks. Try fixing that
Posted by BluegrassCardinal
Kentucky
Member since Nov 2022
1761 posts
Posted on 8/26/25 at 11:14 am to
I’m not a business guy, but isn’t it common sense for a business to know their demographic?

Aren’t focus groups used for this very reason?
Posted by SlowFlowPro
With populists, expect populism
Member since Jan 2004
467780 posts
Posted on 8/26/25 at 11:17 am to
quote:

I’m not a business guy, but isn’t it common sense for a business to know their demographic?


Cracker Barrell has been in a multi-year death spiral because of that demographic.
Posted by midnight_chopper
Member since Mar 2018
718 posts
Posted on 8/26/25 at 11:22 am to
quote:

I can't imagine living a life where I give the slightest frick about a Cracker Barrel rebranding. Lead-poisoned boomer shite is wild


And yet you gave enough of a frick to reply in this thread… Wild Times indeed!
Posted by LegendInMyMind
Member since Apr 2019
72108 posts
Posted on 8/26/25 at 11:25 am to
Everyone is fighting over this shite and threatening to boycott and all that. Meanwhile, I'm over here saying that the food has been dogshit for a decade or more now and the service is horrible.

Nothing else matters. It was being ran into the ground before. It is being ran into the ground after. All you all are doing is arguing over the method that will be used to sink the ship.
This post was edited on 8/26/25 at 11:26 am
Posted by Doctor B
Member since Jul 2024
1250 posts
Posted on 8/26/25 at 11:27 am to
quote:

Masino told CBS that she was testing different food items and more dynamic pricing based on the average income in each store area.


I was told by the left that any pricing based on consumer demand and other factors in urban areas is corporate greed that will not be tolerated.
Posted by wallowinit
Louisiana
Member since Dec 2006
17194 posts
Posted on 8/26/25 at 11:28 am to
I've been traveling a lot on short vacations in the past few years and sometimes stop at CB whenever we want a sit-down casual meal. I haven't noticed the remodel - perhaps I just haven't noticed.

I ate at one 3 weeks ago and ordered the steak - I think it was their strip steak.

It was surprisingly good for a CB steak.

That's all I got.

Posted by tide06
Member since Oct 2011
20793 posts
Posted on 8/26/25 at 11:31 am to
quote:


I think it's fair to say Masino is not the target demographic for Cracker Barrel.

Which is why not only her but the board that elected her should be replaced.

Any business that is predicated on selling things to traditional and often conservative Americans that insists on pushing a woke agenda is guilty of gross negligence and has failed in their obligations to their share holders.
Posted by junkfunky
Member since Jan 2011
35800 posts
Posted on 8/26/25 at 11:31 am to
quote:

So cracker barrel was failing before the wokeness and this is a ceos attempt to change things up and save the business? That sounds right actually


No. It started failing April of 2021 because of wokeness and then they doubled down this month.

quote:

That sounds right actually


Posted by BluegrassCardinal
Kentucky
Member since Nov 2022
1761 posts
Posted on 8/26/25 at 11:38 am to
I’m sure it had nothing to do with quality of food and service.
Posted by Lynxrufus2012
Central Kentucky
Member since Mar 2020
18525 posts
Posted on 8/26/25 at 11:39 am to
And another curious thing, young people get older and their tastes change. Everyone that eats at Cracker Barrel was once younger and preferred something else.

Quality food brings customers. That is what the focus should be.
Posted by slidingstop
Member since Jan 2025
1750 posts
Posted on 8/26/25 at 11:48 am to
quote:

young people get older and their tastes change.


The CEO's excuse of trying to attract a younger demo was BS from the start. Young people aren't going to CB. They might when they get older, but they aren't at that stage of their lives. And that isn't going to change by putting up shiplap and rebranding. Again, its all such a huge swing and miss.
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