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Started By
Message
re: Video shows man forcibly removed from United flight from Chicago to Louisville
Posted on 4/10/17 at 3:01 pm to NYNolaguy1
Posted on 4/10/17 at 3:01 pm to NYNolaguy1
quote:Like I said, maybe you could expect that if they charged more for your ticket, then we'd all complain about the cost of the ticket.
Is it really too much to ask that if I buy a ticket I expect them to fly me out as close as feasibly possible to the date and time of the ticket I purchased?
0
Posted on 4/10/17 at 3:02 pm to Brageous
quote:
I go up early and ask if they need any volunteers early on and they usually put me on the list then so I can be first to receive a voucher
Yep, I see it all the time. Never been on a flight that didn't have enough volunteers
Posted on 4/10/17 at 3:03 pm to NYNolaguy1
quote:
which is why they can do the legal dance and say "told ya so".
Of course. This prevents people from getting away with saying "I didn't read the contract" any time they spot a contract term they don't like.
Contracts exist for a reason, it isn't just a legal dance.
Posted on 4/10/17 at 3:03 pm to jchamil
quote:
Would you have them agree to terms stating that they could possibly be bumped from the flight before they paid you?
That would be fair. Could I reasonably expect fee for service I couldn't provide?
Posted on 4/10/17 at 3:07 pm to TFS4E
I don't believe they would drag off a paying passenger just to let the standby crew fly. Especially using 3 security guys to drag him off. Something else happened here. I also don't believe a doctor would scream and make noises like that to put up a fight
Posted on 4/10/17 at 3:08 pm to NYNolaguy1
quote:
So if I sell 35 tickets for a 30 seat airplane, you think that's ok because I am expecting those 5 not to show up?
Provided the contract spells out they can do that (hint - it does), absolutely it's ok.
Posted on 4/10/17 at 3:09 pm to NYNolaguy1
quote:
Could I reasonably expect fee for service I couldn't provide?
You are forgetting the fact that passengers who get bumped get vouchers worth more than the flight. Considerably more.
Posted on 4/10/17 at 3:20 pm to foshizzle
quote:
You are forgetting the fact that passengers who get bumped get vouchers worth more than the flight. Considerably more.
This whole discussion is depressing. Best thing you can hope for is the public demands change, but they have no recourse because all of the airlines have identical language for overselling in their contracts.
Best case scenario is that the public boycotts UA and they lose lots of revenue- which in turn prompts them to end overselling.
I doubt it happens, but you can hope.
Posted on 4/10/17 at 3:21 pm to foshizzle
quote:
All it does is enter you into a contract with the airline - a contract with very specific terms. One of those terms is that you may get bumped involuntarily, and if you are you get compensation for it.
except they don't know what one's time is worth. they should see if anyone is unemployed on the flight
that person should stay behind IMO
Posted on 4/10/17 at 3:24 pm to Brageous
quote:
Some people go straight to meetings or even have a flight in and out of a city in the same day.
I do that all the time. I get off the plane, head to the restroom, change, and head to the exit.
Posted on 4/10/17 at 3:25 pm to foshizzle
quote:
Provided the contract spells out they can do that (hint - it does), absolutely it's ok.
Well the public is saying otherwise. Huge black eye for united
Posted on 4/10/17 at 3:28 pm to NYNolaguy1
quote:
hich in turn prompts them to end overselling.
The problem is eliminating oversells will lead to just as many, if not more issues.
Equipment swaps and weather delays still happen. So now since you can't oversell a flight, you end up with more passengers delayed even longer, and less options for them to rebook.
Posted on 4/10/17 at 3:30 pm to Evolved Simian
quote:
The average net margin for an airline is 2.4%. Less than $6 per passenger
Or roughly a billion dollars per year.
Posted on 4/10/17 at 3:33 pm to Golfer
quote:
Equipment swaps and weather delays still happen. So now since you can't oversell a flight, you end up with more passengers delayed even longer, and less options for them to rebook.
This would encourage airlines to innovate, share available space going to certain destinations.
Posted on 4/10/17 at 3:33 pm to uway
quote:
How high should they go? Should the crew be making calls to the CEO determining how much it's worth in each instance? Maybe everybody should stop expecting never to be inconvenienced, and maybe someone with balls should make fun of this screeching idiot.
However much it takes. No one forced UAL to overbook. I understand why they do it and it's fine...just pay if it doesn't work.
And on Sunday night, when the plane is full of tired people needing to be at work the next morning, or business people trying to get to a city for a key meeting, it's no surprise that $800 doesn't cut it.
And let's not forget, they were kicking people off so THEIR employees could be at work, giving the finger to other business' employees.
Allowing the airlines to do this is nothing but a protectionist subsidy. This is the type of regulation - pure protectionism - that Trump should eliminate - instead of deregulating externalities which does nothing but place part of the cost of production on society and the taxpayers.
If the price is $10,000 to get people to move, then pay it. Free Market.
In any event, $800 is way, way light.
This post was edited on 4/10/17 at 3:35 pm
Posted on 4/10/17 at 3:35 pm to Nado Jenkins83
quote:
except they don't know what one's time is worth
They try to find out by offering a certain amount of money for volunteers, and raising it if there aren't any takers.
Posted on 4/10/17 at 3:37 pm to NYNolaguy1
quote:
This would encourage airlines to innovate, share available space going to certain destinations.
They already do this. And I think you missed the point.
Say JetBlue has 2 flights today from BOS-MSY...
- The earlier flight is swapped out from an A321 to an A320. The A321 was booked full, but not oversold. Now they've got 50 passengers needing to get to MSY.
- Other airlines don't have space available today and no one is willing to volunteer.
- The later flight has 20 seats available. Okay, the first 20 people are booked there.
- There's 20 seats left on a connecting BOS-JFK-MSY flight. Now we need to reassign 10.
- The remaining 10 are rebooked for flights tomorrow.
- The later direct BOS-MSY and BOS-JFK-MSY flights go out with 5 seats open on each because of no-shows of people originally booked. All 50 passengers would have made it to MSY tonight in the current format of allowing oversells, but not in your proposed format.
This post was edited on 4/10/17 at 3:44 pm
Posted on 4/10/17 at 3:39 pm to NYNolaguy1
Man, I HATE the way this ends up happening at times but I have to say the overbooking angle isn't the right complaint.
Not all planes are the same size. Occasionally a craft needs to be switched out due to mechanical,etc.
So, airline sells 250 seats on a plane, which has a mechanical issue last minite. No similar plane is immediately available but a 220 passenger plane is there. So, options are to delay 250 people a long time and probably a cascade of issues after due to flight crews not making destinations, or delay 30 people a little while and pay them for it.
That's just 1 scenario
The issue is that the airline shoulda raised the ante until it got what it needed.
Not all planes are the same size. Occasionally a craft needs to be switched out due to mechanical,etc.
So, airline sells 250 seats on a plane, which has a mechanical issue last minite. No similar plane is immediately available but a 220 passenger plane is there. So, options are to delay 250 people a long time and probably a cascade of issues after due to flight crews not making destinations, or delay 30 people a little while and pay them for it.
That's just 1 scenario
The issue is that the airline shoulda raised the ante until it got what it needed.
Posted on 4/10/17 at 3:43 pm to foshizzle
quote:
Provided the contract spells out they can do that
Having shitty terms in a contract does not excuse poor service. Just because you can legally do something doesn't mean you should.
Posted on 4/10/17 at 3:43 pm to foshizzle
quote:
They try
Eh I think you and Golfer agree they failed pretty miserably here. They deserve the punishment for not offering more.
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