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re: United CEO doubles down, calls passenger "belligerent", claims United followed rules
Posted on 4/11/17 at 9:07 am to Bmath
Posted on 4/11/17 at 9:07 am to Bmath
The fact that the guy is a doctor shouldn't really be factored in unless he's performing a surgery the next day. If he's some quack who runs a clinic writing prescriptions for opiates then I don't see how he's any more of a priority. The more I see of this guy, the more I understand exactly how it came to the point hat he did. That's someone who could use a good tazing.
2
Posted on 4/11/17 at 9:07 am to Golfer
quote:
Boarding isn't official until the door to the airplane is closed.
Posted on 4/11/17 at 9:08 am to NYNolaguy1
quote:
The CEO is a moron for thinking he can win this in the public sphere
This was a letter to employees that presumably got leaked.
Posted on 4/11/17 at 9:09 am to Y.A. Tittle
What? It isn't. I've been pulled off a flight before after ticketed (confirmed standby due to IROP) because a confirmed passenger on that flight made his tight connection.
It happens, albeit very rarely.
It happens, albeit very rarely.
Posted on 4/11/17 at 9:09 am to NYNolaguy1
quote:
Treating our customers and each other with respect and dignity is at the core of who we are...
Was that the respect or the dignity when they dragged the elderly customer who had paid for his seat and boarded it down the aisle?
Oscar is a douche.
Posted on 4/11/17 at 9:09 am to NYNolaguy1
quote:
This is the kicker. By doubling down here, the CEO is just encouraging more people to look into how airlines do the shady dealings of overselling tickets.
Yeah I don't get the upside for him.
Posted on 4/11/17 at 9:10 am to Golfer
quote:
Boarding isn't official until the door to the airplane is closed.
Got a fancy collective word for "scanning boarding pass, walking through jet bridge, stowing luggage and buckling seatbelt?
Or i just have to wait til the door closes.
Posted on 4/11/17 at 9:10 am to NYNolaguy1
United screwed up by having the plane boarded and then started offering compensation. This should of happened before everyone boarded. Easier to bump someone at the gate. They should also offer more compsensation until some one volunteers. There is always a price once high enough people will take.
This is on United no matter how the doctor acted. Terrible PR management.
This is on United no matter how the doctor acted. Terrible PR management.
Posted on 4/11/17 at 9:10 am to Pecker
If you go on Twitter there's some really hysterical United tweets.
New United Ad
And someone who likes Southwest made this....
New United Ad
And someone who likes Southwest made this....
Posted on 4/11/17 at 9:11 am to jchamil
quote:
Why would he have to miss an entire day of work? He couldn't have taken the money, rented a car to make the short drive to Louisville and seen his patients on time the next day?
lets assume he checked a bag
That's ~30minutes to get the bag
Then another hour to go across the airport and wait in line to rent a car.
Then the to the rental lot.
So that's an added hour and half basically just to get out the airport.
Then a 4.5 hour drive on Sunday night back to airport to get his car.
So he probably back after midnight when he could have been in bed.
Posted on 4/11/17 at 9:12 am to NYNolaguy1
According to TMZ this doctor was convicted of swapping drugs for sex. Doesn't change anything, but confirms this dude was a slime ball.
Posted on 4/11/17 at 9:13 am to Costanza
quote:
Politely asked to deplane
If I purchase a ticket an am allowed on the plane, I would make a scene as well. Its comical to me that people are giving the Airline a pass because "This happens all the time ". Paying customers shouldn't be forced to suffer the consequences of poor business practices.
Posted on 4/11/17 at 9:13 am to NYNolaguy1
quote:
And someone who likes Southwest made this....
They IDB passengers 2x times more often than United
Posted on 4/11/17 at 9:13 am to lsuhunt555
quote:
I would make a scene as well.
I doubt it.
Posted on 4/11/17 at 9:14 am to lsuhunt555
quote:
because "This happens all the time ".
0.00004% of the time, actually.
Posted on 4/11/17 at 9:15 am to Golfer
quote:
They IDB passengers 2x times more often than United
No viral video no care
Posted on 4/11/17 at 9:15 am to slackster
quote:
Dr. David Dao was charged in 2005 with 98 felony drug counts for illegally prescribing and trafficking painkillers. Prosecutors claimed Dao fraudulently filled prescriptions for hydocodone, Oxycontin and Percocet.
Dr. Dao was also convicted on 6 felony counts of obtaining drugs by fraud and deceit and in 2005 was given 5 years probation.
Dao was also convicted for writing prescriptions and checks to a patient in exchange for sex.
In February, 2005, Dr. Dao surrendered his license to practice medicine in Kentucky. In 2015 the medical board lifted the suspension and allowed him to practice medicine again. Last year, the medical board imposed restrictions on his right to practice. He can only practice internal medicine in an outpatient facility one day a week.
No wonder he had to be on that plane.
Posted on 4/11/17 at 9:15 am to NYNolaguy1
Let's get one thing clear, that the CEO admitted to:
THIS WAS NOT AN OVERBOOKING SITUATION
When they boarded the aircraft, they had seats for everyone. After the aircraft was boarded, 4 crewmembers decided (or were told) they needed to get on the flight.
How in the heck does that happen? Crew schedules are made in advance. I know flights are delayed, things happen, etc. But at that point, United needs to find another option for those employees. They are a freaking airline at their home base... they could have found another way.
So everyone, please stop saying this is just another random, daily overbooking. that is 100 percent untrue.
THIS WAS NOT AN OVERBOOKING SITUATION
When they boarded the aircraft, they had seats for everyone. After the aircraft was boarded, 4 crewmembers decided (or were told) they needed to get on the flight.
How in the heck does that happen? Crew schedules are made in advance. I know flights are delayed, things happen, etc. But at that point, United needs to find another option for those employees. They are a freaking airline at their home base... they could have found another way.
So everyone, please stop saying this is just another random, daily overbooking. that is 100 percent untrue.
Posted on 4/11/17 at 9:16 am to Dire Wolf
quote:
lets assume he checked a bag
That's ~30minutes to get the bag
Wait until I tell you about another policy all the airlines have.
Posted on 4/11/17 at 9:16 am to Golfer
quote:
IDB passengers 2x times more often than United
That may be true, but apparently their PR Dept is light years ahead of United's.
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