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re: United CEO doubles down, calls passenger "belligerent", claims United followed rules
Posted on 4/11/17 at 12:11 pm to Nado Jenkins83
Posted on 4/11/17 at 12:11 pm to Nado Jenkins83
They operate on a pretty tight timeline with stuff like that. It would be possible to swap but the chances of having a crew that's ready to fly at 7am just hanging out til noon is pretty unlikely. Especially at a small airport like Louisville
0
Posted on 4/11/17 at 12:12 pm to Nado Jenkins83
quote:
Because people's IQ drop about 50 points right when they arrive at the airport.
U have to. How else would you survive that cesspool, cattle drive of a clusterfck
Posted on 4/11/17 at 12:13 pm to Nado Jenkins83
That would be too much effort. They would rather rely on random chance of pissing off customers who would be bumped from a flight they have oversold.
Posted on 4/11/17 at 12:13 pm to atxfan
Internal medicine
Posted on 4/11/17 at 12:26 pm to yellowfin
quote:
Just bought 1,000 shares
Axe Capital just took a short position on UAL
Posted on 4/11/17 at 12:27 pm to southernelite
quote:
No, but sometimes they'll assign your seat at the gate. So why'd they assign him a seat? Surely they knew they needed the seats before everyone on the plane checked-in. They sure as hell should have known before boarding.
Because it is their airplane and can do what they want. Don't get all outraged when the guy tried sneaking back on and got what was coming to him
Posted on 4/11/17 at 12:30 pm to Junky
quote:
Because it is their airplane and can do what they want. Don't get all outraged when the guy tried sneaking back on and got what was coming to him
The reddit story is he supposedly tried to sneak back on after they pried him off which knocked him out and bloodied his nose. Not that he snuck on the plane initially.
No one says the dude is great guy, the universal opinion is that he should of left after they requested him to. That still by no means justifies United's actions.
Posted on 4/11/17 at 12:33 pm to baldona
quote:
That still by no means justifies United's actions.
Did United rough him up? No. They were following procedures and then he became unruly. We know what happens when you become an unruly passenger.
Posted on 4/11/17 at 12:39 pm to NYNolaguy1
1. All the passengers were already boarded, THEN 4 united employees wanted on. Simple answer is, "sorry, too late". That is what airlines would tell a paying passenger.
2. I doubt UA staff informed the police the whole story, just that "a passenger is refusing to get off the aircraft". This would imply the removal demand was purely due to passenger behavior. So the police were in aggressive mode from the get go.
2. I doubt UA staff informed the police the whole story, just that "a passenger is refusing to get off the aircraft". This would imply the removal demand was purely due to passenger behavior. So the police were in aggressive mode from the get go.
Posted on 4/11/17 at 12:41 pm to Dont_Call_Me_RAY
quote:
All the passengers were already boarded, THEN 4 united employees wanted on. Simple answer is, "sorry, too late". That is what airlines would tell a paying passenger.
I don't even mind them booting people.....but offer a reasonable voucher as compensation and keep upping it until you get volunteers.
A volunteer is happy to have the voucher. An elderly man ending up with a bloodied nose and a concussion is a lawsuit and PR disaster and a downright shitty thing to do. Clearly a product of shitty corporate culture.
quote:
I doubt UA staff informed the police the whole story, just that "a passenger is refusing to get off the aircraft". This would imply the removal demand was purely due to passenger behavior. So the police were in aggressive mode from the get go.
You are likely 100% correct on that. Cops probably think he was a threat or something. The passengers didn't, thus their very different reaction to the situation than the cops.
This post was edited on 4/11/17 at 12:44 pm
Posted on 4/11/17 at 12:43 pm to Junky
quote:
Did United rough him up? No. They were following procedures and then he became unruly. We know what happens when you become an unruly passenger.
Why was it specifically him? If there were 70+ passengers, why was he chosen? Because he paid the lowest, ok that's fine but what if that was the fare of the day and he had somewhere important to go?
What if this was his daughters wedding, a family member dying, etc? The guy being a jackwagon in no way whatsoever justifies United's policy of kicking a paying customer off of a flight for non-paying crew members.
What if they just allowed anyone to come up and offer $1000 extra for any flight? Would you be happy they kicked you off a flight because someone else paid more for their ticket? You pay what United is charging, not more.
Posted on 4/11/17 at 12:44 pm to Junky
quote:
They were following procedures and then he became unruly
Is peacefully sitting in a seat "unruly"?
Perhaps you and I have different definitions. If this dude was causing a scene and being violent/belligerent than you would have a point. I have seen nothing to indicate this happened. Have you?
Posted on 4/11/17 at 12:45 pm to baldona
he is a pulmonologist and is claiming he had important appointments to make concerning the health of his patients.
This post was edited on 4/11/17 at 12:45 pm
Posted on 4/11/17 at 12:45 pm to Dont_Call_Me_RAY
quote:
doubt UA staff informed the police the whole story, just that "a passenger is refusing to get off the aircraft". This would imply the removal demand was purely due to passenger behavior. So the police were in aggressive mode from the get go.
He would have been removed regardless of the story united told - united wanted him off - he is off
Posted on 4/11/17 at 12:46 pm to baldona
I would be very curious to see what the security and police reaction is to this? I think its pretty ridiculous to even allow them to be involved here, in my opinion this is a strictly civil matter that should of been solved financially but United was too stubborn for that. I'd have no issues with the police not getting involved in non-criminal issues on the airlines.
Posted on 4/11/17 at 12:46 pm to tigerpimpbot
quote:
Axe Capital just took a short position on UAL
That Colorado oceanfront property offer to UAL stockholders still stands.
This post was edited on 4/11/17 at 12:47 pm
Posted on 4/11/17 at 12:46 pm to musick
Posted on 4/11/17 at 12:46 pm to Chicken
quote:
United didn't drag him out of his seat. The chicago police did
I understand what you are saying, but it doesn't really matter. It's still an indictment on United's business practices.
United (or most likely a United Express carrier) created the situation and didn't offer enough in vouchers or credits to get volunteers. They needed space for their own employees, didn't want to cough up a reasonable credit, and a paid passenger ended up injured and bloodied to make space.
That's fricked up.
This post was edited on 4/11/17 at 12:49 pm
Posted on 4/11/17 at 12:48 pm to baldona
quote:
What if they just allowed anyone to come up and offer $1000 extra for any flight? Would you be happy they kicked you off a flight because someone else paid more for their ticket? You pay what United is charging, not more.
Why not offer more for the voucher and get volunteers?
That way everyone is happy. Even the person leaving the plane feels like they got a good deal.
This post was edited on 4/11/17 at 12:48 pm
Posted on 4/11/17 at 12:48 pm to baldona
He was randomly chosen and then United stuck with their choice because again, it is their plane and their right to. You forget that United would rebook him and accommodate their mistake. His choice was to act like a spoiled child.
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