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Message

re: Restaurants charging an administrative fee

Posted on 8/18/26 at 12:18 pm to
Posted by Klark Kent
Houston via BR
Member since Jan 2008
76367 posts
Posted on 8/18/26 at 12:18 pm to
quote:

these restaurant owners are making an absolute killing right now. Pure greed when we're just trying to feed our families.



Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
12891 posts
Posted on 8/18/26 at 12:20 pm to
quote:

these restaurant owners are making an absolute killing right now. Pure greed when we're just trying to feed our families.


LOL

You poor baby. Just trying to feed your family…..AT A RESTAURANT!

Cook at home. So entitled.
Posted by wm72
Brooklyn
Member since Mar 2010
9834 posts
Posted on 8/18/26 at 12:24 pm to
It's difficult in every direction.

As a small business owner, I was reluctant to change prices because even if people complain about cc processing fees charging a flat 3% was actually saving them money.

1. In my shop, I only price in whole dollar amounts so price increases would average much more than 3%.

2. from a business end, customers mainly compare sticker/menu prices.

3. I had assumed people still choosing to use a card for their convenience when there's signs saying there's no fees for cash and even a cash discount would realize paying the fee was their choice.


I was wrong.

Now, my prices are simply around 6 or 7% higher with no 3% fee for cards.

I use the extra money to make all the cash purchases a flat 10% off.

Also, people who have never had a business accepting cards have no idea how difficult it is to even figure out the precise amount the CC processing fees will be. Complicated and a huge waste of time to keep changing systems as they continually "update" their user agreement.


If there's a boogeyman in this situation, that's where to look.
Posted by nes2010
Member since Jun 2014
8138 posts
Posted on 8/18/26 at 12:27 pm to
quote:

Why stick 18 to 22 year old waitresses making $2.13 / hour plus tips in the middle of this.


Waiters love to complain about this, but every waiter I knew made way more in tips than I did at my hourly retail job back in the day.
Posted by Old Hellen Yeller
New Orleans
Member since Jan 2014
10005 posts
Posted on 8/18/26 at 12:32 pm to
And sometimes they tax you on those bs fees too. I’ve just started lowering my tips, idgaf anymore.
Posted by LSUfan4444
Member since Mar 2004
57552 posts
Posted on 8/18/26 at 12:33 pm to
quote:

from a business end, customers mainly compare sticker/menu prices.

I had assumed people still choosing to use a card for their convenience when there's signs saying there's no fees for cash and even a cash discount would realize paying the fee was their choice. I was wrong.


In today's episode of "shite the customer has been saying for years"
Posted by awestruck
Member since Jan 2015
15086 posts
Posted on 8/18/26 at 12:43 pm to
quote:

Why is there a restaurant every 100 feet in every podunk town in the whole country while everyone is simultaneously complaining about the cost of everything?


Because there's not a chicken in every pot. Nor someone at home who would know what to do with it.

#roux
Posted by LSUFanHouston
NOLA
Member since Jul 2009
41979 posts
Posted on 8/18/26 at 12:53 pm to
quote:

People are less likely to notice a plate going from 13.00 to $13.50 than they are to notice that slap in the face


Correct

But most small business are not too bright
Posted by RobertFootball
SC
Member since Mar 2021
3097 posts
Posted on 8/18/26 at 12:55 pm to
Whatever fees they add I just deduct it from the tip.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
41979 posts
Posted on 8/18/26 at 12:56 pm to
quote:

Did people really think the small businesses were going to eat that 4% cc fee?


No, I thought they would increases their prices by 3 percent (debit cards can cost less and cash crusts nothing) or at least be honest and upfront about a fee.
Posted by Dixie2023
Member since Mar 2023
5851 posts
Posted on 8/18/26 at 12:56 pm to
Saw someone complaining The Boulevard doing same thing. No warning. I’ll deduct any fees from tip. We were generous during lockdown and now restaurant have turned greedy.
Posted by Tiger Prawn
Member since Dec 2016
26650 posts
Posted on 8/18/26 at 12:58 pm to
quote:

There was a helpful explanation on the receipt: says it is charged to offset rising operational expenses and is applied to all transactions and all forms of payment including cash.


If it wasn't prominently displayed on the menu, it should be illegal.

You see all the "eat / shop local" campaigns to support small businesses, but then you have small businesses do nonsense like this that makes customers not want to go back again.
Posted by wm72
Brooklyn
Member since Mar 2010
9834 posts
Posted on 8/18/26 at 1:02 pm to
quote:

, I thought they would increases their prices by 3 percent (debit cards can cost less and cash crusts nothing) or at least be honest and upfront about a fee.



I've never figured out what wasn't honest and upfront about signs that say :
"3% charge for credit card processing"
Posted by LSUFanHouston
NOLA
Member since Jul 2009
41979 posts
Posted on 8/18/26 at 1:05 pm to
quote:

I've never figured out what wasn't honest and upfront about signs that say : "3% charge for credit card processing"


That’s absolutely fine

But when there is no sign and no menu notation but the fee appears after you give your card…
Posted by TigerIron
Member since Feb 2021
4165 posts
Posted on 8/18/26 at 1:18 pm to
Setting aside the debit/ credit thing, can a restaurant add a fee to your bill if it's not listed on the menu anywhere? I am not sure they can. For example the menu has to tell you if they auto-grat large parties, I think.
Posted by Roll on Tigers
Across the Border
Member since Jul 2013
4892 posts
Posted on 8/18/26 at 1:30 pm to
quote:

take it a step further, if I see an unexpected fee like that the tip goes to $0.


Why punish your server who - hopefully did a good job - has no say in it?
Posted by Odysseus32
Member since Dec 2009
10311 posts
Posted on 8/18/26 at 1:38 pm to
quote:

I can see the apartment side of this though. It probably helps keep roaches and vermin down because it is basically a door to door trash pickup for the lazy, stoned-out, and gamer kids who would let that shite hang out in their apartment instead of walking it to the dumpster. But on the renter side...don't charge me more because of them.


I don't have an issue with it if it were optional and they did trash every day. But some of them only do on certain days or M-F. So now I need to be sure to take out my trash on Friday to get the full effects of what I'm paying for.

If I make 20 bags of trash a month and it costs me $40, I'm paying $2 per bag. That's....not worth it.
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
39452 posts
Posted on 8/18/26 at 1:40 pm to
quote:

these restaurant owners are making an absolute killing right now. Pure greed when we're just trying to feed our families



Absolutely not. Margins are the thinnest it has been in a long damn time.
Posted by Mizz-SEC
Inbred Huntin' In The SEC
Member since Jun 2013
23307 posts
Posted on 8/18/26 at 1:42 pm to
quote:

A full service restaurant (sit down) averages a profit margin of between 3-5%. You can feed your family at home. I could pay $18 for a single Reuben at a restaurant, or I can spend $20 at H-E-B and make six of them.

So how do you feel about car dealers tacking on previously unmentioned fees as your sitting down to sign?

You could ride a bicycle or walk.
Posted by LSUgolf
Hogs ROLLED 34-30
Member since Feb 2004
4959 posts
Posted on 8/18/26 at 1:42 pm to
Went to one in Monroe Friday night charged a Credit Card fee and it was actually a debit card. i will not be back :angry:
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