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re: Restaurants are adding service fees up to 22%, and they don't plan on stopping soon

Posted on 5/16/23 at 8:39 pm to
Posted by Bamafig
Member since Nov 2018
4705 posts
Posted on 5/16/23 at 8:39 pm to
All you geniuses are going to take it out on the server. You won’t have to decide if it’s worth it when no one will be there to serve it. Blame the right people here, idiot’s.
Posted by VictoryHill
Alabama
Member since Nov 2013
3231 posts
Posted on 5/16/23 at 8:39 pm to
quote:

Just got back from eating out and there was a 3.5% “dual charge”. It was a add on credit card charge of an extra 3.5% added to your bill. I usually tip 20%, we’ll because of that I just tipped 15%.

Well that’s pretty shitty of you.

Merchants often have to pay fees to process credit card payments and if there ever was a reason to add a fee, using an alternative payment method like a credit card would be it.
This post was edited on 5/16/23 at 8:40 pm
Posted by Obtuse1
Westside Bodymore Yo
Member since Sep 2016
28316 posts
Posted on 5/16/23 at 8:42 pm to
quote:

If the server is too pussy to inform me at the front end that there will be a fat service charge added to my bill then that's too bad for them.


Most states require a clear notification on the menu provided to you.

As an aside in CA all the service charges must be distributed to the staff.
Posted by zippyputt
Member since Jul 2005
6465 posts
Posted on 5/16/23 at 8:43 pm to
Can we start a running list of restaurants that are doing this?
Posted by LNCHBOX
70448
Member since Jun 2009
86766 posts
Posted on 5/16/23 at 8:43 pm to
quote:

All you geniuses are going to take it out on the server. You won’t have to decide if it’s worth it when no one will be there to serve it. Blame the right people here, idiot’s.

If the server didn't tell you aboutthe fee up front, they did it to themselves.
Posted by Mr Breeze
The Lunatic Fringe
Member since Dec 2010
6502 posts
Posted on 5/16/23 at 9:47 pm to
quote:

Picked up a To-Go order from a Baton Rouge Chinese joint. My wife had ordered using a menu I had picked up in December.

I go in and it was $65 for 2 people. Stunned I said that’s nowhere near what I saw on the menu. He said they don’t print menus anymore.

You have to scan a qc code to get the menu as prices are updated all the time. Or look them up online.

Nah. I’m getting over eating out very fast.


Don's Seafood, wife had fish and veggies mine was stuffed shrimp, we both had a small seafood gumbo, her a glass of wine and me one beer, split bread pudding for desert.

With 20% tip came to just over $100.

Wasn't too many years ago this was $50 tops.

Financial publications like the WSJ and others have written how many businesses are needlessly staying with higher "Covid" pricing + inflationary justification to determine where the customer's tolerance ends.

They found ours.

We're cooking at home more than ever.

I realize the restaurant business can be low margin, but many are going to price themselves out of the market for ordinary folks.
Posted by tigerinthebueche
Member since Oct 2010
36937 posts
Posted on 5/16/23 at 10:18 pm to
quote:

All you geniuses are going to take it out on the server. You won’t have to decide if it’s worth it when no one will be there to serve it. Blame the right people here, idiot’s


Servers will be replaced by AI bots or other automated devices. Or, the millions of illegals pouring over our Southern borders will take these jobs for min wage and no/few tips. Entitled service industry workers are in for a rude awakening.
Posted by Havoc
Member since Nov 2015
33946 posts
Posted on 5/16/23 at 10:48 pm to
quote:

Pretty easy way to run off customers with a 22% service charge. Why not just raise your prices 22%?

Well it’s raising prices without looking like you’re raising prices when looking at menu prices. For whatever that’s worth.
Posted by JohnnyKilroy
Cajun Navy Vice Admiral
Member since Oct 2012
38370 posts
Posted on 5/16/23 at 10:58 pm to
quote:

Well that’s pretty shitty of you.

Merchants often have to pay fees to process credit card payments and if there ever was a reason to add a fee, using an alternative payment method like a credit card would be it.


First, that's almost certainly against their agreement with the card issuers.

Second, who gives a frick? Bake that into your prices, don't add a bullshite fee on top. I promise you they MORE than make up for the fees with increased patronage that comes with accepting a form of payment 95% of customers prefer to use.

I had to pay for gas to get to the restaurant, should I deduct that expense from my check?
Posted by offshoretrash
Farmerville, La
Member since Aug 2008
10526 posts
Posted on 5/16/23 at 10:59 pm to
I never go back to restaurants that add tips to my bill and I damn sure won't go back to one that adds a service fee. I tip, and tip well when the service is good.
Posted by Saunson69
Member since May 2023
6309 posts
Posted on 5/16/23 at 11:10 pm to
quote:

Pretty easy way to run off customers with a 22% service charge. Why not just raise your prices 22%?


It'd benefit the waiting staff only 22% of potential by raising prices 22% compared to raising service to 22%. That's a lot of 22%'s, but basically by raising service instead of menu prices by 22%, wait staff gets nearly 5x the amount of money. When you make that little, it's a huge difference.
This post was edited on 5/16/23 at 11:12 pm
Posted by SportsGuyNOLA
New Orleans, LA
Member since May 2014
19932 posts
Posted on 5/17/23 at 12:25 am to
quote:

All you geniuses are going to take it out on the server. You won’t have to decide if it’s worth it when no one will be there to serve it. Blame the right people here, idiot’s.


The server will communicate to the manager or owner that this service fee is unacceptable and unreasonable. Thats the point of not tipping at these places, sport.
Posted by cattus
Member since Jan 2009
14547 posts
Posted on 5/17/23 at 12:35 am to
quote:

Easy solution is dont tip.
Probably the first thing that would pop in my head but you would just be hurting the wrong person.
Posted by TutHillTiger
Mississippi Alabama
Member since Sep 2010
45898 posts
Posted on 5/17/23 at 1:33 am to
It’s now 10 bucks for a cheeseburger and fries, my sons cheap steak as gone from 10 bucks to 20 at outback, which certainly isn’t a fancy place. I know tons of working couples that make 250 a year or more but are broke as they eat out all the time
Posted by BlueRunner
Member since Nov 2022
754 posts
Posted on 5/17/23 at 2:08 am to
What is the service fee for? Obviously it is going to the cost of running the business, which I get, but add in that service fee into the food prices. So just raise your prices and don't blind side the customers with a big increase once the bill arrives. Sure you might lose out on customers but if they're that cheap then its a good thing.

Wonder when places are going to start getting you to pay for your meal after you order and before they cook it. To prevent those certain types from dining and dashing or disputing the prices.
Posted by northshorebamaman
Cochise County AZ
Member since Jul 2009
36285 posts
Posted on 5/17/23 at 2:36 am to
quote:

Don's Seafood, wife had fish and veggies mine was stuffed shrimp, we both had a small seafood gumbo, her a glass of wine and me one beer, split bread pudding for desert.

With 20% tip came to just over $100.

Wasn't too many years ago this was $50 tops.
At first I was thinking that was a pretty reasonable bill for your order, but you're actually right. It's amazing how our frame of reference has shifted so quickly. My kids are 18 and 21 and I can remember when all four of us could sit down and have an app, beverages, and entrees for under $70.

That's also why I mainly stick to hole-in-the-wall Asian take-out joints these days. They seem to have the most bang for the buck.
Posted by Mo Jeaux
Member since Aug 2008
59752 posts
Posted on 5/17/23 at 3:00 am to
quote:

The server will communicate to the manager or owner that this service fee is unacceptable and unreasonable. Thats the point of not tipping at these places, sport.


Nah. You still look like a douche. Why don’t you man up and communicate your issue with the manager/owner?
Posted by YNWA
Member since Nov 2015
7067 posts
Posted on 5/17/23 at 5:26 am to
quote:

Easy solution is dont tip.


Then you wouldn't they wouldn't have any employees.

How can every restaurant, in countries throughout the world, survive and thrive paying their employees a living wage without a tipping culture? The business model for restaurants in the US is screwed up and the owners are greedy. "You will be paid $2.50 an hour and the customers have to make up the rest of your wages" It's absolutely bonkers
Posted by Bullfrog
Running Through the Wet Grass
Member since Jul 2010
58896 posts
Posted on 5/17/23 at 5:44 am to
quote:

"You will be paid $2.50 an hour and the customers have to make up the rest of your wages" It's absolutely bonkers
Not at all.

It makes servers hustle to take care of you vs. a Karl Marx inspired equality of pay by the time. If you like communism, you like hourly pay and hate people who get paid by commission who are good at their jobs.
This post was edited on 5/17/23 at 6:43 am
Posted by G I Jeaux
off duty
Member since Aug 2009
2366 posts
Posted on 5/17/23 at 6:15 am to
Called in an order to go at the Waffle House Orange Beach Al. Was for 6 adults and 5 kids. The bill had a 20% up charge. Why I asked. Because of "covid" losses. I asked the manager to remove the charge. She said she could not, it was a corporate police. I left the order and went to Publix, got 3 doz donuts and 2 gals of milk. Everyone was happy.



This was for to go orders only
This post was edited on 5/17/23 at 6:26 am
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