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re: Purchase parts and expect me to put them on...
Posted on 2/4/25 at 2:19 pm to Pirate0714
Posted on 2/4/25 at 2:19 pm to Pirate0714
Charge and warranty accordingly, why are you mad?
0
Posted on 2/4/25 at 2:20 pm to TheDrunkenTigah
quote:
Why is the OEM not reimbursing the shop for this, and if they aren’t, why wouldn’t the shop refuse to do warranty work? OP’s obviously not at a dealership.
Are you suggesting parts manufacturers reimburse shops for the labor to replace defective parts? If so I am curious what sector that is in, it may occur I just am unaware of it.
Posted on 2/4/25 at 2:24 pm to Pirate0714
quote:Sounds like the owner of a RecTec pellet grill.
Purchase parts and expect me to put them on...
Posted on 2/4/25 at 2:25 pm to TheDrunkenTigah
quote:
If they can get the part cheaper than what you quoted and you’re still gonna charge labor, why do you give a shite? Tell them if it doesn’t fit I’m still charging you shop time and leave it at that. Odd hill to die on.
That may sound logical but if a shop stays booked then using bay time for just labor is losing money. A shop will have a quota to hit for every bay they have, the business plan will have the profit from parts baked into the amount that have to hit to make their day. If everyone brings in parts they lose that profit source. So it would be reasonable (and good business) for a fully booked shop to charge more per hour to install customer provided parts. If they have techs sitting on their arse part of the day it is a different story but not many good shops have much of that.
Posted on 2/4/25 at 2:36 pm to Pirate0714
This was more of a rant on people buying stuff and acting like children when I tell them no... But after reading a bunch of these comments, it's painfully obvious a LOT of people don't realize how much it costs to run a business. 
Posted on 2/4/25 at 2:37 pm to Pirate0714
My mechanic will tell me what to go buy from O'rielly.
Posted on 2/4/25 at 2:38 pm to Pirate0714
quote:
it's painfully obvious a LOT of people don't realize how much it costs to run a business.
I'll bet you there a lot on here that know how much it costs to run a business
Posted on 2/4/25 at 2:39 pm to Pirate0714
My husband sells parts. He’s purchased directly from the company before using his discount and had it delivered to the mechanics shop. No one’s ever had an issue. It’s usually something like the whole engine or a transmission
Posted on 2/4/25 at 2:39 pm to Pirate0714
quote:
What's board's opinion on buying stuff and expecting a business to install them for you?
It's very common at reputable shops about Baton Rouge metro.
My goto shop on Siegen Lane did it three times in the last year, saving me almost $1000 total.
Posted on 2/4/25 at 2:40 pm to mikelbr
quote:
My goto shop on Siegen Lane
probably located next door to the adult perv store where you wait while the work is being done
Posted on 2/4/25 at 2:41 pm to 777Tiger
There's a lot that think they know.
Posted on 2/4/25 at 2:41 pm to Pirate0714
quote:
This was more of a rant on people buying stuff and acting like children when I tell them no... But after reading a bunch of these comments, it's painfully obvious a LOT of people don't realize how much it costs to run a business.
If you're 'making rent money' on marking up parts, you're not in it for the longrun.
You can be a very successful auto shop in the longrun based on your reputation, repeat business, fair prices, etc.
This post was edited on 2/4/25 at 2:44 pm
Posted on 2/4/25 at 2:42 pm to N2cars
quote:
There's a lot that think they know.
that too
Posted on 2/4/25 at 2:46 pm to Pirate0714
It's your business (I assume), so make your policies how you wish.
Do what works for you.
Do what works for you.
Posted on 2/4/25 at 2:47 pm to mikelbr
quote:
If you're 'making rent money' on marking up parts, you're not in it for the longrun.
You can be a very successful auto shop in the longrun based on your reputation, repeat business, fair prices, etc.
many years ago I worked for a chain tire / auto repair company. If we bought a part from an auto parts store, our default markup 250%. Granted the parts store gave us a discount, but we marked it up 2.5x of our cost.
Posted on 2/4/25 at 2:47 pm to Pirate0714
It happens.
I wanted a new faucet for my kitchen sink and a new spigot for my bathtub, and the plumber made me order the ones I wanted and only came back to install them once they arrived.
I ordered a Mosquito anti-loitering device (British product) and had a local electrician install it.
I wanted a new faucet for my kitchen sink and a new spigot for my bathtub, and the plumber made me order the ones I wanted and only came back to install them once they arrived.
I ordered a Mosquito anti-loitering device (British product) and had a local electrician install it.
Posted on 2/4/25 at 2:48 pm to Pirate0714
This post screams of low wage manual labor contractor
Posted on 2/4/25 at 2:49 pm to Pirate0714
AutoZone's business plan is that they will install things like car batteries for you. I usually will slip the guy who does it a 20.
Posted on 2/4/25 at 2:49 pm to crap4brain
quote:
Some places charge a huge markup on parts. If I can get them cheaper than the repair shop why not try to save a little.
Most of the mechanics I've used will offer to let me go to O'Reilly's and get the part myself. Or I can pay them to deal with it for me.
I prefer the latter. Less work for me.
Posted on 2/4/25 at 2:56 pm to notbilly
Customer provides the cheapest china rebuilt alternator. Unknown to the mechanic its POS & doesn’t work. Mechanic doesn’t know that until after it’s installed. He says you owe me $300 for labor but the alternator you provided still isn’t charging your battery. Will that be cash or card
Customer is pissed and rips the shop on every online review he can find. Aint nobody got time for that.
Customer is pissed and rips the shop on every online review he can find. Aint nobody got time for that.
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