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re: Millennials and Zoomers, explain to me the benefits of ordering food on-line
Posted on 6/21/22 at 7:56 am to LSUBoo
Posted on 6/21/22 at 7:56 am to LSUBoo
quote:
I do this for pizza occasionally... it's $4 or so delivery fee plus I tip more, but I enjoy the convenience of not leaving my house once I am home for the night.
The best pizza spots are across town from me so I pay the tax occasionally. I sometimes really debate the $6 Walmart oven pizza v. the $25 Rotolos.
This weekend I'm going to be home alone with 2 very injured animals so I'm probably going to order some pizza b/c I can get 2.5 meals out of it and it cuts down on time I'm gone. I may not be able to leave much.
0
Posted on 6/21/22 at 7:58 am to Salmon
there's another significant advantage to ordering online and that is payment
Posted on 6/21/22 at 7:58 am to Philzilla2k
quote:
That barely literate person is the same one that puts your order in the POS from the delivery service tablet.
Have you ever played the game of telephone?
Much messier than the "write down what the person ahead of you wrote down" game.
Posted on 6/21/22 at 7:58 am to Jimbeaux
I can order chick-fil-a thru the app and they'll have it waiting for me when I pull up and the app gives you free food
Posted on 6/21/22 at 8:00 am to fallguy_1978
quote:
She orders Jimmy Johns to be delivered turning an $8 sandwich into $16 so she doesn't have to drive a half mile down the road and get it
This I don't do, unless I'm just really busy or have a large group order.
I order online most of the time but I also go pick whatever it is up, because I'm not paying $10 to have $10 of food delivered
Posted on 6/21/22 at 8:01 am to SlowFlowPro
quote:you'd think this wouldn't have to be explained...
Have you ever played the game of telephone?
Much messier than the "write down what the person ahead of you wrote down" game.
Posted on 6/21/22 at 8:02 am to Jimbeaux
Use of an app tends to be for getting complex orders in without speaking through a clown’s head or a phone, both of which have a similar level of audio quality.
Saying X boxes with no slaw extra toast and certain drinks is doable by voice.
Ordering pizzas with custom toppings or a wide variety of dishes to go from a restaurant tends to go better via app where I can build the order properly and have a receipt showing what I ordered while waiting on it.
Saying X boxes with no slaw extra toast and certain drinks is doable by voice.
Ordering pizzas with custom toppings or a wide variety of dishes to go from a restaurant tends to go better via app where I can build the order properly and have a receipt showing what I ordered while waiting on it.
Posted on 6/21/22 at 8:02 am to Jimbeaux
quote:
In my experience, ordering by phone, while having its drawbacks, is simply better and more accurate all round.
The only way this could possibly be true is if the restaurants you call to speak with people for an order are different than the ones you use apps for.
Or, you’re making a determination from a limited sample size. There is no way what your claiming to be true is actually true.
It is simply impossible to make a process flow more efficient by adding one more human with the task of recording dictation when there is an option for the communicator to record it his damn self.
Posted on 6/21/22 at 8:04 am to SlowFlowPro
Are you guys aware that when you order online, there is an actual person who has to read your order on the computer/ticket and/or give it to the cook, and another employee has to place all of your items in the bag, and a delivery driver needs to look in the bag and make sure it’s the right food ordered.
The only interaction that’s automated is the initial ordering.
When I order by phone, the employee will read back to me what I’ve ordered and what they have written down.
Additionally, a person might be able to give me some helpful info, like we’re out of lettuce, or the juice machine is down, or the daily specials, or if there is a cheaper coupon code available at a pizza joint, etc.
Also, I could tell an actual person that my office complex/building is secured and they can call me when they get to the gate and I’ll notify security. Or maybe tell them, “Hey my apartment is around in the back and doesn’t have a number on the door,” etc.
You jokers would rather type all that shite out and hope it’s comprehensible rather than speak to a human being?
It’s definitely a matter of diminished communication skills and the fear of human interaction. Get off of the internet for a fraction of the day, you dopes!
The only interaction that’s automated is the initial ordering.
When I order by phone, the employee will read back to me what I’ve ordered and what they have written down.
Additionally, a person might be able to give me some helpful info, like we’re out of lettuce, or the juice machine is down, or the daily specials, or if there is a cheaper coupon code available at a pizza joint, etc.
Also, I could tell an actual person that my office complex/building is secured and they can call me when they get to the gate and I’ll notify security. Or maybe tell them, “Hey my apartment is around in the back and doesn’t have a number on the door,” etc.
You jokers would rather type all that shite out and hope it’s comprehensible rather than speak to a human being?
It’s definitely a matter of diminished communication skills and the fear of human interaction. Get off of the internet for a fraction of the day, you dopes!
Posted on 6/21/22 at 8:05 am to Jimbeaux
Most (but not all) millennials and zoomers lack the face to face social skills to be comfortable with direct human to human interaction. They’re far more comfortable interacting via interacting via non-verbal means. This is why that prefer things like texting, email, or using an app in stead of calling.
If you want to make them really uncomfortable, make them maintain eye contact while talking. It’s physically impossible in many instances.
If you want to make them really uncomfortable, make them maintain eye contact while talking. It’s physically impossible in many instances.
Posted on 6/21/22 at 8:06 am to GreatLakesTiger24
quote:
you'd think this wouldn't have to be explained...
I'm about to be told that under both systems, mistakes still happen, so it invalidates the one who makes fewer mistakes, I reckon.
Posted on 6/21/22 at 8:09 am to CaptainsWafer
quote:
Do you text someone instead of calling? That exact reason why.
Not a good example at all
I text someone knowing that they will get my message at some point. But if I need something quick (like food), I dont text that person, I call them
Posted on 6/21/22 at 8:10 am to Jimbeaux
quote:
Are you guys aware that when you order online, there is an actual person who has to read your order on the computer/ticket and/or give it to the cook, and another employee has to place all of your items in the bag, and a delivery driver needs to look in the bag and make sure it’s the right food ordered.
Again, have you ever played the game Telephone?
It leads to much more inaccurate relays than the "write down what the person ahead of you" wrote.
That doesn't mean online orders are always perfect. Nobody is arguing that. It's just that the method of information transfer is MUCH more efficient and accurate than relaying voice-voice.
quote:
The only interaction that’s automated is the initial ordering.
And that's very important. Just a simple example. Let's say the person wasn't sure if they heard right. Which system permits review of the data transferred for accuracy: (1) having a written record to review or (2) having to rely on memory from a phone call 2 minutes ago?
quote:
Additionally, a person might be able to give me some helpful info, like we’re out of lettuce
Apps do this already
quote:
You jokers would rather type all that shite out and hope it’s comprehensible rather than speak to a human being?
I have to do this for new clients coming to my office building and it's much easier to type it out than explain it over the phone.
This post was edited on 6/21/22 at 8:10 am
Posted on 6/21/22 at 8:10 am to Adam4848
But usually delivered by a kid who is stoned after driving around all day taking hits off the cart.
Posted on 6/21/22 at 8:11 am to Jimbeaux
quote:
In my experience, ordering by phone, while having its drawbacks, is simply better and more accurate all round.
As has already been posted many times, this defies logic.
If you call, you give your order to a person who enters the order into a computer, which prints a ticket, which is then read by someone in the kitchen who prepares your food.
If you order online, you skip the first step, which removes two potential points of failure: the person mishearing you, and the person hearing you correctly but making a mistake inputting your order into the computer.
Every step after that is identical.
Posted on 6/21/22 at 8:11 am to Darth_Vader
quote:
Most (but not all) millennials and zoomers lack the face to face social skills to be comfortable with direct human to human interaction.
Darth, do you feel your day is better or outlook more enlightened by spending your valuable time interacting with restaurant employees?
Posted on 6/21/22 at 8:12 am to Jimbeaux
quote:Are you aware that when you order by phone, all that communication and and more has to happen?
Are you guys aware that when you order online, there is an actual person who has to read your order on the computer/ticket and/or give it to the cook, and another employee has to place all of your items in the bag, and a delivery driver needs to look in the bag and make sure it’s the right food ordered.
Also, "you guys"?
Posted on 6/21/22 at 8:12 am to SlowFlowPro
MOST apps reflect availability of items correctly.
Certain ones don’t, which tend to also be ones associated with stores who have shite employees. Corporate doesn’t invest in a good app, management doesn’t invest in good employees.
Certain ones don’t, which tend to also be ones associated with stores who have shite employees. Corporate doesn’t invest in a good app, management doesn’t invest in good employees.
Posted on 6/21/22 at 8:13 am to Jimbeaux
I’m 47 years old and order on-line all the time. I usually go pick it up myself. But on-line let’s you customize your order exactly how you want it and let’s you verify that it’s customized exactly how you want it. There’s no chance of an error through misinterpretation or confusion on their part.
Posted on 6/21/22 at 8:19 am to RobbBobb
quote:
Not a good example at all
I text someone knowing that they will get my message at some point. But if I need something quick (like food), I dont text that person, I call them
We all have that person in our lives that calling and talking to would drag you into a 30 minute conversation, texting is an easy way to get the info do you want without that.
If I need something immediately from that person, yes I’m calling.
Also, I’ve never been in a position where I needed food immediately, so ordering online works fine. And I’m not completely inept on a phone so it doesn’t take long.
However I spend a lot of time on the phone at work so when I’m not at work, I don’t want to use the phone if I don’t have to.
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