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Started By
Message
re: Kim Lang Rentals in Ft Walton getting ripped on FB
Posted on 8/16/16 at 11:11 am to LNCHBOX
Posted on 8/16/16 at 11:11 am to LNCHBOX
quote:
How's about they refund them minus the 7%?
come on box that makes absolutely no sense. I am sure the rental company isn't worried about the 7% as much as the 93% that is up to the owner to refund. 
1
Posted on 8/16/16 at 11:11 am to LNCHBOX
quote:Well they told the family that if someone rents it out, they will be refunded. That wasn't good enough, apparently.
Who's to say someone that was hoping for a unit to open up for that weekend won't now rent it?
Posted on 8/16/16 at 11:12 am to BilJ
quote:
I think if everything you own is wiped out days before the trip is an OK line to draw. It's not like their refunds are going to be public policy, so doing this one time who would have known?
Now that its become a public matter though you've probably opened yourself up
So why even offer trip insurance or cancelation policies? Just because the flood affect a lot of people does not make it literally the worst thing that can happen to someone. What about a death in the family, the dad losing his job, a health issue? The list is endless, that is exactly why insurance is offered.
What the lady should of done is gone onto facebook to see if someone would rent that week so they wouldn't be out any money.
Posted on 8/16/16 at 11:12 am to dabigfella
quote:
Its horrible what happened to said family, but if you pay in full for a vacation it better not be every last dollar you have, which apparently it was for these guys trying to cancel a $2k or less trip to free up money. Do you not see the absurdity of this family and their whining? They have no emergency fund or anything and are paying in full for a vacation soon? priorities
They could have 30K in the bank but if their house is flooded without flood insurance it's not going to cover everything.
Posted on 8/16/16 at 11:12 am to LNCHBOX
quote:
I know you usually post nothing but dumb shite, but even for you this is retarded.
I am actually the 3rd best poster on this entire site and the very best on Political Talk
Posted on 8/16/16 at 11:13 am to stlslick
The company I work for has dozens of hospitals in the NOLA area and even as Katrina was unfolding our CEO gathered us all into a room to hammer out a plan to waive indefinitely their monetary and contractual responsibilities.
What it was going to cost us was not even a thought in his head at that moment.
What it was going to cost us was not even a thought in his head at that moment.
Posted on 8/16/16 at 11:13 am to OneMoreTime
Again, it's probably easiest and best to just give the refund, but how can you honestly argue against this:
There's really no come back for that, that owner is spot on.
quote:
I asked them if they knew what was happening here in Louisiana she replied "we are aware and that's why we recommend insurance".
There's really no come back for that, that owner is spot on.
quote:And this is what I was talking about in my above post. I basically lose any sympathy for the family(in regards to the refund, not their flood losses) when they badmouth this company on Social Media, that's pretty unacceptable and basically a small glimpse into what is wrong with the world today - No accountability.
on you Kim Lang Vacation Properties and if anyone has time please post a review on there Facebook page on how you feel about this
Posted on 8/16/16 at 11:13 am to burdman
quote:
Situation sucks. Would be cool if the company would give the family an out, like refunding at least half of the money they put down. Understand that the company has no obligation to refund them though. Shitty situation.
My family rents out a property (actually got flooded), but they always, at worst, give them the option of moving their reservation to another week.
There are people that take advantage of their policy I'm sure, but if 1 out of 3 are truly having a family emergency, then it is still the right thing to do in their eyes
Posted on 8/16/16 at 11:13 am to Topwater Trout
quote:
come on box that makes absolutely no sense
How does it not?
quote:I bet it seems pretty cheap compared to all the bad press they're getting, not to mention all the extra 100% refunds they'll likely now be processing.
I am sure the rental company isn't worried about the 7% as much as the 93% that is up to the owner to refund.
Posted on 8/16/16 at 11:13 am to Random LSU Hero
The rental company should have told the flooded renter they would put the property up for rental and if it gets rented for the days they had reserved, the flooded renter's money would be refunded in full. If not, then the "no insurance" policy would be in effect.
That's my opinion and it happens to be the correct solution.
That's my opinion and it happens to be the correct solution.
Posted on 8/16/16 at 11:14 am to BilJ
quote:
Yes they should have bought the insurance, but given the circumstances its ok to operate outside of policies. Throw out just the risk of bad pub, just being a decent human being.
But where is the line drawn?
There is a reason why the insurance is offered. It protects the renter in the event of something preventing the trip or some other reason a cancelation is necessary.
Posted on 8/16/16 at 11:14 am to TigerNlc
These condos are not owned by the rental agency, they are owned by people most likely.
When hurricanes slammed the gulf coast did people say hey, I know you can't give me the condo i rented, but ill help you out and pay for my week anyway.
When hurricanes slammed the gulf coast did people say hey, I know you can't give me the condo i rented, but ill help you out and pay for my week anyway.
Posted on 8/16/16 at 11:14 am to OneMoreTime
quote:
Well they told the family that if someone rents it out, they will be refunded. That wasn't good enough, apparently.
And who knows what this actually looked/sounded like.
Real life:
"I'm so sorry. We have an obligation to the owners, but we will work to get this re-rented and if so we will be able to refund all of your money. I think we'll probably be able to rent it out."
FB:
"They told us tough shite, how can someone be so cruel!"
It's just so hard to discern what is really going on.
Posted on 8/16/16 at 11:14 am to stlslick
quote:
I can see both sides.
I can too.
If the rental company has a contract with the owner of the property that can't be refunded then the rental company has a legitimate gripe.
However the rental company should be a little more sympathetic before just saying no refund. Perhaps respond in the same manner in which they did after the social media beat down.
On the finding of a replacement renter, it is unlikely that a replacement will be found in such a short time frame with a large portion of the rental base being affected by the flooding.
Posted on 8/16/16 at 11:15 am to dabigfella
Must you prove your douche level absolutely every time an opportunity presents itself?
Posted on 8/16/16 at 11:15 am to cleeveclever
quote:
But where is the line drawn?
500-1000 year flood event seems like a pretty good line to start with.
Posted on 8/16/16 at 11:15 am to Steadyhands
quote:Whoa whoa whoa.
These people haven't done anything wrong either
If the topic is getting a refund, then the family has absolutely done something wrong, that's not even up for debate. They didn't take the insurance that "insures" they can get a refund, that's doing something wrong by any definition.
Posted on 8/16/16 at 11:16 am to CAD703X
quote:
The company I work for has dozens of hospitals in the NOLA area and even as Katrina was unfolding our CEO gathered us all into a room to hammer out a plan to waive indefinitely their monetary and contractual responsibilities.
What it was going to cost us was not even a thought in his head at that moment.
So?
Posted on 8/16/16 at 11:16 am to LNCHBOX
quote:
I have no issue with that. This was a very stupid business decision made by the rental company. Anyone with half a brain could have figured out how this would end up.
LOL wow.
What the rental company should do is tell the lady that the week has been booked. That would be the best recourse now. So then what will the lady do to help the company out since all was well? After all, the money is not spent until labor day.
Posted on 8/16/16 at 11:16 am to Janky
Only a fricking idiot wouldn't pay for the trip insurance for a vacation on the gulf at the start of hurricane season.
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