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re: Joe's Crab Shack is now the first major restaurant chain to drop tipping

Posted on 11/11/15 at 3:47 pm to
Posted by WeeWee
Member since Aug 2012
46010 posts
Posted on 11/11/15 at 3:47 pm to
quote:

You are already getting ruffled over an internet message board talking about waiting tables, and you somehow have the audacity to talk shite to people who have to deal with interacting face to face with assholes for extended periods of time on a daily basis?


1. I am not upset/ruffled.
2. Try working an ER and get back to me about having to deal with assholes for an extended period of time.
Posted by Topwater Trout
Red Stick
Member since Oct 2010
70178 posts
Posted on 11/11/15 at 3:48 pm to
quote:

Try working an ER and get back to me about having to deal with assholes for an extended period of time


you talking about the doctors or patients?
Posted by accnodefense
Trump Fan
Member since Dec 2010
6279 posts
Posted on 11/11/15 at 3:50 pm to
quote:

Servers blow through money pretty quickly, so they aren't prepared for a dry run


Because they are idiots.

I was a closer so I would have to stay to the very end, and make sure the cut servers did their closing duties before they could cash out and leave.

These idiots would pay me $10 just to get me to do their closing duties. Some of these closing duties were easy and took like 5 minutes to do. $10 to get out of doing an easy closing duty? Now imagine how stupid they are in other financial areas.

Some nights I'd make $100 just in closing duty payoffs alone.

Also staying that extra hour or two added up in the long run. Usually I'd have regulars that would come in that late and tip me well, plus if it got busy I'd have 6+ table sections because they cut everyone else and make good money that way too.

The downside to closing was you'd have the occasional black table or stoned table come in 5 minutes before close, and cause all kinds of trouble and stiff you.
Posted by Langland
Trumplandia
Member since Apr 2014
15382 posts
Posted on 11/11/15 at 3:50 pm to
quote:

Uh it is common knowledge that white trash are the worst.
Word! I fricking hate white trash. They can easily be identified by the amount of crab legs on their plates, leaving nothing for everyone else in the restaurant. This is fine for Vegas, but for local joints, take it easy you trashy, inconsiderate sons of a motherless goat!

Posted by OweO
Plaquemine, La
Member since Sep 2009
122545 posts
Posted on 11/11/15 at 3:54 pm to
quote:

I waited tables at a Mexican restaurant. I was making table side guacamole fresh for one of my tables, and a customer from another one of my tables looked at me while I was making the guacamole and shook his glass at me(aka I need a refill). I told him I will be with him when I am finished. So then he gets up and finds a manager to refill his glass for him, and then bitches to me about how "he doesn't play 2nd fiddle to anyone" and "expects for his request to be fulfilled as soon as he asks for it to be" and "the guacamole wasn't going anywhere". Of course I get stiffed.



Some people are just assholes. If you are depending on someone to do something for you and you are not the only person that person has to help out, its only common courtesy to respectfully wait for that person to finish, when you see them helping the other people. Anyone who expects someone to drop what they are doing every time they need something needs to get an arse whoopin.
Posted by Stud Bud
MS But travel all over the country
Member since Sep 2015
6958 posts
Posted on 11/11/15 at 3:54 pm to
I've never waited tables a day in my life, but I have an enormous respect for people who do.

I usually tip 20%+ when I have good service, doesn't even have to be great.

And I've been out to eat with couples who hold the waiter/waitress responsible over the kitchen being slow even when the glasses remain filled.

It's pretty shitty to hold the wait staff responsible for someone else's problem. So I have wound up tipping extra to subsidize the other people's tip at my table because it's not worth it to say anything.

Some people just look for ways to be cheap assholes.
Posted by WeeWee
Member since Aug 2012
46010 posts
Posted on 11/11/15 at 3:55 pm to
quote:

Try working an ER and get back to me about having to deal with assholes for an extended period of time


you talking about the doctors or patients?


When you are a scribe you have to deal with both.
Posted by ShamelessPel
Metairie
Member since Apr 2013
13177 posts
Posted on 11/11/15 at 3:56 pm to
quote:

2. Try working an ER and get back to me about having to deal with assholes for an extended period of time.


You make $12-14/hr to deal with assholes in the ER? I highly doubt it.
Posted by accnodefense
Trump Fan
Member since Dec 2010
6279 posts
Posted on 11/11/15 at 3:56 pm to
quote:

Word! I fricking hate white trash.


There was a white trash customer with a lazy eye who'd come in every week. He was the worst.

He would order tortilla soup and complain EVERY TIME it was cold so he would get it for free. So we eventually caught on and our manager heated it up in the microwave so it was boiling when she brought it out to him. He complained it was cold with my manager standing there and she said "Um, sir, it is boiling". Then he said "It's too runny".

He would do this shite every week. Get things comped by lying, and then stiff. If you challenged him, he would loudly claim "THE CUSTOMER IS ALWAYS RIGHT" and make a scene then get a manager. He would also get up and follow his servers into the kitchen when he needed something, instead of waiting for them to come to his table, or just flagging them down at his table.

My managers had no balls to ban him from the place. Why would you want assholes like him as a returning customer, especially when he is costing money with all the comps?
Posted by accnodefense
Trump Fan
Member since Dec 2010
6279 posts
Posted on 11/11/15 at 3:58 pm to
quote:

Some people are just assholes. If you are depending on someone to do something for you and you are not the only person that person has to help out, its only common courtesy to respectfully wait for that person to finish, when you see them helping the other people. Anyone who expects someone to drop what they are doing every time they need something needs to get an arse whoopin.


The problem is that people are idiots and literally think everything revolves around them. They will see you also have 3 other tables to wait on, yet act like they are your only table and the only ones in the restaurant.

I haven't waited tables in years but still have nightmares about it. And when I go out to eat I still see assholes like this who treat their servers like shite.

When I eat out I always treat my servers with respect. Usually the nicer you are, the better service they will give you because they aren't nervous or intimidated.
Posted by accnodefense
Trump Fan
Member since Dec 2010
6279 posts
Posted on 11/11/15 at 4:01 pm to
quote:

It's pretty shitty to hold the wait staff responsible for someone else's problem. So I have wound up tipping extra to subsidize the other people's tip at my table because it's not worth it to say anything.


I liked people like you. One time we had a power outage so it messed up everyone's order. Of course I had 4 tables at the time, and 3 of them threw a fit. I understood they were mad, but they all acted like it was my fault, as if I personally went outside to the breaker and cut the electricity myself. Those 3 tables stiffed me, but my 4th table tipped me huge and let me know it was to make up for the stiffs I got, even though I didn't say anything about it. They just knew by observing my other tables.
Posted by vodkacop
Louisiana
Member since Nov 2008
8050 posts
Posted on 11/11/15 at 4:01 pm to
No care. Shitty food. Don't eat there.
Posted by WeeWee
Member since Aug 2012
46010 posts
Posted on 11/11/15 at 4:02 pm to
quote:

You make $12-14/hr to deal with assholes in the ER? I highly doubt it.


No I made less. I also made alot less while working my arse off in cotton and rice fields and shoveling horse sh*t back in the day. The job wasn't worth the pay so I left that job and got another one. There are shitty jobs every where nothing makes waiters special and nobody is putting a gun to your head to make you stay there.
Posted by DelU249
Austria
Member since Dec 2010
77625 posts
Posted on 11/11/15 at 4:03 pm to
Why is this a pissing contest? We get it, customer service sucks
Posted by Sparkplug#1
Member since May 2013
7352 posts
Posted on 11/11/15 at 4:03 pm to
I enjoy tipping.
Posted by Langland
Trumplandia
Member since Apr 2014
15382 posts
Posted on 11/11/15 at 4:06 pm to
quote:

here was a white trash customer with a lazy eye who'd come in every week. He was the worst.
I would give the dishwasher a $100 to kick his arse.
Posted by accnodefense
Trump Fan
Member since Dec 2010
6279 posts
Posted on 11/11/15 at 4:08 pm to
quote:

I enjoy tipping.


This is controversial but I always tip big. No matter how good or bad the service was.

I believe tipping says more about myself than the service. I would say 90% of the time when the service was bad, it was at no fault of the server themselves. So a generous tip could really make a difference in their day, or their life. You never know. My favorite tips were good tips I got when I was expecting a stiff because of a snafu of some sort and it would always turn my mood into a good one.

For the 10% of the time it was the fault of the server, maybe they are just having things going on in their life that I don't know about. Who knows. A good tip can make a difference for them if that is the case.

Not saying everyone should do this, I just choose to. As I said - tipping says more about me than the service.
Posted by wildtigercat93
Member since Jul 2011
116479 posts
Posted on 11/11/15 at 4:14 pm to
Bartending is so much better. "The customer is always right" doesn't apply I've had good managers though that don't care about hurting shitty customers feelings and neither do I
Posted by ShamelessPel
Metairie
Member since Apr 2013
13177 posts
Posted on 11/11/15 at 4:20 pm to
quote:

This is controversial but I always tip big. No matter how good or bad the service was.

I believe tipping says more about myself than the service. I would say 90% of the time when the service was bad, it was at no fault of the server themselves. So a generous tip could really make a difference in their day, or their life. You never know. My favorite tips were good tips I got when I was expecting a stiff because of a snafu of some sort and it would always turn my mood into a good one.

For the 10% of the time it was the fault of the server, maybe they are just having things going on in their life that I don't know about. Who knows. A good tip can make a difference for them if that is the case.

Not saying everyone should do this, I just choose to. As I said - tipping says more about me than the service.


I pretty much act the same way. There is one exception. If you are loafing around and just don't give a crap and intentionally being lazy, you're going to end up in the 10-15% range. Pretty much everything from bad (busy bad) - average will end up in the 20+% range with good - great getting a 25+%.

I don't think it's so much about what it says about me as I don't eat out that much and will likely never see most of these people ever again. I just know how much getting that 25-30% tip can pick you up if you're having a hard night. Like just having that one "frick Yeah!" moment from getting that $20 on your $58 tab puts that extra pep in your step.
Posted by LouisianaLady
Member since Mar 2009
83171 posts
Posted on 11/11/15 at 4:28 pm to
quote:

Bartending is so much better. "The customer is always right" doesn't apply I've had good managers though that don't care about hurting shitty customers feelings and neither do I



Yes Working in a bar and working at the casino were both awesome because the customer is drunk (even when they're not) and I'm not.

I looooooooved when people would complain to my manager that there wasn't enough alcohol in their drink. I knew a fun show was going to follow.
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