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re: Joe's Crab Shack is now the first major restaurant chain to drop tipping

Posted on 11/11/15 at 2:48 pm to
Posted by Asgard Device
The Daedalus
Member since Apr 2011
11562 posts
Posted on 11/11/15 at 2:48 pm to
quote:


It accomplishes nothing other than the food is more expensive and the servers who do take care of you, are now less likely to do so


There's zero evidence to support your claim. You're operating on pure emotion. Is food service in Belgium and France bad? Are nurses unlikely to take care of you since you don't tip them?

Studies show that people tip the same amount whether the service is good or bad.
Posted by VABuckeye
NOVA
Member since Dec 2007
38283 posts
Posted on 11/11/15 at 2:48 pm to
quote:

It accomplishes nothing other than the food is more expensive and the servers who do take care of you, are now less likely to do so, and the people
Who don't like to tip don't have to feel bad about it.


Have you ever been to Europe? The servers get no tips and I've had nothing but great service there.
Posted by ShamelessPel
Metairie
Member since Apr 2013
13177 posts
Posted on 11/11/15 at 2:50 pm to
quote:

I didn't think there was much tipping at joes crabshack to begin with


Worked there in the mid 2000s in college. $12-$14/hr would have meant a new job with the quickness even at Joe's. No, the tip % was not immaculate but the volume was superb and made up for it.

This will be interesting. No tipping sounds freaking awesome as a customer. Until it's widespread however, these corporate chains will be putting the squeeze on managers to keep labor costs lower, which means less staffing up front and poorer service. Not to mention the obvious. The servers worth their salt aren't going to stick around and make $60-80 a night (which they don't even take home and have to claim 100% of) when they could easily be doing the same work for $100+ easily.

As it stands, this is nothing more than a publicity stunt to drum up business.
Posted by Breesus
Unplug
Member since Jan 2010
69549 posts
Posted on 11/11/15 at 2:50 pm to
quote:

restaurants will now earn hourly wages of around $12-$14 an hour


I'd quit and go somewhere that tips.
Posted by WeeWee
Member since Aug 2012
46010 posts
Posted on 11/11/15 at 2:52 pm to
quote:

McAlister's Deli has been like this for as long as I can remember, and they make great sandwiches.


I think Newk's is like that too. No tipping and pay a good wage. They have awesome service and a sandwich that will beat McAlister's up one side of you tongue and down another and still have enough taste juice to give your mouth an orgasm.
Posted by DelU249
Austria
Member since Dec 2010
77625 posts
Posted on 11/11/15 at 2:52 pm to
If I'm working at a small upscale restaurant, no tipping is a deal breaker
Posted by LSU_Saints_Hornets
Uptown NO,LA
Member since Jan 2013
9739 posts
Posted on 11/11/15 at 2:52 pm to
quote:

You're supposed to tip at Sonic??



Who tips after they get in a fight?
Posted by Breesus
Unplug
Member since Jan 2010
69549 posts
Posted on 11/11/15 at 2:52 pm to
quote:

Have you ever been to Europe? The servers get no tips and I've had nothing but great service there.


The people there are different. Europe is different. This isn't Europe. You ever been to a non tourist area? I'm wiling to bet you've never been to a small area of a middle-lower end European country? The wait staff isn't so great in those places.

Europe as a whole is much smaller than the US with a population of around 600 million.

The US only has a population of around 320 million.
This post was edited on 11/11/15 at 3:02 pm
Posted by Croacka
Denham Springs
Member since Dec 2008
61451 posts
Posted on 11/11/15 at 2:52 pm to
At least they won't have any trouble getting people to work Sunday and Monday night shifts since there is no incentive to work the busy nights and bust your arse for more tips
Posted by DelU249
Austria
Member since Dec 2010
77625 posts
Posted on 11/11/15 at 2:54 pm to
Have you ever been to Europe?

Service is shite. I'm not sure you know what good service is though. It's all relative
Posted by Phil A Sheo
equinsu ocha
Member since Aug 2011
12166 posts
Posted on 11/11/15 at 2:54 pm to
quote:

Will Sonic do this next?


Geez..give that poor girl the 35 cents change for bringing out that bladder buster route 44 coke..cheap arse
Posted by slackster
Houston
Member since Mar 2009
91874 posts
Posted on 11/11/15 at 2:55 pm to
Red Lobster employees are probably begging for this to be adopted there as well.
Posted by accnodefense
Trump Fan
Member since Dec 2010
6279 posts
Posted on 11/11/15 at 3:00 pm to
I waited tables in college... no way in hell would I do that for $12-$14 an hour

A lot of your shifts were only about 4 to 5 hours. So $60 for a shift? No way.

I would routinely make over $100 for a 4-5 hour shift.

The bullshite a server has to go through isn't worth putting up with for only $12-$14 an hour. Not only that but the managers would cut you even sooner now, so you would get even less hours.

The only upside is that you won't have to worry about getting stiffed from shitty tables anymore, and won't have to worry about trying to please them.
Posted by Asgard Device
The Daedalus
Member since Apr 2011
11562 posts
Posted on 11/11/15 at 3:02 pm to
quote:

At least they won't have any trouble getting people to work Sunday and Monday night shifts since there is no incentive to work the busy nights and bust your arse for more tips



People calling in to miss their Saturday shifts will be the biggest problem. Obviously there's pros and cons to any system.
Posted by ShamelessPel
Metairie
Member since Apr 2013
13177 posts
Posted on 11/11/15 at 3:03 pm to
quote:

I think Newk's is like that too. No tipping and pay a good wage. They have awesome service and a sandwich that will beat McAlister's up one side of you tongue and down another and still have enough taste juice to give your mouth an orgasm.


There's a huge difference between making someone a sandwich (about a 1.5/10 on the customer interaction scale I just made up) and having to wait on someone for an hour + and cater to their every whim (8/10 on the customer interaction scale I just made up). Comparing a sandwich shop to a restaurant is apples and oranges, especially a place like Joe's. Someone once told me, "Waiting tables is a soul sucking experience." The quote could not have been more accurate. Until you have waited tables and dealt with the trash that come in and treat you as less than a human being because they are ordering food, you really can't understand. You have to smile at these people and give them great service knowing the outcome and the effect on your nightly bottom line. If you're making an a-hole a sandwich, they are still a very tiny fraction of your day.

Off topic, for those insinuating you'd get tipped poorly at Joe's because of the black people, the worst customers I ever had at that place were white trash that would order shitloads of expensive food, be demanding as frick and run you crazy, and leave you a tip so small that it didn't even cover the 3% tip share.
Posted by DaveyDownerDawg
2021 NATIONAL CHAMPIONS
Member since Sep 2012
6619 posts
Posted on 11/11/15 at 3:03 pm to
Who the frick eats at Joe's Shitshack?
Posted by slackster
Houston
Member since Mar 2009
91874 posts
Posted on 11/11/15 at 3:04 pm to
quote:

The bullshite a server has to go through isn't worth putting up with for only $12-$14 an hour. Not only that but the managers would cut you even sooner now, so you would get even less hours.

The only upside is that you won't have to worry about getting stiffed from shitty tables anymore, and won't have to worry about trying to please them.



In a way this is a small-scale version of the minimum wage debate.

I'm fairly confident this move will discourage quality employees, attract much shittier ones, and provide much worse service.
Posted by elprez00
Hammond, LA
Member since Sep 2011
31637 posts
Posted on 11/11/15 at 3:06 pm to
quote:

Will Sonic do this next?


Why? Sonic already pays carhops better than min wage. Some friends in high school used to rack up because people didn't know any better.
Posted by DoUrden
UnderDark
Member since Oct 2011
26369 posts
Posted on 11/11/15 at 3:06 pm to
quote:

There's a huge difference between making someone a sandwich (about a 1.5/10 on the customer interaction scale I just made up) and having to wait on someone for an hour + and cater to their every whim (8/10 on the customer interaction scale I just made up).


McAlistser's brings your your food to your table, they refill your drinks, and clear your table after you leave. The only thing they don't do is take your order.
Posted by The Sad Banana
The gate is narrow.
Member since Jul 2008
89507 posts
Posted on 11/11/15 at 3:07 pm to
quote:

Front-house workers at the selected restaurants will now earn hourly wages of around $12-$14 an hour
Can someone explain what "front-house" means? Does that mean people that don't work in the kitchen? And for frick's sake, $12-$14 for a damn temporary waiting tables job?
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