re: Entergy outage excuse: It's hot

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Dateline Nola. Work early in the morning, kids going back to school in the morning, heat advisory in effect.

Power goes out at 9:15 PM for no apparent reason and Entergy starts sending falsely optimistic restoration times. Stated cause is heat (it's August). Now it looks like we'll be without power most of the night when originally 11 PM was supposed to be the restore time.

If they couldn't keep the power on during the Super Bowl with tens of millions watching, why would they care about their average rate payers? I'm looking into legal action. I'm sick of this sorry excuse for a utility.

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You don’t get something for nothing. This is what you get for the recently announced across the board rate increases.

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City Council regulates ENO and sets rates. Zero sum game.
Broke arse NOLA ratepayers would be on the hook and Council wouldn’t approve the payment anyway….

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One minute "Entergy can't keep the lights on because their infrastructure sucks"

Next minute "My bill went up a little and I'm pissed. They're ripping me off so I'm going to the city council"

If you think real hard you'll figure out how these are related.

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If they couldn't keep the power on during the Super Bowl with tens of millions watching, why would they care about their average rate payers? I'm looking into legal action. I'm sick of this sorry excuse for a utility.

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Let someone who's contracted with hundreds of electric utility companies from Oklahoma to Pennsylvania, from the Great Lakes to the Gulf of Mexico tell you something: If someone were to ask me who was the worst run, worst to work for, worst to hem and haw around regarding timely payment for my services, worst to turn contractors against each other because of impotence, most spineless, most bureaucratic, most do-nothing, scared of customers, leaderless, drag assing, sorry, good for nothing utility company, it wouldn't even be a question that the answer would be ENTERGY LOUISIANA - and the farther south you went, the worse the ineptitude and corruption got. Their administrative arm is good at one thing: sitting around smelling their own farts. If you're reading this and you are in any way involved with Entergy LA as an administrative person, even if you are one of the few who is not dog shite at your job, frick you and that godforsaken company you work for. You are all awful at your jobs (worst in the country, ime) and your frontline workers, contractors and customers suffer as a result.

They are so bad that WE fired THEIR sorry asses.

I couldn't imagine having that company as the sole provider responsible for keeping my home's electricity running. To those who think it's strictly an infrastructure issue, sure, but that comes back to the people running things, and those people are, like I said, "the worst in the country imo," and I've worked for some sorry arse, raggedy utility companies with a tenth the budget for their grid as Entergy LA has. It starts and ends at the top with your Entergy LA woes. Start there, and good luck, because just finding competency is going to be a challenge, let alone responsibility.

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The problem with this country is that the middle class just sits back and allows itself to get screwed, largely because they are too busy waking up every day working for their families. I don't blame them, but at some point it's time to...

Fight.

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Where are we mustering, and who's supplying the ammo ?

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Maybe its just Entergy LA because I've had great service out of Entergy MS.

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It is. Entergy MS and Arkansas are a completely different animal, but in a good way.

It's almost exclusive to Entergy LA.

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YouKnowImRight

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None of what you said is wrong, but there's a side that you, the general public, doesn't see, and that's not in your equation. Like Benjamin Franklin said, "an ounce of prevention is worth a pound of cure." You have individuals in charge riding the gravy train knowing little to nothing about the infrastructure under their command until shite hits the fan. That's not how you maintain infrastructure with the size and scope of Entergy LA's distribution lines, and in my experience, it was a deeply systemic problem - like a cancer in that organization. The one thing they are really good at is pointing fingers at each other, the contractors and the customers. They are world class in that respect.

Good utility companies and the people in charge of their designated infrastructure areas know the system in and out. They tackle the mole hill before it becomes a mountain; mole hills don't require rate increases to fix, mountains do.

Does Entergy Louisiana? lol. And what's bad is that, referring to your factually correct statement, because they've been so sorry for so long, they're REALLY playing a game of catch up now, and it grows worse and worse because people don't do their jobs and lead. Their distribution system in that state is a giant piece of a fortune 500 turd circling the drain. They can do better, they can afford to do better, I assure you, and the answer is not always rate increases. That's par for the course for that organization wanting rate increases left and right.

To add, you can't say all of what you said, and disregard the fact that you can jump one state over in every cardinal direction, including Mississippi which is even poorer than LA, and those Entergy systems are ran fantastic. It starts at the top. Entergy LA is the most poorly ran electric utility I've ever seen, and it's not even close. It's a literal clown show in the back office. You can't imagine until you experience it.

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they couldn't keep the power on during the Super Bowl with tens of millions watching,

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To be fair, that was a super dome problem, not an Entergy problem.

He won’t win a damned thing. Not one claim against Entergy will get him anywhere. Their attorneys work for them, paid salary wise. He will pay by the hour and go bankrupt.

I’m the guy that designs their substations. Working on a 6 module 24’ x 72’ one now for Louisiana. Their a/c is way too small. A single 5 ton for the equipment area and 1 ton for each battery room. I pointed that out but Sales said that’s what they wanted.

So sick of the “It’s hotter now than ever before”, “It’s way hotter than normal”.

News flash - No its not.