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E-Mail Signatures/Contact Info Etiquette in a business setting...

Posted on 5/18/18 at 8:52 am
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 5/18/18 at 8:52 am
I need the OT's help with understanding what's the current social norm in a professional setting for including your contact information in business-related e-mails?

Now I know in 2018 a ton of us have our work e-mails routed through our phone along with other webmail or personal e-mail accounts. Heck my personal e-mail doesn't include my contact info.

But anything I send from my work e-mail includes a "signature block," that includes my employer's name/job title/office #/biz mailing address. I understand that may not be necessary for everyone. To each their own I guess.

But when you're e-mailing back for work using your work e-mail and forth and everyone knows you're using Outlook and your signature includes just your first name and that's it...well...It seems unprofessional to me. Especially when you're in a position where each link in the conversation needs to be able to do more than just send you an e-mail and hope the recipient eventually e-mails back.

What's the OT's take on this? What do you put on work-related e-mails in the way of contact info? Is there a difference between when you field an e-mail on your mobile versus at the office/desktop/laptop? What is too much? what is not enough?

#DearDiary #DearFacebook
This post was edited on 5/18/18 at 8:53 am
Posted by Displaced
Member since Dec 2011
32711 posts
Posted on 5/18/18 at 8:56 am to
Put it on the original. You don't have to re attach it to every reply.
Posted by BulldogXero
Member since Oct 2011
9763 posts
Posted on 5/18/18 at 8:57 am to
quote:

What's the OT's take on this? What do you put on work-related e-mails in the way of contact info? Is there a difference between when you field an e-mail on your mobile versus at the office/desktop/laptop? What is too much? what is not enough?


I get irrationally irritated when I can't find a phone number in a client's email signature. Also there situations where original emails show the signature but replies do not.
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
18902 posts
Posted on 5/18/18 at 8:58 am to
Full contact info when you are sending an email.

Shortened version for replies. If they are emailing you, they already know who you are. If you are in a chain with people sending emails back and forth, no one wants to see all your crap every time you comment.

There are settings to modify your signature line for each type of email. Ask IT if you can’t figure it out.
Posted by auzach91
Marietta, GA
Member since Jan 2009
40252 posts
Posted on 5/18/18 at 8:58 am to
if its inside the company, I dont bother with it. It auto does it the first time but after that I dont click it each time.
Posted by Peazey
Metry
Member since Apr 2012
25418 posts
Posted on 5/18/18 at 8:58 am to
quote:

that includes my employer's name/job title/office #/biz mailing address.


I do this +fax number, and I recently started including my personal cell# because I have been working out in the field a majority of the time with a new job.

For intra office emails I just sign it my first name or maybe first name last initial because one of the partners has the same first name as me.
Posted by TigerSaint1
Member since Apr 2014
1479 posts
Posted on 5/18/18 at 8:59 am to
It's a setting on your phone and in your Outlook.
Posted by castorinho
13623 posts
Member since Nov 2010
82018 posts
Posted on 5/18/18 at 9:01 am to
quote:

Also there situations where original emails show the signature but replies do not.

that's because it's a setting in outlook
Posted by Teufelhunden
Galvez, LA
Member since Feb 2005
5582 posts
Posted on 5/18/18 at 9:04 am to
Make sure you put a biblical verse or your life's motto at the bottom.
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
32445 posts
Posted on 5/18/18 at 9:05 am to
I only include my name, position, my company's name, company's address, and my email address. I do not include a phone number.
Posted by Landmass
Member since Jun 2013
18107 posts
Posted on 5/18/18 at 9:06 am to
quote:

Put it on the original. You don't have to re attach it to every reply.


Put it on all. That way if they need to call you, they can open the most recent email.
Posted by Bob Sacamano
Houston, TX
Member since Oct 2008
5277 posts
Posted on 5/18/18 at 9:06 am to
I make my phone signature look like my outlook/desktop signature.

Your OP was TLDR but thats what I do fwiw.

Name
Company
Both phone numbers
(And in my case) ICE IM handle
This post was edited on 5/18/18 at 9:09 am
Posted by HoustonChick86
Catalina Wine Mixer
Member since Dec 2009
57269 posts
Posted on 5/18/18 at 9:06 am to
Name
Title
Address
Phone
Fax

If I'm using Outlook it is on every email. If I'm emailing from my phone of the web app no signature, I just type my name.


On a similar note, don't be the weirdo who includes their photo in their signature.
Posted by mctiger1985
Baton Rouge
Member since Oct 2009
3693 posts
Posted on 5/18/18 at 9:09 am to
Make sure it's a picture, so that none of the email or phone links are actually clickable
Posted by Bob Sacamano
Houston, TX
Member since Oct 2008
5277 posts
Posted on 5/18/18 at 9:10 am to
quote:

Make sure you put a biblical verse or your life's motto at the bottom


I cringe when I see this or some LinkedIn motivational quote.
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17155 posts
Posted on 5/18/18 at 9:19 am to
My company (Fortune 500) has a mandatory signature policy, everyone's is identical.

Basically, if it is internal my first email will have my full signature, and my replies have my name and title.

Externally, my first email has my full signature, and my reply has name, title, and number.
Posted by Displaced
Member since Dec 2011
32711 posts
Posted on 5/18/18 at 9:22 am to
quote:


Put it on all. That way if they need to call you, they can open the most recent email.
I hate people who do that. It adds a frick ton of clutter to email chains.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 5/18/18 at 9:28 am to
First email has full signiture, name, office and cell number, etc. Anything in the chain after that doesn't have anything. It's already in the first email so your just creating clutter by leaving it in there.
Posted by Lsuhack1
Member since Feb 2018
866 posts
Posted on 5/18/18 at 10:26 am to
my biggest pet peev is when their email doesn't have their direct line and they are a peon. If you are the president of the company I understand giving the main line but if you are in customer service and sales and do that, I get really mad.
Posted by LSUfan20005
Member since Sep 2012
8814 posts
Posted on 5/18/18 at 10:40 am to
And be sure to punctuate your phone number with periods so I can't click it from my phone, too. I love manually dialing your number.
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