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re: Dominos Pizza's war on delivery apps

Posted on 12/28/21 at 10:03 pm to
Posted by Kafka
I am the moral conscience of TD
Member since Jul 2007
154516 posts
Posted on 12/28/21 at 10:03 pm to
quote:

this idea of “you didn’t tip enough, you can wait” is a perfect example of why pre-tipping is arse backwards. A tip is supposed to reflect the service received, not the other way around. It burns my arse when I tip $8-10 on a 1-2 mile delivery and the food shows up late/cold because it’s been sitting at the restaurant.
Walmart grocery delivery allows you to change your tip for 24 hours after delivery is made
Posted by WildManGoose
Member since Nov 2005
4600 posts
Posted on 12/28/21 at 10:03 pm to
Why would people use a delivery app for chain pizza? They already deliver.
Posted by Mainieri Fan
Member since Sep 2018
1264 posts
Posted on 12/28/21 at 10:06 pm to
quote:

All of the drivers in this thread have made it abundantly clear


I only made it clear that if the tip didn't meet my quota, then I would not take it.
Posted by kisatchie53
Member since Jul 2011
1964 posts
Posted on 12/28/21 at 10:06 pm to
quote:

All of the drivers in this thread have made it abundantly clear that if I don't tip well up front they'


Ahh maybe you’re right. My son did it for a month or so after he broke his arm. He said people could put cash tip on there or in notes how much they are gonna tip in cash after delivery. He worked in a lumber yard, when he broke his arm he did that which was stupid because sometimes you need both arms to carry food, and maybe even to drive Teenagers I can’t remember if it was Waitr or DD
Posted by lostinbr
Baton Rouge, LA
Member since Oct 2017
12691 posts
Posted on 12/28/21 at 10:09 pm to
quote:

Walmart grocery delivery allows you to change your tip for 24 hours after delivery is made

That’s an interesting concept. Are the drivers Walmart employees or is it outsourced like UberEats/DoorDash/etc.?

I think that’s a reasonable middle ground. Most people aren’t going to go through the trouble to retroactively save $3 unless they actually have a gripe.
Posted by flyAU
Member since Dec 2010
24900 posts
Posted on 12/28/21 at 10:14 pm to
I still havent figured out their premise in the commercial. So they say they are buying gift cards from local business's to compete with the delivery fee's. While I would love a local business gift card, how are they saying this helps? Most business's dont have delivery drivers, hence the delivery service. Are they saying if you go pick it up and use the card its a way around it?
Posted by NoSaint
Member since Jun 2011
12483 posts
Posted on 12/28/21 at 10:15 pm to
quote:

The beauty of it is two-fold:

If I don't like the tip, I don't bring it.

If YOU don't like the service, stop using it

Luxury.


5 star service professional here - luxury service standards in his heart.
Posted by OweO
Plaquemine, La
Member since Sep 2009
120368 posts
Posted on 12/28/21 at 10:16 pm to
quote:

If I don't like the tip, I don't bring it.



I am not sure how it all works, but I assume the customer pays for the service and then you or other drivers have the option to take the order?

What if the driver doesn't do the best job with the delivery?

What if the driver is a complete a-hole to the point the customer doesn't feel they deserve the standard tip?

If a driver brings my order and has a bad attitude, etc.. They don't deserve to get the same amount as someone who is more professional.
Posted by efrad
Member since Nov 2007
18702 posts
Posted on 12/28/21 at 10:16 pm to
The problem I have with Walmart delivery is basically you sign up, pay for the delivery service, and then get to the check out for your first order and it asks you for a tip for the first time. What did I just pay to subscribe for? Did I pay for a delivery service or pay to access a system where I'll have to put up a decent bid to get my groceries before the ice cream melts? And Walmart is supposed to guarantee delivery within an exact time slot anyway...
This post was edited on 12/28/21 at 10:17 pm
Posted by Mainieri Fan
Member since Sep 2018
1264 posts
Posted on 12/28/21 at 10:18 pm to
quote:

luxury service standards in his heart.


Gas isn't free Bud. neither is my time
Posted by efrad
Member since Nov 2007
18702 posts
Posted on 12/28/21 at 10:19 pm to
quote:

Most business's dont have delivery drivers, hence the delivery service. Are they saying if you go pick it up and use the card its a way around it?


Pretty sure you can't use a restaurant gift card directly though apps like Waitr, you'd use a Waitr/Doordash gift card on those services
Posted by Breauxsif
Member since May 2012
22292 posts
Posted on 12/28/21 at 10:29 pm to
Chris, you tip at checkout with these apps, before you receive your order. If you received shite service you’d have to reach out to the customer service function for a reimbursement for shitty service.
Posted by TutHillTiger
Mississippi Alabama
Member since Sep 2010
49830 posts
Posted on 12/28/21 at 10:33 pm to
Those apps do suck. The don’t pay drivers shite, charge restaurant has to raise prices to cover their 30% charge etc. All the profit goes to some mfers in NY or California. It’s like a reverse tax or something. They drain money out of local economy
Posted by Kafka
I am the moral conscience of TD
Member since Jul 2007
154516 posts
Posted on 12/28/21 at 10:38 pm to
tut tut tut, tut
Posted by PowerTool
The dark side of the road
Member since Dec 2009
22924 posts
Posted on 12/28/21 at 10:46 pm to
quote:

I still havent figured out their premise in the commercial. So they say they are buying gift cards from local business's to compete with the delivery fee's. While I would love a local business gift card, how are they saying this helps? Most business's dont have delivery drivers, hence the delivery service. Are they saying if you go pick it up and use the card its a way around it?



The commercial's pretty disingenuous; Dominos & other pizza places had to have taken huge hits when apps made it possible to order decent human food.

I get the problem with fees (thanks to helpful answers on this thread), but the commercial just tells you to "order directly" from restaurants that don't have their own delivery drivers.
Posted by PowerTool
The dark side of the road
Member since Dec 2009
22924 posts
Posted on 12/28/21 at 10:47 pm to
quote:

The domino’s App is great.



I dunno after I saw this on twitter

Posted by alpinetiger
Salt Lake City
Member since Apr 2017
5864 posts
Posted on 12/28/21 at 10:54 pm to
Let people compete for your business, fatass. This is America.
Posted by Volvagia
Fort Worth
Member since Mar 2006
52921 posts
Posted on 12/28/21 at 11:15 pm to
quote:

It's not a tip, it's a bounty. It's not like short-changing a waitress after she spent an hour refilling the drinks diligently for someone's dinner party. You don't have to take the order and you know the bounty amount up front, so no one's getting shorted. Settle down.



1) Because tips aren't set in advance. Not even as a defined tip that the customer is free to change later.

2) Its not over a question of what amount is a deserving tip. Its the perverse pride in the post in not tipping at all. Like he is standing up for some principle when he is just being a cheap arse. Just use Uber to arrange pick up and get it yourself. Or don't use it at all as being overpriced and not worth it.

3) What anger? Its just hoping a perfectly measured dose of karma happens, no matter how unlikely it might be.
This post was edited on 12/28/21 at 11:49 pm
Posted by Bamafig
Member since Nov 2018
6062 posts
Posted on 12/28/21 at 11:16 pm to
Let me clarify a few things as I have made deliveries for UberEats, Grubhub and Waitr. Uber gives the driver an estimated delivery fee up front, including the tip. The buyer has up to one hour to add or delete the estimated tip. I have gotten more than estimated, but never less. Grubhub has the fee listed which includes the tip. No ability to change it either way that I know of. Waitr is crooked and cheap and takes part of the tip, regardless of what they say. Every Waitr order was 20 to sometimes 50% less profitable for the driver delivering similar items to the same neighborhoods. We are expected to believe it’s just coincidence that all Waitr patrons are just cheap. Needless to say, I no longer deliver through Waitr. It’s a good way to make pocket money on nights when I would just be sitting at home getting fat.
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
38071 posts
Posted on 12/28/21 at 11:20 pm to
quote:

Why would people use a delivery app for chain pizza? They already deliver.


Delivery apps are pizza place's competition. Before them pizza dominated delivery. Now you can get delivery from just about any restaurant.
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