re: Cox Cable Guy fell through ceiling....

No, but I have a story about Cox.

For two weeks, every day, the internet would go out at random times. Sometimes it would only be a few seconds sometimes it would be as long as 45-50 mins.

Working from home, I need reliable internet. When it first started, I would log on to the app and I received a message "there is an outage in your area, we are aware of it and we have our engineers working on the problem"

Last week I was getting aggravated and every time I would try to call to talk with someone, once I put in the information they require they give me the whole "we are aware of tje problem, blah blah blah.".. Last Friday everything was running smooth.. And did so all weekend.

Monday comes around and later in the afternoon it goes out again. I get the following message "We are aware of the problem, but due to the Pandemic there is an increase in usage, we are aware of the problem and trying to get it resolved".

Around me, people are pretty much back to the way things were pre-pamdemic. So when everyone was home for awhile, there were no problems, but now its due to the pandemic?

Everyone I talked to around me, who has cox has been having the same problems and have been trying to get someone to talk to but keeps getting the same shite response as I do. They are not putting anyone though to a person, its just the "we are aware of the problem in your area" message.

The past few days it has been working like it should... knock on wood, but I just had to get this out since its about Cox.

I put my foot through the ceiling of a house I was flipping once. My wife saw it happen and fell down laughing. Cut my foot pretty badly pulling it back through. There are pictures somewhere.

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Anyone have stories about stepping through ceilings or dealing with workers who have?

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Yup. About 10 years ago the company that does the semi-annual AC check was out during August. Young guy came out. My youngest son who was 2 at the time was home with me then since I work from home. At that point, he'd usually be in the living room directly in front of my office by the coffee table so I could see him either playing, watching tv, etc. Directly above that area is the attic AC unit the guy was working on. Soon after the guy got here my son needed a diaper change so I was in my bedroom handing that shite (literally) and was just finishing up when a noise that sounding like someone had pushed over a China Cabinet came form the living room. Bad thing...we don't have one of those.

I run out to the living room and the guy is standing in the middle of the room dusting himself off like a cartoon, and above him is a dude sized hole in the drywall ceiling and the fan which was right next to it hanging sideways. I asked him if he was ok, and thankfully he was...then asked, "So...um, what happened?" It was just super hot and his hands were slippery and he slightly missed a joist and when he went to grab a beam for catch himself he had not grip and came straight through between the joists. Missed the coffee table but landed directly where my son would have been playing had he still been there.

Ended up having the company fix it all, but it was a bitch to deal with.



Every time someone comes out to work in the attic, I tell them about this and beg them to be careful.

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He more than likely has a level 10 case of swamp arse going on right now and has insulation in places he won’t get out for 2 days.

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This forum should not be free. Comments like this are top tier entertainment for me

Edit: just saw the pic of the guy in the floor, this is gold

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Because of what happened is why its a bad idea to put your AC & water heater in your attic.

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not everyone lives in a fricking mobile home dumb arse.

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You have a definite prejudice towards attics. Take that shite somewhere else

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dude's fricked either way, a pull down or a walk in.

He's probably an independent contractor doing installs. Speaking from experience, Cox will tell the customer that they need to get it resolved directly with the tech/indy installer (all the while knowing that they are legally liable, too). Typical Cox bs.

Omg

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just saw the pic of the guy in the floor, this is gold

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Where's the pic? I missed it!

Oh God, I completely didn't see him laying there covered in insulation.

I hope he was OK.