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re: Couple shuts off electricity, uses 0 Kw...gets $115 bill from Entergy

Posted on 7/12/22 at 9:58 am to
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 7/12/22 at 9:58 am to
quote:

Entergy has found that it's easier to invest all of the revenue from those excessive fees in places other than their own network.



This is just patently false.
Posted by HighlyFavoredTiger
TexLaArk
Member since Jun 2018
881 posts
Posted on 7/12/22 at 9:59 am to
I know a lot of elections get ignored and people are often not interested in what is going on politically but this is a good indication of how important it is to vote for Public Service Commissioner positions, in Louisiana they tell the power companies what they can and can’t do and there is not a charge on a bill that they have not approved or said OK to.
Louisiana is a deregulated power market state and the power companies funnel alot of money to the PSC and state elected government officials so that they are allowed to do pretty much whatever they want to.
When you help draw up the rules and you know that state regulations allow you to dictate customers payments and you know there isn’t any competition and you know it’s 105 outside, it pretty much puts you in the drivers seat.
But with all that said, Entergy and most other power companies in the south are still providing a major, necessary, mandatory need for their customers and most people in well maintained homes pay $10-12 a day to stay cool or warm and have stoves, TV, water flow, refrigerated food, computers, phones, laptops, all the daily necessities that we have learned to take for granted. What other service does the average homeowner pay for that provides as much critically needed service for $10-12 a day. There are many people that pay that or more for cellphone plans, TV/internet plans, etc.
Posted by member12
Bob's Country Bunker
Member since May 2008
32125 posts
Posted on 7/12/22 at 9:59 am to
quote:

The Louisiana state flag may as well feature a portable gas generator since it's a requirement for most homes out here.


We use natural gas. But yeah....it absolutely should. The energy grid here is a fricking joke.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 7/12/22 at 10:02 am to
quote:

There are many people that pay that or more for cellphone plans, TV/internet plans, etc.


You think there are cell phone and internet plans that are +$300/month?
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120479 posts
Posted on 7/12/22 at 10:03 am to
quote:

You think there are cell phone and internet plans that are +$300/month?


Cable/internet, yea

People also fine with 2 $800 car notes on a f250 and a Tahoe
This post was edited on 7/12/22 at 10:04 am
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 7/12/22 at 10:04 am to
quote:

Cable/internet, yea


So not internet
Posted by RogerTheShrubber
Juneau, AK
Member since Jan 2009
261842 posts
Posted on 7/12/22 at 10:08 am to
quote:


Why aren't these fees going towards developing more storm-resistant infrastructure?


When I lived in Bossier Parish in the 80s and very early 90s, my summer bills were routinely over $300 in summer. the BREMCO scam.

Locally with less population, we have redundant hydro systems and a backup diesel/biomass backup. I think there's been a dozen days with the backup since I have been here, those are pricey. But they only charge for your usage. The longest I have been out of power here is a day. Its usually back on within the hour.

Posted by goofball
Member since Mar 2015
16902 posts
Posted on 7/12/22 at 10:08 am to
quote:

Why aren't these fees going towards developing more storm-resistant infrastructure?



A slight breeze will disrupt our electricity. Whatever they claim to be doing to improve the grid isn't working. After major storms, they just re-string everything and leave it alone.

Either Entergy's corporate priorities are fricked, their operations team as a whole is an incompetent entity, or both.
Posted by goofball
Member since Mar 2015
16902 posts
Posted on 7/12/22 at 10:11 am to
quote:

I feel sorry for their ops team. Most of them are good people, and I know they probably roll their eyes at their own company's leadership on the reg.



The Entergy employees I know work on the ops side. They are good people who can probably find work wherever they want. And they do know that their company has a huge (and mostly well deserved) image problem.
Posted by goofball
Member since Mar 2015
16902 posts
Posted on 7/12/22 at 10:14 am to
quote:

Entergy smooths their bills based on historical electricity consumption.


That actually makes some sense as there's a cost in going out and checking every meter every month, but the article in the OP lists a bunch of fees and 0kwh.

I don't think I saw rates based on predictive usage. But if it's there, it wouldn't be the first time an Advocate article wasn't clear on something important.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37174 posts
Posted on 7/12/22 at 10:15 am to
quote:

For the most part, Entergy has solid rank and file employees


I would say their linemen are solid.

Their customer service and billing employees are trash.

And their absolute lack of ability to maintain / prevent issues is stunning... but I'm guessing that's because they don't fund employees to do that kind of work.

Sunday night... no wind, no rain... most of St. Bernard lost power. Some for about 10 min some up to an hour... and it wasn't everyone at once. Apparently there was a short in a main line.

I understand stuff breaks... but aren't these things supposed to be checked and maintained so this doesn't happen?

There were no weather issues or load issues.
Posted by ell_13
Member since Apr 2013
85169 posts
Posted on 7/12/22 at 10:16 am to
quote:

A slight breeze will disrupt our electricity.
you and your neighbors should let Entergy cut limbs.
quote:

Whatever they claim to be doing to improve the grid isn't working.
Do you know what they’re doing?
quote:

After major storms, they just re-string everything and leave it alone.
People bitch enough about the cost of replacement. Imagine the bitching about the cost of upgrades.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37174 posts
Posted on 7/12/22 at 10:17 am to
I understand there are flat monthly fees.

But there's been months my entire Entergy bill is less than $115 (thank you solar panels) and my bill includes some electric usage... so something is definetly off if the fee is $115.

Part of the problem is the Entergy bill isn't really all that easy to understand. What is a flat fee? What is based on usage?
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37174 posts
Posted on 7/12/22 at 10:19 am to
quote:

All this shite is regulated


Indeed. But regulation is only as good as the regulator. And as we've seen... the PUC is an absolute joke.

quote:

That's not to say there isn't waste, because there absolutely is, but it's not like they're just adding fees that go straight to the bottom line


They also need to pay their various fines they keep getting assessed. I wonder if the PUC allows them to pass on that charge, or if it comes out of their protected profit percentage?
Posted by SlapahoeTribe
Tiger Nation
Member since Jul 2012
12124 posts
Posted on 7/12/22 at 10:20 am to
quote:

But their corporate leaders and the company as a whole may as well be Comcast.

The difference here is that Comcast would’ve lied and claimed that they used their service. Comcast and Cox both have been caught in such lies.
Posted by dewster
Chicago
Member since Aug 2006
25405 posts
Posted on 7/12/22 at 10:21 am to
quote:

Sunday night... no wind, no rain... most of St. Bernard lost power. Some for about 10 min some up to an hour... and it wasn't everyone at once. Apparently there was a short in a main line.

I understand stuff breaks... but aren't these things supposed to be checked and maintained so this doesn't happen?


Wasn't the 30+ minute power outage during Super Bowl XLVII caused by failed Entergy equipment near the Superdome?

Posted by doubleb
Baton Rouge
Member since Aug 2006
36253 posts
Posted on 7/12/22 at 10:25 am to
quote:

So you’re telling me it costs $115 per month to maintain electricity to a building?

In some months it may be way more.
Remember Ida????

Posted by The Torch
DFW The Dub
Member since Aug 2014
19447 posts
Posted on 7/12/22 at 10:26 am to
Ya'll need to shut up, I got a buddy sitting up there in an office drawing $115,000.00 a year with a high school education.

He brags about it every time you see him too

Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 7/12/22 at 10:27 am to
quote:

But there's been months my entire Entergy bill is less than $115 (thank you solar panels) and my bill includes some electric usage... so something is definetly off if the fee is $115.



Not everyone pays the same fees because not everyone benefits from all capital projects. It's a true get what you pay for so I'm not sure why people are bitching about it.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 7/12/22 at 10:28 am to
quote:

They also need to pay their various fines they keep getting assessed. I wonder if the PUC allows them to pass on that charge, or if it comes out of their protected profit percentage?


They cannot, not through fees anyway.
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