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Anybody else having issues with Entergy's new online system?

Posted on 8/11/20 at 7:41 pm
Posted by LSUsmartass
Scompton
Member since Sep 2004
82361 posts
Posted on 8/11/20 at 7:41 pm
Ever since they made that switch to their new online platform, I've been having issues...now it won't let me pay my bill because it says I have a $200 credit.
Posted by Bestbank Tiger
Premium Member
Member since Jan 2005
70872 posts
Posted on 8/11/20 at 7:44 pm to
No way would Entergy screw something up.
Posted by patnuh
South LA
Member since Sep 2005
6701 posts
Posted on 8/11/20 at 7:44 pm to
You complaining about free money?
Posted by Luedog7
Lake Charles, America
Member since Jan 2007
198 posts
Posted on 8/11/20 at 7:45 pm to
I did too. Went to a different link on Entergys main online page and got in. Give it a shot
Posted by dgnx6
Baton Rouge
Member since Feb 2006
68428 posts
Posted on 8/11/20 at 7:48 pm to
It's been a bitch.
Posted by OldHickory
New Orleans
Member since Apr 2012
10602 posts
Posted on 8/11/20 at 7:58 pm to
I couldn’t successfully login to pay while out of town and the operator wouldn’t waive any phone payments fees. I hope they go bankrupt.
Posted by Hogwarts
Arkansas, USA
Member since Sep 2015
18044 posts
Posted on 8/11/20 at 7:59 pm to
Yeah their new system is full of glitches. Complete failure by Entergy here.
Posted by couv1217
Baton Rouge, LA
Member since Sep 2007
3322 posts
Posted on 8/11/20 at 8:07 pm to
Yea it blows large large chunks
Posted by Bayouboogaloocrew
Dixie
Member since Jul 2013
3102 posts
Posted on 8/11/20 at 8:08 pm to
It’s an act of Congress just to pay the freaking bill
Posted by KemoSabe65
70605
Member since Mar 2018
5121 posts
Posted on 8/11/20 at 8:10 pm to
Yep
Posted by tigersbh
Baton Rouge
Member since Oct 2005
10219 posts
Posted on 8/11/20 at 8:11 pm to
I could not log in and had to request a new password. I never received the password but then my old one worked for me and I was able to pay my bill.
Posted by AndyCBR
Baton Rouge, LA
Member since Nov 2012
7541 posts
Posted on 8/11/20 at 8:13 pm to
Yes the switch of systems was a clusterfrick for me.

Why the F do these inept companies not transfer login info from old system to new?

Their IT people must be idiots.
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
134843 posts
Posted on 8/11/20 at 8:13 pm to
I didn't realize I had to completely reset my entire autopay setup until I was already one month in the hole on payment.
Posted by Tigers0891
Baton Rouge
Member since Aug 2017
6553 posts
Posted on 8/11/20 at 8:14 pm to
Entergy could frick up a wet dream.
Posted by LSUsmartass
Scompton
Member since Sep 2004
82361 posts
Posted on 8/11/20 at 8:14 pm to
It's saying my negative balance is due on May 20th
Posted by ellunchboxo
Gtown
Member since Feb 2009
18781 posts
Posted on 8/11/20 at 8:20 pm to
Just have it drafted like a normal person.
Posted by LSUsmartass
Scompton
Member since Sep 2004
82361 posts
Posted on 8/11/20 at 8:22 pm to
That's the last fricking thing that's going to happen lol...Entergy just having free run of my checking account
Posted by whoa
New Orleans
Member since Sep 2017
4557 posts
Posted on 8/11/20 at 8:23 pm to
Yea it’s garbage. But so is Entergy.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37025 posts
Posted on 8/11/20 at 8:27 pm to
Entergy is the worst private utility in the country.

In the same city as the worst public utility in the country.
Posted by 3Son
1st Son in present times
Member since Jan 2017
2256 posts
Posted on 8/11/20 at 8:37 pm to
To everyone having log in problems: I read the fine print after 2 hours of fustration, you will have to change your username to what your email address is. example: joeblow@bidensucks.com would be user ID now.

Also, before you attempt to change any log in info, clear your browser history first. If you are using an obscure browser switch temporarily to Google Chrome to create new login .

Hope this helps, and WRITE down all new ID & password!
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