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Started By
Message
re: Anybody else having issues with Entergy's new online system?
Posted on 8/11/20 at 8:53 pm to LSUsmartass
Posted on 8/11/20 at 8:53 pm to LSUsmartass
Worst utility company ever.
Posted on 8/11/20 at 8:56 pm to LSUsmartass
It’s so fricked up that I have been paying over the phone to pay the bill. They had a great setup before they destroyed it with that crap.
Posted on 8/11/20 at 8:56 pm to LSUsmartass
You would think a Fortune 500 company could have an e-commerce site developed that didn’t work like a retard designed it.
Posted on 8/11/20 at 8:58 pm to LSUsmartass
Yup...wouldn't take the wifes password.
Posted on 8/11/20 at 9:20 pm to Hogwarts
I had problems until yesterday. I had to get my password changed and enter a pin #. I wish that Entergy would have left well enough alone.
Posted on 8/11/20 at 9:21 pm to LSUsmartass
(no message)
This post was edited on 12/4/20 at 8:30 am
Posted on 8/11/20 at 10:03 pm to LSUsmartass
I've gone ahead and mailed mine about a week ahead of time two months in a row because of this crap. I figured they'd have it fixed by now.
Posted on 8/11/20 at 10:09 pm to LSUsmartass
Pro-tip: Don't buy a house that is served by Entergy. DEMCO is the goat.
Posted on 8/11/20 at 10:09 pm to andwesway
I have had no problems with the transition. Easily paid online.
Y’all just not too smart.
Y’all just not too smart.
This post was edited on 8/11/20 at 10:10 pm
Posted on 8/11/20 at 10:12 pm to LSUsmartass
I just renovated my house. I got the power transferred from the temporary pole to the house in April. Still haven’t gotten a bill. When I finally do, I’m gonna get bent.
Posted on 8/11/20 at 11:47 pm to LSUsmartass
Yeah.
Me.
I can’t logon to pay my bill.
It tells me my password is wrong, then asks me for a PIN after putting in my email address. I don’t have a PIN. Also, I regret letting them switch me to paperless billing. Maybe the PIN was on the bill??? I tried calling a few times about this, but I give up after being 20-30 minutes on hold.
The last 2 months I’ve used the ‘pay by phone’ method, but the assholes charge $2.95 extra.
So sick of this shite.
Me.
I can’t logon to pay my bill.
It tells me my password is wrong, then asks me for a PIN after putting in my email address. I don’t have a PIN. Also, I regret letting them switch me to paperless billing. Maybe the PIN was on the bill??? I tried calling a few times about this, but I give up after being 20-30 minutes on hold.
The last 2 months I’ve used the ‘pay by phone’ method, but the assholes charge $2.95 extra.
So sick of this shite.
Posted on 8/12/20 at 1:40 am to LSUsmartass
You should try the app. It’s wonderful
Posted on 8/12/20 at 2:42 am to upgrayedd
quote:
I didn't realize I had to completely reset my entire autopay setup until I was already one month in the hole on paymen
Same. And it was a PITA to wade thru all their BS. Make sure you sign up for their newsletters and promotions.
Posted on 8/12/20 at 3:03 am to LSUsmartass
quote:
Ever since they made that switch to their new online platform, I've been having issues...now it won't let me pay my bill because it says I have a $200 credit.
Give away the money you would have paid?
Or buy a kayak?
Posted on 8/12/20 at 7:06 am to Bestbank Tiger
quote:
No way would Entergy screw something up.
After hurricane Gustav, those clowns tried to charge me a $200 tampering fee. One of the crews working the downed power lines had pulled my meter because I was running a generator and when they re-installed it they put it back in upside down.....long story short .... I had to get the PSC involved.
Posted on 8/12/20 at 7:09 am to upgrayedd
I still see mine draft but I guess I should check it.
Posted on 8/12/20 at 3:43 pm to Gee Grenouille
I got around to calling their customer service number today....greeted with a message that said wait time is too long I had to call back or I could use automated system, got into the billing section of automated system and was told I had a $180 credit, so same thing online is telling me. I literally can't through to resolve this and I want to pay them money, wtf
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