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re: Amazon:USPS

Posted on 12/6/23 at 8:41 pm to
Posted by morganwadefan
TN
Member since May 2023
200 posts
Posted on 12/6/23 at 8:41 pm to
This is year 29 for me as a career USPS employee. The two things that have hurt the Postal Service more than anything else in the past 3 decades: Trump’s buddy becoming Postmaster General and Amazon. Those two things have caused more problems for mail service than anything else.
Posted by El Segundo Guy
SE OK
Member since Aug 2014
9628 posts
Posted on 12/6/23 at 9:12 pm to
A few weeks ago, from UPS, not USPS, something didn't get delivered that day so I looked up the tracking and it said "delivery attempted".

I'm not sure why, but it really grinder my gears. My gravel driveway is 1/2 mile drive from the county section line road and I can see and hear anyone coming way before they can see my house.

I called that dumb supervisor bitch and told her that they didn't attempt it. They need to have a "I'm too fricking lazy to deliver everything today" selection, not delivery attempted like it was my fricking fault.
Posted by weadjust
Member since Aug 2012
15126 posts
Posted on 12/6/23 at 9:55 pm to
my Amazon usps delivery will say out for delivery by 7:00 PM. At 7:01 it changes to 9:00 PM. At 9:01 it changes to delivery address not accessable could not be delivered. Does that on every Monday that I have anything that should be delivered from Amazon. All other days of the week no problems.
Posted by LegendInMyMind
Member since Apr 2019
54489 posts
Posted on 12/6/23 at 9:57 pm to
quote:

I believe when the package gets "delivered" to USPS its marked delivered from the source (Amazon, UPS, etc). Then we have to wait for the delinquent mail carriers to make their way over to the final destination.

I've noticed this, and it seems to be partly attributable to Amazon's shitty tracking these days. My orders rarely ever get updated anymore, regardless the carrier. Forget about Prime delivery actually happening. One out of every ten packages may make it in the delivery window. I've also recently had to take neighbor's packages to them after both FedEx and UPS got the wrong house.

Surprisingly enough, orders from the commie debil known as Temu have been remarkably well handled. Even with coming from china we haven't had a package late to this point. Their tracking is also lightyears better than Amazon's at this point. If Ching drops your doodad when packing it, they let you know immediately. Weird how much better their shipping process is than Amazon.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
78026 posts
Posted on 12/6/23 at 11:57 pm to
IMO the USPS should never be delivering Amazon packages. I think it is bullshite. The USPS should deliver postal mail only.
Posted by footswitch
New Market
Member since Apr 2015
3942 posts
Posted on 12/7/23 at 1:05 am to
I’ve been getting the same treatment.
USPS has zero business being in business.
Posted by madmaxvol
Infinity + 1 Posts
Member since Oct 2011
19192 posts
Posted on 12/7/23 at 5:24 am to
Our regular mail has not been delivered for up to 3 days at a time, after the Black Friday rush on Amazon deliveries. The distribution center is overwhelmed. When they do deliver my mail, it is as late as 9pm. It's a big problem if you have anything that is time-sensitive being sent via mail.
Posted by madmaxvol
Infinity + 1 Posts
Member since Oct 2011
19192 posts
Posted on 12/7/23 at 5:25 am to
quote:

Soddy Daisy, TN has a fairly large facility for a city sub-station.



My brother lives in Soddy Daisy. Now I have an excuse whenever I forget to send him something for his birthday. Thanks.
Posted by LSUGrrrl
Frisco, TX
Member since Jul 2007
33108 posts
Posted on 12/7/23 at 5:26 am to
It’s marked delivered when it arrives at the post office for some reason. We usually get our package delivered by USPS the next day but 2 days later isn’t unheard of.
Posted by concrete_tiger
Member since May 2020
6038 posts
Posted on 12/7/23 at 5:51 am to
USPS does this shite all the time. They get 48 hours to deliver it from the scan before the post office will even look into it.

It’s a great way for a shitty employee to avoid actually delivering on time while looking like they delivered on time.

Similar to airlines jamming people into the jetway to look like they had an on-time boarding.
Posted by One72
Member since Jul 2022
684 posts
Posted on 12/7/23 at 6:05 am to
quote:

, the damn mailbox door is wide open.. useless


I complained one time about this. The next time I was out of town for over a week, the mail carrier told my local post office that I didn’t live there.

The USPS cancelled my mail service, without notice. I found out the hard way after all mail kept getting sent back to sender.

After speaking with a few of the most unhelpful people in existence at my local branch, I made a larger complaint on the federal hotline number.

My service started again immediately. The federal person gave me a case number and said call her back with any more problems and cite the case number.

Wouldn’t you know, the local postmaster called me the very next day to ask if I lived at the address. I told him I had already resolved the matter.

Assholes.
Posted by dgnx6
Baton Rouge
Member since Feb 2006
68793 posts
Posted on 12/7/23 at 6:28 am to
It’s prob happened like 7 times for me.

I just do Amazon locker now. A local business will have lockers you can go pick your packages up from. I’m assuming these aren’t being delivered by these contract usps drivers that can’t read house numbers or are just lazy as frick.
Posted by dgnx6
Baton Rouge
Member since Feb 2006
68793 posts
Posted on 12/7/23 at 6:34 am to
quote:

I've noticed this, and it seems to be partly attributable to Amazon's shitty tracking these days.


I use informed delivery and I see my packages on the usps site the second a label is created for it. I have packages that says delivered on there and they never showed up. Just got a refund or replacement.

The lady at my post office blames it on these other drivers, she says my normal driver doesn’t deliver those packages.
Posted by Monahans
Member since Sep 2019
1250 posts
Posted on 12/7/23 at 7:17 am to
I just got a notice that my package is out for delivery today. I paid extra for it to be delivered last Wednesday. This morning was the first time I even got an update. The company I ordered from said every single order from them got delayed.
Posted by sahikojones
St. George, LA
Member since Oct 2018
626 posts
Posted on 12/7/23 at 7:56 am to
quote:

marking it delivered because they have to meet some metric


Years ago, went through a stretch where in November every package routed through USPS was being marked out for delivery and then by 7:30pm was being marked 'undeliverable no such address'.

When USPS ticked off that box, Amazon would immediately send me an email blaming me for having the wrong address on my packages and telling me they'd be returned to sender. I'd have to call Amazon support and confirm I had given them the correct address each time. They'd tell me they'd try to call the post office the next day to find out what was going on but that if I waited a day or two it might just show up. I'd beg that they stop routing my stuff through USPS and they said there was no way to pick a preferred courier in their system. It may or may not show up but I'd have lost all tracking on the item at that point so no way to know if it was out for delivery or not.

I filed a complaint on the USPS website and the local postmaster called me back a couple of days later, trying to explain they were understaffed and if it was too dark to deliver the mail (??) or a package got on the wrong truck there wasn't an option in their scanning tool for that so they were just picking undeliverable due to wrong address and trying to get me to be understanding about it. I told her I'd be more understanding if they weren't choosing an option that blamed me for the package being late and triggering all this BS with Amazon, and also the too dark for mail thing meant we weren't getting our mail either, which also wasn't okay.

They found my packages and dropped them at my house at 7am the next morning, and they changed our courier route so now our neighborhood's mail is delivered earlier in the day (1-2pm instead of 5-6pm). They put a Managed Service Point sticker with a barcode in the lid of my mailbox that the courier had to scan every day as part of tracking their route progress.

It's been so much better since then. I still get the occasional "delivery delayed" message but they usually update the tracking in the morning that it's out for delivery. I actually get delivery delayed more from Amazon's own internal delivery fleet than I do USPS these days.
This post was edited on 12/7/23 at 7:56 am
Posted by Mikey P
Gulfport, MS
Member since May 2017
533 posts
Posted on 12/7/23 at 11:04 am to
I was a mail carrier for 5 years and now i'm a temporary clerk for the holidays. I am not making any excuses for USPS but will give you some info on how things are.

First off, USPS has been severely short handed for years. Nobody hardly applies any more and due to the crazy workload most new hires just quit after weeks or a month or two. USPS management from station level all the way to the top is horrible. They have no people skills and no management skills. I often say they could not manage a kindergarten bathroom break. Although mail volume is steadily decreasing package volume, mostly Amazon, has exploded. USPS entered into a contract with Amazon years ago without the manpower, vehicles, building space and infrastructure to carry out the contract. Most offices have vacant routes because there are not enough workers. The routes may go days without being delivered. On other routes if a carrier is going to be late getting back they are instructed to stop delivering mail but to deliver every package. Many carriers start at 7 or 8 in the morining and some are being made to work to 10 or 11 at night. Are some carriers lazy? Absolutely. Many are just tired of working 6 days a week are 10 to 12 hours a day and are just worn out. Does that lead to shortcuts or them just not making the effort or not delivering? Absolutely. Packages: short handed offices have to borrow workers from other offices who are not familiar with the area. Often the line of travel they are given is outdated and not correct. Management is very slow at updating line of travel or they simply do not. They do what they can but often make mistakes. Packages that are not delivered for a variety or reasons, carrier not familiar and cant find address, carrier told to come back because its too late, or just a lazy carrier. These are scanned in several different incorrect ways. I see alot of "available for pickup at post office". They should actually be scanned as delivery delay but management would have to answer for that so they just lie to the public with a false scan. USPS does received packages from UPS, Fedex, and DHL. Their websites show the package as delivered when its dropped off at usps. However, they always make their drops after packages have gone out for the day. So those packages don't go out until the next day. There are also many lost packages in the system and i have no idea how that happens. Each days we get anywhere from 20 to over 100 miss delivered packages, that is packages we receive but are actually for another office. They go back to the plant the same day then get re routed to the correct office....hopefully. As for the picture of Amazon outside the post office, we simply get too much Amazon for the dock and work room space we have, and not enough workers to get it all out each day. They literally send more than we can handle but they continue sending it. I'm sure the inside of that post office is crammed with pallets of amazon and they had no place to put it other than the parking lot.
This post was edited on 12/7/23 at 11:10 am
Posted by UKWildcats
Lexington, KY
Member since Mar 2015
17204 posts
Posted on 12/7/23 at 2:26 pm to
quote:

IMO the USPS should never be delivering Amazon packages. I think it is bullshite. The USPS should deliver postal mail only
They do it for UPS, FedEx and DHL too. Not just Amazon.

All of these services contract the USPS for the last leg of delivery because they have the infrastructure to deliver EVERYWHERE. Amazon isn't delivering to your house out in BFE.
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