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re: Advice on how to proceed with a flooring company situation

Posted on 7/9/20 at 10:43 pm to
Posted by Sun God
Member since Jul 2009
52928 posts
Posted on 7/9/20 at 10:43 pm to
quote:

PocketAces

quote:

$10K

Agreed
Posted by Patfic15
Baton Rouge
Member since Sep 2018
4449 posts
Posted on 7/9/20 at 10:44 pm to
(no message)
This post was edited on 7/26/20 at 10:42 pm
Posted by TIGER2
Mandeville.La
Member since Jan 2006
10511 posts
Posted on 7/9/20 at 10:44 pm to
You see that word, (floating) wood laminate flooring. It is designed to move, some areas will make more noise than others. All wood floors make noise, I have nail down, and we have a few places that make a little noise. If this is what keeps you up at night, you and the wife are living a blessed life.
Posted by Blizzard of Chizz
Member since Apr 2012
21638 posts
Posted on 7/9/20 at 10:45 pm to
quote:

Not only that but they over estimated the waste by almost 340 sq so I have 20 boxes of bamboo that they won’t buy back bc it’s discontinued. I’m going to hunt this worthless sob down.


Use the email and your wife's emotional distress as leverage. I'd try something along the lines of the email upset her so much that she doesn't even want the flooring in the house anymore. Tie the two together, pour the outrage on thick and hope they cave for a full refund to avoid the negative publicity. If it works, take the money and have a proper floor installed.
Posted by LegendInMyMind
Member since Apr 2019
76243 posts
Posted on 7/9/20 at 10:46 pm to
I mean, we all know what this is ultimately going to come down to. The ol' girl is going on the scale. Good or bad.....that number is now considered evidence.
Posted by Huey Lewis
BR
Member since Oct 2013
5182 posts
Posted on 7/9/20 at 10:48 pm to
Thinking more about it now, I think it's also relevant if this is on a slab or on a 2nd floor or elevated house.

I assumed this is 1st floor on a slab in which case there's something wrong with the installation IMO. If it's 2nd floor or elevated, sometimes you just have to accept that wood floors may be a bit noisy even when properly installed.
Posted by Sampson
Thailand
Member since Mar 2012
25082 posts
Posted on 7/9/20 at 10:49 pm to
That’s going to be my angle. The emotional damage they caused based on an email from some Little prick trying to just sweep this under the rug. She was in a sun dress you couldn’t see past her calves. The creaks were loud.
Posted by TigahJay
New Orleans
Member since Sep 2015
11403 posts
Posted on 7/9/20 at 10:50 pm to
Make them redo the floor and throw in a peloton for the wife for the emotional damage
Posted by Sampson
Thailand
Member since Mar 2012
25082 posts
Posted on 7/9/20 at 10:51 pm to
It is first floor, we had to chip everything down to the slab then float then pad. Installation was by the book.
Posted by sabanisarustedspoke
Member since Jan 2007
5973 posts
Posted on 7/9/20 at 10:52 pm to
quote:

This didnt happen

Nice try though



But God I wish it had..
Posted by td1
Baton Rouge
Member since Oct 2015
3227 posts
Posted on 7/9/20 at 10:53 pm to
I would agree with the expansion gap assessment, or your slab may have some low spots that the installer failed to level up.
Posted by lsu1919
Member since May 2017
3244 posts
Posted on 7/9/20 at 11:02 pm to
(no message)
This post was edited on 7/9/20 at 11:18 pm
Posted by Jaydeaux
Covington
Member since May 2005
19695 posts
Posted on 7/9/20 at 11:11 pm to
Good installers wouldn’t touch lumber liquidators stuff. Why in the hell did you buy floors there. Terrible move
Posted by footswitch
Meridianville, Alabama
Member since Apr 2015
4737 posts
Posted on 7/9/20 at 11:36 pm to
Burns me up that they sponsored This Old House and Bob Vila crap that they immediately were regarded as reputable.
A certain demographic believes that PBS would never ever sell them a bill of goods.
Posted by wadewilson
Member since Sep 2009
41957 posts
Posted on 7/9/20 at 11:38 pm to
quote:

My wife is a smart educated beautiful woman but is on the heavier side. The lumber liquidator representative emails back 3 days later saying that they mean no offense but that my wife’s weight could be a factor as to why the floor is “structurally compromised” and making noise when walked upon.


So, just spitballing here; on the heavier side for a woman should still be somewhere south of, say, 250 lbs.

Did you email that dipshit back and ask him if the product wasn't capable of supporting 250 lbs?
Posted by Tunasntigers92
The Boot
Member since Sep 2014
28361 posts
Posted on 7/9/20 at 11:41 pm to
quote:

My wife is a smart educated beautiful woman but is on the heavier side.


Lololol, somehow you're going to have to have to explain that floating bamboo cant readily support her structure
Posted by FreddieMac
Baton Rouge
Member since Jun 2010
24970 posts
Posted on 7/9/20 at 11:44 pm to
Bamboo is strong enough to be used as scaffolding that can hold tons of bricks and 100 chinamen working, but cannot hold up your wife walking across it without cracking. That sounds like BS or your wife is more than a little heavy.
Posted by Lou
Modesto, CA
Member since Aug 2005
9020 posts
Posted on 7/10/20 at 1:17 am to
We have wood floors and they always make noise. I thought if you wanted quiet you got carpet? Sorry about the runaround with contractor, crap like that makes my blood boil too.
Posted by Tunasntigers92
The Boot
Member since Sep 2014
28361 posts
Posted on 7/10/20 at 1:19 am to
Correct
Posted by Gorilla Ball
Az via La
Member since Feb 2006
13385 posts
Posted on 7/10/20 at 4:58 am to
This
There could be many factors such as moisture and acclimation of the product.
Did you let it set inside fore a few days before installing?

________
When our wood floors were installed at 2 different houses. The wood sat it the house for several days - we even spread it out so it could breath for several days
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