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Started By
Message
Chick FiL a customer service going downhill?
Posted on 4/29/21 at 7:30 am
Posted on 4/29/21 at 7:30 am
Or could my NOLA experience with rude staff at MSY be just an anomaly? 
This post was edited on 4/29/21 at 7:32 am
48
Posted on 4/29/21 at 7:31 am to AndyJ
quote:This is your issue.
at MSY
Posted on 4/29/21 at 7:31 am to AndyJ
quote:
MSY
This may be your answer
Posted on 4/29/21 at 7:32 am to AndyJ
quote:
MSY
quote:
Rude staff
You don’t say?
Posted on 4/29/21 at 7:32 am to AndyJ
Maybe airport chick-fil-a is not equal to stand alone chick-fil-a. Have to be some differences I would imagine.
Posted on 4/29/21 at 7:32 am to AndyJ
The one here goes on a limited menu way too often recently. Is their supply chain that shitty?
Posted on 4/29/21 at 7:32 am to AndyJ
So one bad experience leads you to believe the entire chain is falling apart?
Posted on 4/29/21 at 7:34 am to AndyJ
Not here. They have kept their awesome service even with all the shortages in employees here
Posted on 4/29/21 at 7:35 am to AndyJ
Even CFA can’t outweigh the cesspool that is MSY employees.
Posted on 4/29/21 at 7:36 am to AndyJ
I've been told CFA doesn't have full control over airport locations. The employees probably work for Aramark or someone similar.
Posted on 4/29/21 at 7:36 am to AndyJ
quote:
Chick FiL a customer service going downhill?
No
Posted on 4/29/21 at 7:36 am to AndyJ
My only consistent airport experience is Atlanta and I don't think I've ever seen any of those workers happy.
Posted on 4/29/21 at 7:39 am to AndyJ
Their food is filled with added sugar. Just an FYI to those who think they are eating higher quality fast foooood.
Posted on 4/29/21 at 7:40 am to AndyJ
quote:
NOLA
quote:
rude staff at MSY
There's your answer.
Posted on 4/29/21 at 7:40 am to AndyJ
quote:
NOLA experience with rude staff at MSY
anytime one of these locations is mentioned you should expect a less than optimal experience.
Posted on 4/29/21 at 7:41 am to AndyJ
Just be thankful you got food!
Posted on 4/29/21 at 7:42 am to AndyJ
Airport locations don't even accept the mobile app ordering or gift card redemptions.
Posted on 4/29/21 at 7:44 am to AndyJ
Stopped at the one in Gonzales for lunch a few days ago. Was about 11:00 and already had a line wrapped around the building.
One person working outside came up to my car and took my order and I paid. Super pleasant.
About 3 minutes later I was being handed my receipt. Again, super pleasant.
About 2 minutes after that I was being handed my food. Again, you guessed it, super pleasant.
Their model is unbeatable.
One person working outside came up to my car and took my order and I paid. Super pleasant.
About 3 minutes later I was being handed my receipt. Again, super pleasant.
About 2 minutes after that I was being handed my food. Again, you guessed it, super pleasant.
Their model is unbeatable.
quote:
Or could my NOLA experience with rude staff at MSY be just an anomaly?
quote:
staff at MSY
quote:
anomaly
Posted on 4/29/21 at 7:45 am to AndyJ
quote:
Chick FiL a customer service going downhill?
quote:
NOLA
quote:
at MSY
Par for the fricking course. I take every opportunity I can to say frick NEW ORLEANS.
Posted on 4/29/21 at 7:52 am to AndyJ
Now, since you’re at the airport, take a flight outside of places like NOLA, BTR, and the like to other airports and see if the service you get at their Chick FIL a’s aren’t light years different.
Overall, I find the biggest difference in customer service I get from places in this neck of the woods and elsewhere in the United States I have traveled to in my time on this planet is in “Attitude”. It’s pretty shitty, and yet that’s probably the absolute most important quality you look for when hiring people to become a part of your company and team... ATTITUDE... It can make or break you.
Overall, I find the biggest difference in customer service I get from places in this neck of the woods and elsewhere in the United States I have traveled to in my time on this planet is in “Attitude”. It’s pretty shitty, and yet that’s probably the absolute most important quality you look for when hiring people to become a part of your company and team... ATTITUDE... It can make or break you.
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