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United CEO says if passengers are uncomfortable - it's their own fault

Posted on 5/28/17 at 10:55 pm
Posted by Eurocat
Member since Apr 2004
15247 posts
Posted on 5/28/17 at 10:55 pm
Link to inc.com

I swear we need an airline passengers bill of rights - and that would include seating space and legroom.

LINK

Posted by RogerTheShrubber
Juneau, AK
Member since Jan 2009
265946 posts
Posted on 5/28/17 at 10:57 pm to
He's right.
Posted by CamdenTiger
Member since Aug 2009
63571 posts
Posted on 5/28/17 at 10:57 pm to
Dang, I see why it's called United.
Posted by tarzana
TX Hwy 6--Brazos River Backwater
Member since Sep 2015
27045 posts
Posted on 5/28/17 at 10:59 pm to
quote:

airline passengers bill of rights

It's called a boycott. Choose another airline, they're not all as tone deaf as United
Posted by beerJeep
Louisiana
Member since Nov 2016
35740 posts
Posted on 5/28/17 at 10:59 pm to
Lose some weight, jackass!
Posted by Evolved Simian
Bushwood Country Club
Member since Sep 2010
21117 posts
Posted on 5/28/17 at 11:00 pm to
What he said isn't untrue at all. You have the option to choose between legroom and no legroom, and most travelers choose to save the $15.

ETA - It's pretty clear that Roger is the only one that actually read the piece.
This post was edited on 5/28/17 at 11:02 pm
Posted by krones
Pacific Wonderland
Member since Sep 2010
413 posts
Posted on 5/28/17 at 11:13 pm to
quote:

I swear we need an airline passengers bill of rights


That would be one of those burdensome government regulations that people here complain about.
Posted by ItTakesAThief
Scottsdale, Arizona
Member since Dec 2009
9375 posts
Posted on 5/28/17 at 11:15 pm to
Pay for a better seat ignore you like. Or don't demand a low price ticket

More leg room = less seats = higher ticket prices
Posted by BBONDS25
Member since Mar 2008
49549 posts
Posted on 5/28/17 at 11:16 pm to
You libs want government to run everything. If you don't like united. Don't fly united.
Posted by AggieDub14
Oil Baron
Member since Oct 2015
14624 posts
Posted on 5/28/17 at 11:16 pm to
Yeah, it's their own fault for flying United. Munoz is a moron.
Posted by HubbaBubba
F_uck Joe Biden, TX
Member since Oct 2010
46591 posts
Posted on 5/28/17 at 11:35 pm to
He's incorrect. Most passengers don't travel often, so don't have status with the airline. The premium seats are typically reserved for their frequent flyers and unavailable to book by anyone else. He's really tone deaf.
Posted by Loserman
Member since Sep 2007
22402 posts
Posted on 5/28/17 at 11:45 pm to
If you don't like the lack of legroom then drive.
Posted by Mo Jeaux
Member since Aug 2008
59752 posts
Posted on 5/29/17 at 3:32 am to
quote:

United CEO


quote:

United Airlines president Scott Kirby.


Did you even read what you posted?
Posted by NC_Tigah
Member since Sep 2003
125444 posts
Posted on 5/29/17 at 4:32 am to
quote:

United CEO
FWIW, Scott Kirby is UAL President, not CEO. Oscar Munoz is CEO. UAL is getting beaten by Delta. To enhance competition, they've chosen to increase routes rather than comfort. After the Dao incident, it's obviously a fine line. Unless kirby is talking about reclining pitch though, I'm not sure how a moderate pitch increase affects ability to seat more passengers.
Posted by beaverfever
Little Rock
Member since Jan 2008
33121 posts
Posted on 5/29/17 at 6:23 am to
That article is some entitled bullshite. You can't have everything you want and then insist that you get it at the price you want. Airlines aren't in the business of making sure everyone gets everything they want whenever they want.
Posted by ShortyRob
Member since Oct 2008
82116 posts
Posted on 5/29/17 at 7:09 am to
I'm no fan of United. But, is he wrong?

Posted by Capital Cajun
Over Yonder
Member since Aug 2007
5544 posts
Posted on 5/29/17 at 8:52 am to
The old "you get what you pay for" adage applies.
Posted by NYNolaguy1
Member since May 2011
21157 posts
Posted on 5/29/17 at 8:57 am to
Don't hate the airline, hate the trashy passengers that donate to Spirit, Ryan Air, and now United Airlines. Congrats on making it to shite tier, United.
Posted by member12
Bob's Country Bunker
Member since May 2008
32243 posts
Posted on 5/29/17 at 9:05 am to
I think shoulder room is the bigger problem.

Or hip room if you are heavy.
Posted by junkfunky
Member since Jan 2011
34294 posts
Posted on 5/29/17 at 9:09 am to
It's not his fault you're fat.
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