- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: Passenger removed from plane because he tweeted about poor service
Posted on 7/24/14 at 8:33 am to GetCocky11
Posted on 7/24/14 at 8:33 am to GetCocky11
quote:
I'm flying Southwest for the first time this December. Should I expect poor service and a poor experience?
I love SW...never had a bad experience.
Posted on 7/24/14 at 8:38 am to RedRifle
So, she won the insecurity pissing contest.
Lesson: Never bring hashtags to a nametag fight.
Lesson: Never bring hashtags to a nametag fight.
Posted on 7/24/14 at 8:38 am to BACONisMEATcandy
quote:
Should I expect poor service
Yes. Without a doubt.
um... southwest is far and away the best airline from a customer service standpoint. I try to fly them exclusively.
Bacon is dead wrong
Posted on 7/24/14 at 8:50 am to Choctaw
quote:
no way i get off that plane. she would've had to call the cops and explain to them that she wanted me off cuz i tweeted something mean.
You would have been arrested for not complying with the airline employee
Posted on 7/24/14 at 8:56 am to BACONisMEATcandy
quote:
You would have been arrested for not complying with the airline employee
probably. and people would've felt sorry for me and i would've made national news
"Man arrested in front of his two children for sending mean tweet"
that lady would've had to go into hiding
Posted on 7/24/14 at 8:59 am to Choctaw
You broke the law, why would they feel sorry for you? I agree it was absurd but I would have complied and never flown the company again on my own dime
Why jump through the hoops if there is clearly no need. Getting arrested would accomplish zilch
Why jump through the hoops if there is clearly no need. Getting arrested would accomplish zilch
Posted on 7/24/14 at 9:03 am to Topwater Trout
quote:
I love SW...never had a bad experience.
Fly more and you will.
They suck pretty bad which means they don't horrifically suck like all the other majors.
They're catching up, though.
Posted on 7/24/14 at 9:05 am to RedRifle
quote:
On one hand it's such a beta move to tweet your frustration
What's even more beta is that when the agent declined to let his kids board with him, he essentially implied in the story he automatically got rude with them and started talking about he was going to tweet about it.
Judging from the story, he apparently likes to tweet a lot about stupid airport stuff.
Posted on 7/24/14 at 9:07 am to RedRifle
quote:That, and the fact that he posted her name for all the world to see. Dude is a little bitch. And TSA sucks (but we already knew that).
“There was no use of profanity, no threats made,” said Watson. “Nothing other than a terse exchange between a customer service agent and a customer.”
Posted on 7/24/14 at 9:07 am to VetteGuy
I've had terrible experiences and also great ones. I'm flying them tomorrow morning to TPA so I guess I'll see which one I get.
I have noticed though that if you fly with them in the morning, most of the time their planes aren't delayed and the people are generally nicer. Afternoon and evening add at least an hour onto your trip cause their 30/35 minute turns at MSY are ridiculous.
I have noticed though that if you fly with them in the morning, most of the time their planes aren't delayed and the people are generally nicer. Afternoon and evening add at least an hour onto your trip cause their 30/35 minute turns at MSY are ridiculous.
Posted on 7/24/14 at 9:09 am to Thib-a-doe Tiger
quote:
Who the hell brags about being an A-lister with southwest?
"Hey guys it's cool. I got lunch. Got my Subway card punched 9 times already"
That's what I was thinking. I've never used them, and likely never will, but aren't they like the WalMart of airlines?
Posted on 7/24/14 at 9:09 am to RedRifle
This story doesn't make any sense. The only "priority boarding" that A-list guarantees you is after family boarding. Should have been able to board earlier due to the kids regardless of his status.
Posted on 7/24/14 at 9:10 am to LouisianaLady
All airlines suck. Ive actually had the least amount of problems with Southwest, most with United and Delta.
Posted on 7/24/14 at 9:10 am to Feral
Tweeting is how you get great customer service.
I've had Delta's twitter folks change my ticket when I was in a bind before
I've had Delta's twitter folks change my ticket when I was in a bind before
Posted on 7/24/14 at 9:10 am to LouisianaLady
Fly all the time and Southwest is by far the best. Cheapest tickets, no change fees, most reliable, etc
Posted on 7/24/14 at 9:11 am to Topwater Trout
quote:
I love SW...never had a bad experience.
They're all out of the minds thinking SW is a bad airline. As a musician, they're the best I've ever been around. Delta broke a $1700 guitar of mine because they made me check it and then even after putting the proper care in the case to protect it, they tossed it around like it was a pillow. When I complained they told me tough shite and to take it up with my insurance.
I heard from a friend that SW is really good to musicians and lets you carry on instruments as large as a guitar. My $2800 guitar has not only been allowed on the plane but also been placed in the flight attendants' closet up front for safe keeping. That's four flights (round trip) where I've received that kind of treatment.
Posted on 7/24/14 at 9:11 am to RedRifle
quote:
She said her safety feels threatened because of what I tweeted
What a bitch.
Posted on 7/24/14 at 9:11 am to Rand AlThor
quote:
It pisses me off that people get so upset about trivial shite that they do stuff like what that guy did. It's an inconvenience, not a death sentence. You don't need to try to get someone fired/reprimanded over something so trivial
She's the one that overreacted to something trivial.
He put out a completely unthreatening "I'm pissed off" tweet and gave her first name - just like tons of other dissatisfied customers do every day.
She then proceeded to kick him off the plane - apparently in fear of her life because he called her rude on twitter and created a PR nightmare for her company.
If the story is accurate, she absolutely SHOULD be fired.
Posted on 7/24/14 at 9:12 am to Mung
quote:
Dude tried to cut his kids in line. They didn't have his priority. Then he whines about it on Twitter. Bitch move IMHO. Go ride another airline and pay full price for 3 tickets together.
Every delta agent I've dealt with when traveling with a non-status passenger has allowed my companion(s) to board with me.
Back to top
Follow TigerDroppings for LSU Football News