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Started By
Message
Is there a worse company in existence than Baton Rouge Water Company?
Posted on 11/4/24 at 10:20 am
Posted on 11/4/24 at 10:20 am
Pay my bill online for a fee and get a confirmation number. Two weeks later I get an urgent disconnect notice if I don’t pay my bill by November 8th. Decide to try to pay at one of the local merchants, but there’s a sign saying Baton Rouge Water Company payment system is down.
Decide to go ahead and go to the Baton Rouge Water Company to straighten everything out, but you can’t go into the lobby you have to go through the drive-thru. Get into that long drive-thru line outside for about 30 minutes
When I finally get up front the clerk tells me that my previously attempted payment was rejected so I will need to pay by cash which I don’t have on me.
I decide to go ahead and pay by phone with a credit card, but the computer voice that accepts payment is so garbled I have to attempt it a couple of times to make sure that I understand correctly.
Who in the hell is running that shitty company?
Decide to go ahead and go to the Baton Rouge Water Company to straighten everything out, but you can’t go into the lobby you have to go through the drive-thru. Get into that long drive-thru line outside for about 30 minutes
When I finally get up front the clerk tells me that my previously attempted payment was rejected so I will need to pay by cash which I don’t have on me.
I decide to go ahead and pay by phone with a credit card, but the computer voice that accepts payment is so garbled I have to attempt it a couple of times to make sure that I understand correctly.
Who in the hell is running that shitty company?
44
Posted on 11/4/24 at 10:21 am to TigerBR1111
Several come to mind
Posted on 11/4/24 at 10:23 am to TigerBR1111
Have you met the nola sewer and water board?
Posted on 11/4/24 at 10:23 am to TigerBR1111
Ummmmmmmmm, you have a water company INFINITELY shittier just 90 miles down I-10. 
Posted on 11/4/24 at 10:26 am to TigerBR1111
I've always heard Baton Rouge has pretty good water. Is that not true?
I drink it out the tap all the time when I'm staying in town.
I drink it out the tap all the time when I'm staying in town.
Posted on 11/4/24 at 10:27 am to Tigerdew
quote:
Ummmmmmmmm, you have a water company INFINITELY shittier just 90 miles down I-10.
Or a water company with a higher percentage of shite in it about 100+ miles up 55.
Posted on 11/4/24 at 10:27 am to ragincajun03
It is from a natural aquifer, so it tends to be pretty good compared to most areas.
Posted on 11/4/24 at 10:28 am to TigerBR1111
It's not their fault that your check kiting system failed and they didn't get paid.
Posted on 11/4/24 at 10:29 am to TigerBR1111
Ward Two in LP says hold my beer!
Posted on 11/4/24 at 10:32 am to LSUAngelHere1
quote:
Ward Two in LP says hold my chlorine!
Their water
Posted on 11/4/24 at 10:40 am to TigerBR1111
BR Water is bad but ENTERGY is infinitely worse. Their website was built by a bunch of morons and they keep changing it but it somehow gets worse every single time.
I loathe paying them. I end up screaming at the computer screen every time.
Just one example. You Log In and then it takes you to a screen that asks if you want to go to your Account. Why the frick else would I log in? It’s a useless page requiring a pointless click. Then it asks at least twice if I want paperless billing and they make it hard to get off the page without agreeing. Then the kicker, they try to force a donation to the fund that pays the bills of people who won’t pay their bills. NO. I do not want to pay someone else’s bill.
I loathe paying them. I end up screaming at the computer screen every time.
Just one example. You Log In and then it takes you to a screen that asks if you want to go to your Account. Why the frick else would I log in? It’s a useless page requiring a pointless click. Then it asks at least twice if I want paperless billing and they make it hard to get off the page without agreeing. Then the kicker, they try to force a donation to the fund that pays the bills of people who won’t pay their bills. NO. I do not want to pay someone else’s bill.
Posted on 11/4/24 at 10:41 am to LSUAngelHere1
quote:
Ward Two in LP says hold my beer!
I can smell the chlorine through my computer screen. I have family out toward Watson, and they can't even smell it any more.
Posted on 11/4/24 at 10:47 am to TigerBR1111
And to set up automatic drafting, you have to send them a cancelled paper check. I don't have checks so I'm forced to keep paying a fee to pay online
Posted on 11/4/24 at 10:59 am to TigerBR1111
I have been trying to setup autopay for at minimum 10 years. For the longest time they wouldn’t set up online billing either so the only time I paid it was when I got the disconnect notice in the mail. I think they live off of those $50 reconnect fees so they don’t want you to pay your bill.
Posted on 11/4/24 at 11:00 am to TigerBR1111
BR Sewer is way worse. It's tacked on your water bill but not for BR Water Company.
They re-average your bill every 6 months BUT only UP. They will continue to charge you the higher rate even if your usage goes down.
They base their bill on your water usage not what you actually run down the sewer, so you are paying sewer if you are watering your lawn, etc..
If your average goes down you have to call them to adjust down and they will only do it if your 3 month avg is down.
So if you fix some running toilets, call them back in 3 months while they continue to charge you the higher amount for 3 months.
My last water bill was 25 for water and 150 for sewer. Ridiculous.
They re-average your bill every 6 months BUT only UP. They will continue to charge you the higher rate even if your usage goes down.
They base their bill on your water usage not what you actually run down the sewer, so you are paying sewer if you are watering your lawn, etc..
If your average goes down you have to call them to adjust down and they will only do it if your 3 month avg is down.
So if you fix some running toilets, call them back in 3 months while they continue to charge you the higher amount for 3 months.
My last water bill was 25 for water and 150 for sewer. Ridiculous.
Posted on 11/4/24 at 11:04 am to TigerBR1111
I had been on autodraft for 8 years. Had my water cut off.. I called to see why.
They said I hadn't paid in 10 months. They didn't draft for almost a year and blamed me
They said I hadn't paid in 10 months. They didn't draft for almost a year and blamed me
Posted on 11/4/24 at 11:10 am to TigerBR1111
Their god damn website should have made paying your bill easy AF 10 years ago... I still have no earthly how to pay my bill there
Posted on 11/4/24 at 11:11 am to TigerBR1111
And I want more govt entities running essential services
Posted on 11/4/24 at 11:24 am to TigerBR1111
Pep Boys, Boeing
Posted on 11/4/24 at 11:24 am to TigerBR1111
Central Arkansas Water says "hold my beer bitch".
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