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Does any dealership in the world have a “good” service department?

Posted on 4/7/24 at 8:45 pm
Posted by themetalreb
Mississippi
Member since Sep 2018
4098 posts
Posted on 4/7/24 at 8:45 pm
Is there such a thing?
Posted by CHEDBALLZ
South Central LA
Member since Dec 2009
22007 posts
Posted on 4/7/24 at 8:48 pm to
My wife goes to Greg LeBlanc Hyundai for all her service work and they have been great.
Posted by wheelr
Member since Jul 2012
5149 posts
Posted on 4/7/24 at 8:53 pm to
I've had good luck where I bought my vehicle. Most of the techs and the service guy are enthusiasts.

I've also had the worst customer experience of my life at Service Chevrolet. They tried to swindle my gf and wouldn't bring her car to us. Things got pretty heated that day.
Posted by PhilipMarlowe
Member since Mar 2013
20608 posts
Posted on 4/7/24 at 8:55 pm to
My Subaru dealer had an excellent service department for the first few years, but as they continued to grow and sell more cars it basically just became like every other shitty service department. A shame really. In the early days it had a nice mom & pop sort of vibe to it.
Posted by LemmyLives
Texas
Member since Mar 2019
6572 posts
Posted on 4/7/24 at 9:07 pm to
Why are you going to a dealership for anything but warranty/recall service?
Posted by Tigahs24Seven
Communist USA
Member since Nov 2007
12229 posts
Posted on 4/7/24 at 9:11 pm to
Lexus Baton Rouge...pretty awesome.
Posted by scott8811
Ratchet City, LA
Member since Oct 2014
11464 posts
Posted on 4/7/24 at 9:28 pm to
Nothing like a 4 hour oil change
Posted by OK Roughneck
The Sooner State
Member since Aug 2021
9918 posts
Posted on 4/7/24 at 9:41 pm to
Dealers will give you a good F.... uhm servicing.
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
63882 posts
Posted on 4/7/24 at 9:43 pm to
There's a respectable Hyundai one on the Coast here. Also had good experiences with the Hyundai and Kia service departments in Hattiesburg.
This post was edited on 4/7/24 at 9:44 pm
Posted by LSUDad
Still on the move
Member since May 2004
59039 posts
Posted on 4/7/24 at 10:01 pm to
If you are in Ms, can’t help you. My relatives own dealerships. He’s got one guy that can fix just about anything.
One of the better in BTR, he can answer most problems over the phone.
Posted by real turf fan
East Tennessee
Member since Dec 2016
8851 posts
Posted on 4/7/24 at 10:04 pm to
Our local Buick dealer was excellent when my in laws were ill and befuddled. My FIL was especially bad off and had backed into a tree at the local Crispy Cream (He was an ex-cop, so it was expected). His wife was going down hill rapidly. The car was at the Buick dealer for body work and, at our request, they explained to him that certain parts were going to be slow arriving and they'd have to keep his car for three more weeks.
By the time the car was 'ready', he was a bit more grounded.

I considered that excellent service.
Posted by Spasweezy
Unfortunately, Louisiana
Member since Jan 2014
6646 posts
Posted on 4/7/24 at 10:48 pm to
The Ford dealership in Mandeville is dog shite.
Posted by Saint Alfonzo
Member since Jan 2019
22530 posts
Posted on 4/7/24 at 10:49 pm to
Every MINI service department I've used has been good.
Posted by Lake08
Member since Jun 2023
614 posts
Posted on 4/8/24 at 12:05 am to
Sewell
Posted by CharlesLSU
Member since Jan 2007
31961 posts
Posted on 4/8/24 at 5:28 am to
Sewell Audi
Posted by Novastar
Member since Jan 2023
305 posts
Posted on 4/8/24 at 5:34 am to
Banner Ford Service in Mandeville is horrendous.
Posted by Havoc
Member since Nov 2015
29018 posts
Posted on 4/8/24 at 6:06 am to
Eddie Tourelle's Northpark Nissan In Covington is very good.
Posted by boudinman
Member since Nov 2019
5178 posts
Posted on 4/8/24 at 6:13 am to
The answer is one that their service advisor is NOT trying and upsell you something everytime you visit. Knowing they're NOT needed.
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
59915 posts
Posted on 4/8/24 at 6:18 am to
Peretti mazda sends a full video of the service to my mom when her mazda goes in.
Posted by Deez Pecans
Mandeville
Member since Dec 2023
24 posts
Posted on 4/8/24 at 6:22 am to
I'll knock the Mandeville Ford service dept as well. I went there twice and they couldn't help both times.... the first was for an oil change. The second was for a new battery... baw gimme the battery and a wrench and I'll take care of it.

Porsche Shreveport is awesome though.
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