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Started By
Message
To all the OT Loungers complaining about restaurant add on fees
Posted on 1/26/23 at 10:23 am
Posted on 1/26/23 at 10:23 am
Y'all keep saying "just update the menu prices" but clearly you've never run a business and don't understand how a seemingly simple change has many knock-on effects and costs money. If you change the menu price then you have to reprint all of the physical menus customers see in house. Then you need to update the restaurant website. Most small business don't maintain the website themselves so they have to pay the web developer to make those changes. Then you have to make sure all the third party delivery app pricing has been updated...again more cost. Then you have to update the pricing for each and every item in the POS systems/registers the servers use to input orders and generate receipts ...more time...more money. So as you can see adding a separate line item fee to a tab is the easiest and most cost effective path.
Downvote to your hearts desire.
Downvote to your hearts desire.
24
Posted on 1/26/23 at 10:24 am to sidewalkside
Can you post pictures of your wife or SO please
Posted on 1/26/23 at 10:25 am to sidewalkside
Posted on 1/26/23 at 10:25 am to JumpingTheShark
That's an additional fee
Posted on 1/26/23 at 10:26 am to sidewalkside
Another thread on this clearly was needed. Thank you.
Posted on 1/26/23 at 10:26 am to sidewalkside
Restaurants already want customers to pay the salaries for their employees directly. It's a problem that is making the restaurant industry shittier by the minute.
Posted on 1/26/23 at 10:26 am to sidewalkside
So you’re saying you’re lazy
Posted on 1/26/23 at 10:26 am to sidewalkside
quote:
and most cost effective path
Lots of things fall into this category but still will be off putting to customers
Posted on 1/26/23 at 10:27 am to sidewalkside
So managing a restaurant is work? You sound like someone who would add a "update menu price fee".
Posted on 1/26/23 at 10:27 am to sidewalkside
i understand and i appreciate running a restaurant is a tough business....but wouldnt you have to do most those things for adding line item charges anyways? you have to advertise/be upfront about any charges incurred correct?
i try not to give restaurants crap about pricing and things because like i said, running that type of business isnt easy .
i try not to give restaurants crap about pricing and things because like i said, running that type of business isnt easy .
Posted on 1/26/23 at 10:28 am to sidewalkside
Is that same restaurant calculating the cost of lost future customers who are put off by this fee and garner a negative overall opinion of that establishment?
Posted on 1/26/23 at 10:28 am to Draconian Sanctions
quote:
So you’re saying you’re lazy
Posted on 1/26/23 at 10:28 am to sidewalkside
You need to update your ratty arse menus anyways. And, get a decent POS system instead of going cheap. Your banker can help you with that.
Posted on 1/26/23 at 10:32 am to caro81
quote:
caro81
All of this needs to be done from time to time under normal operating conditions. But it becomes unfeasible when input prices are escalating and fluctuating so quickly and so frequently. Business owners would have to do this multiple times over the last 2 years. Or they could have jacked prices WAY up just to be safe and factor in possible future cost increases but then everyone would complaint its too expensive.
Posted on 1/26/23 at 10:33 am to sidewalkside
Lol those are very minor changes that would cost under $500 to implement all. If you can't manage that, you obviously can't run a business anyway.
Posted on 1/26/23 at 10:34 am to MorbidTheClown
Don’t forget cheap.
Posted on 1/26/23 at 10:34 am to sidewalkside
just erase the shite on the chalk board and rewrite it.
Posted on 1/26/23 at 10:35 am to sidewalkside
quote:
Y'all keep saying "just update the menu prices" but clearly you've never run a business and don't understand how a seemingly simple change has many knock-on effects and costs money.
i sell software and network hardware and we've had to up our prices and our customers beat us up every single time. we don't really have a choice.
Posted on 1/26/23 at 10:37 am to sidewalkside
Here's a solution. Don't post prices on the website
Posted on 1/26/23 at 10:37 am to sidewalkside
quote:
All of this needs to be done from time to time under normal operating conditions. But it becomes unfeasible when input prices are escalating and fluctuating so quickly and so frequently. Business owners would have to do this multiple times over the last 2 years. Or they could have jacked prices WAY up just to be safe and factor in possible future cost increases but then everyone would complaint its too expensive.
Tangent question:
Is DoorDash, UberEats, etc. all worth the headache and fees for restaurants? Sure, some people seem to be addicted to these delivery apps, but is the restaurant really making up for the fees in the volume of orders they bring?
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