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Popeyes overtakes KFC as No. 2 chicken chain, Chick-fil-A stays on top
Posted on 10/4/23 at 4:02 pm
Posted on 10/4/23 at 4:02 pm
quote:
Popeyes has overtaken KFC as the No. 2 chicken chain in the United States, a decade after Chick-fil-A first unseated KFC from the top spot.
Chicken chains’ battle for stomachs — and dollars — has become more aggressive in recent years. Chick-fil-A moved from a regional player to a nationwide chain that trails only McDonald’s and Starbucks in annual sales. Restaurant Brands International’s Popeyes launched a chicken sandwich in 2019 that turned into a blockbuster menu item and ushered in the chicken sandwich wars. Burger chains like McDonald’s and Wendy’s jumped onto the trend and added their own offerings, leading to poultry shortages.
In the fray, Yum Brands’KFC has lost ground. In the last year, its U.S. market share fell to 11.3% from 16.1%, according to Barclays research.
Like KFC, Popeyes lost market share in the last year — but still retained enough to leapfrog its rival. The chain saw its U.S. market share shrink to 11.9% from 15%, according to Barclays.
Blame Chick-fil-A, which saw its market share expand to 45.5% from 38.3%. The privately held Atlanta-based chain is more dominant than ever. Chick-fil-A is still closed on Sundays, but industry experts credit its customer service, short menu and efficient drive-thru lanes for its success.
quote:
Popeyes, on the other hand, has used the popularity of its chicken sandwich to introduce customers to other menu items and to fuel new restaurant openings. More recently, the chain’s Sweet ’N Spicy Wings became its most popular launch since the chicken sandwich.
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Posted on 10/4/23 at 4:04 pm to RLDSC FAN
who the hell still eats at kfc?
Posted on 10/4/23 at 4:06 pm to RLDSC FAN
If Popeyes had Chick Fil A's customer service they'd rule fast food. Nobody really likes KFC but they're at least nice to you.
Posted on 10/4/23 at 4:07 pm to RLDSC FAN
Gone have to pull up to be number 1
Posted on 10/4/23 at 4:08 pm to RLDSC FAN
The Popeyes spicy chicken sandwich is the best fast food item in the country, but the service is so incredibly bad I hardly ever get it. Chick fil A is not as good but it's still decent and you will generally move quickly with the correct order so it stays on top. I don't think I've had KFC in a decade and a worker pulled a gun on a customer at the only one in BR 
Posted on 10/4/23 at 4:08 pm to RLDSC FAN
Imagine if they could get your order right and within 30 minutes of you placing it
Posted on 10/4/23 at 4:09 pm to Chad504boy
quote:
who the hell still eats at kfc?
If it tasted 60% as good as it looks on the commercials, it would be the runaway winner.
Posted on 10/4/23 at 4:10 pm to RLDSC FAN
people really appreciate top-notch customer service
but they apparently also have a naughty side and like to be punished
but they apparently also have a naughty side and like to be punished
Posted on 10/4/23 at 4:12 pm to RLDSC FAN
No slaw, extra toast.
Posted on 10/4/23 at 4:13 pm to RLDSC FAN
The Colonel's special recipe (tons of salt) ain't as popular as it used to be.
This post was edited on 10/4/23 at 4:14 pm
Posted on 10/4/23 at 4:16 pm to 3deadtrolls
quote:
If Popeyes had Chick Fil A's customer service they'd rule fast food. Nobody really likes KFC but they're at least nice to you.
Popeyes is owned by restaurant brands, publicly traded. Actually up 19.87% on the year.
I think this is a big reason why Todd decided against franchising canes. You could lose that culture and never get it back.
Posted on 10/4/23 at 4:17 pm to RLDSC FAN
I deduct 22 spots for that abomination they call Cajun rice. There's no coming back from that.
Posted on 10/4/23 at 4:18 pm to LegendInMyMind
quote:
I deduct 22 spots for that abomination they call Cajun rice
It's not real 'spice rice' but it's still oddly edible.
Posted on 10/4/23 at 4:18 pm to Chad504boy
quote:
who the hell still eats at kfc?
Must be a regional thing because I don’t know anyone in this area who still eats at KFC.
Posted on 10/4/23 at 4:20 pm to Jwho77
quote:
It's not real 'spice rice' but it's still oddly edible.
Both times I had it it was mush. Even the meat was mush. It was not edible. In all seriousness, my dog wouldn't even eat it. They fooled me twice. They'll never do it again.
Posted on 10/4/23 at 4:21 pm to LegendInMyMind
Yeah, it's a unique thing. You either like it or you don't. I mean, why get that when you can get red beans?
Posted on 10/4/23 at 4:22 pm to Jwho77
Sweet & Spicy wings are legit
Posted on 10/4/23 at 4:23 pm to Jwho77
Dirty rice is about the most overrated “Southern” dish I can think of.
Posted on 10/4/23 at 4:24 pm to RLDSC FAN
Tons of added sugar in that chick feela.
It’s why the fatties crave it.
It’s why the fatties crave it.
This post was edited on 10/4/23 at 4:25 pm
Posted on 10/4/23 at 4:28 pm to RLDSC FAN
Don't get Chick-fil-A.
Nothing special. Just walked by the line at the airport that went on for Miles.
Nothing special. Just walked by the line at the airport that went on for Miles.
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