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Should Airbnb, VRBO, and others like that include hidden fees in their room prices?

Posted on 2/28/21 at 10:35 am
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 2/28/21 at 10:35 am
I've been looking at different properties for a getaway around Easter and I'm finding a ton of nice and reasonable places. However, when you get to check out and see the owner fees, cleaning fees, etc it completely changes.

A few examples, place in Fort Walton is 170 a night, however, the owner fee is 125 and then a $30 cleaning fee a day.

Another in Panama is 128, however, the owner fee is only 75 but a 300 pet fee.

I know just venting but it seems that some of these "hidden" fees should just be included in their daily price.
I ended up just booking a Marriot with a kitchenette and a $50 pet fee as it was cheaper than a lot of the nicer options on Airbnb and VRBO.
Posted by Gaston
Dirty Coast
Member since Aug 2008
39021 posts
Posted on 2/28/21 at 10:43 am to
We usually rent small houses, and most of the time you can contact the agency listing the rental (outside of vrbo) for a better deal. They often throw in bikes or chairs as well.

So scroll down and you’ll see Sandpiper Vacation Rentals.
https://www.vrbo.com/1540174?arrival=2021-04-11&departure=2021-04-17&unitId=2099892
Once we find a place available on vrbo, we just call up Sandpiper (or whoever) and act dumb...we’d like to rents a house on these dates, what do you have, are there any deals for that time...?

Check out those fees...I pulled this up randomly on vrbo, but have stayed in this exact house. Pretty funny when I looked at the photos better.
This post was edited on 2/28/21 at 10:53 am
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 2/28/21 at 11:18 am to
Interesting, I've never called to see if it could be cheaper. I've just moved on to the next location
Posted by Gaston
Dirty Coast
Member since Aug 2008
39021 posts
Posted on 2/28/21 at 11:27 am to
Once you have a few agencies in the area you want, just call all of those and see what you can get. Check in is usually different, you just go to the agency...sometimes it’s the same with a key code.
This post was edited on 2/28/21 at 11:31 am
Posted by weaveballs1
Baton Rouge
Member since Jun 2010
3040 posts
Posted on 2/28/21 at 2:33 pm to
I was talking about this with a buddy last night, I want to say there's some proposed legislation coming that would mandate they include fees in the initial price. It definitely needs to change. Sick of finding what looks to be a good AirBnb deal and getting hit with a $150 cleaning fee for a 2-3 night stay.
Posted by baldona
Florida
Member since Feb 2016
20481 posts
Posted on 2/28/21 at 9:24 pm to
While I agree, you could say this about almost anything booked online? Let’s not act like hotels don’t have additional daily internet fees, parking fees, etc. Airlines have additional fees like baggage fees, taxes, etc that often are not initially included. Go on ebay, and tons of items have free shipping but not all. Go to check out and there’s $50 shipping fee, it’s no longer the cheapest.

ETA: part of the reason is the fees are a one time thing and the “daily rate” is the rate for the time without total fees. So originally listed price could vary greatly if you are staying 3 nights at $100/ night with a $100 cleaning fee for a long weekend or 3 weeks at $100/ night with a $100 cleaning fee.

What’s the right answer? I don’t know.
This post was edited on 2/28/21 at 9:28 pm
Posted by dualed
Member since Sep 2010
4695 posts
Posted on 3/1/21 at 12:40 am to
Cleaning fees are bullshite. Maybe you could argue for them now with COVID and they’d have a leg to stand on, but in general it’s BS.
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 3/1/21 at 4:03 pm to
I don’t mind the cleaning fees.

Otherwise they would include it in the daily rate and it would take away the advantage of longer stays.

I typically stick to hotels for short stays anyway.
Posted by baldona
Florida
Member since Feb 2016
20481 posts
Posted on 3/2/21 at 11:09 am to
quote:

Cleaning fees are bull shite. Maybe you could argue for them now with COVID and they’d have a leg to stand on, but in general it’s BS.



Why are they BS? Hotels price a clean into every night. How does one price a cleaning fee into something when it could be 2 nights or 20 night stays?

If you priced it in, then you'd end up overpaying anytime you staying for an extended period.
Posted by jkylejohnson
Alexandria
Member since Dec 2016
14009 posts
Posted on 3/2/21 at 11:20 am to
A lot of vrbo/airbnb properties if you scroll down are being rented through another company and not an individual. Once you see the name of the company do a quick Google search and book the property directly through them. You'll save hundreds (sometimes thousands in my case in breckenridge) by going this route. It's not always an option but it's a nice little hack I found.
Posted by TeddyPadillac
Member since Dec 2010
25627 posts
Posted on 3/2/21 at 11:55 am to
It is frustrating looking for a house on VRBO or AirBnB.

You can have 2 houses both priced at $400/night. You go to book them for 5 nights and one is $2,400 and the other is $3,000.

If i'm telling you the dates i'm staying there, then just tell me the true average daily rate.
Posted by baldona
Florida
Member since Feb 2016
20481 posts
Posted on 3/2/21 at 12:01 pm to
quote:

It is frustrating looking for a house on VRBO or AirBnB.

You can have 2 houses both priced at $400/night. You go to book them for 5 nights and one is $2,400 and the other is $3,000.

If i'm telling you the dates i'm staying there, then just tell me the true average daily rate.


This is all caused by VRBO and Airbnb trying to assist customers in comparing properties. VRBO likes to advertise an avg daily rate, so does Airbnb for that matter, which is an Avg that VRBO and Airbnb come up with. Its not an Avg entered by the host of the property. If you are talking about a seasonal property the rates will obviously fluctuate like crazy. So how does one come up with an Avg? If you put the Avg as the high season, then no one will book it in the slow season as the advertised rate would be way too high.

Again, its no different then looking at flights. You can't just ask, whats the cost of a flight from MSY to Berlin? Well that's going to depend on multiple factors like dates, time, stops, etc.

I've found the frustration by most in this is that they think they found a good deal and its not. No one is trying to trick you, its just how the pricing works.
This post was edited on 3/2/21 at 12:03 pm
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 3/2/21 at 12:55 pm to
Cleaning fee is fine, somebody has to get it ready for the next tenent. A single charge when you leave is going to be the most equitable way to do it.

I don't understand why you're complaining about a pet fee. There's more risk in allowing a pet and more clean up work. I wouldn't even allow pets if I was a rental owner, not worth it.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37109 posts
Posted on 3/2/21 at 1:57 pm to
It took federal regulation to do this with airline tickets... and that was nice for about a minute until they started unbundling services (bags, seat reservation, etc)
Posted by TeddyPadillac
Member since Dec 2010
25627 posts
Posted on 3/2/21 at 5:23 pm to
quote:

Again, its no different then looking at flights. You can't just ask, whats the cost of a flight from MSY to Berlin? Well that's going to depend on multiple factors like dates, time, stops, etc.


I've found the frustration by most in this is that they think they found a good deal and its not. No one is trying to trick you, its just how the pricing works.




I understand that, and that is my frustration. The pricing doesn't need to work like that.
Once i fill out the pertinent information, and you spit out all the properties that meet all the criteria i picked, i expect to see accurate pricing. At that point, the total for the stay is known, b/c i've filled out all the fluctuating data, so either tell me the grand total on the listing page, or tell me the true average daily rate on the listing page. If i'm willing to spend $1000/night for 5 nights, then show me properties that meet that criteria, with all your fees and what not included now that i have told you exactly what you needed to know to provide accurate pricing. Like i said, i can look at properties for $1,000/night for 5 nights, and have totals anywhere from $5,500 to $7,500.

I find myself having to click on just about every property just so i can see the actual price, when i could very easily filter the more expensive ones out if they'd simply provide the full total amount from the get go, and not make me have to click on the property to see it.

Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 3/2/21 at 7:37 pm to
You keep mentioning hotels and all having hidden fees, however, I've never experienced those hidden fees being almost half the cost of a place I was staying.
I know plenty of hotels in New Orleans put the parking in the fine print and it becomes a daily rate usually between 20-50 a day, however, I've never seen as many things I think are outrageous as I have recently with VRBO and Airbnb. It has become cheaper to book with hotels.

Some examples that set me off
This post was edited on 3/2/21 at 7:50 pm
Posted by baldona
Florida
Member since Feb 2016
20481 posts
Posted on 3/2/21 at 8:30 pm to
The service fee is a VRBO fee paid directly to VRBO, airbnb is no different and actually higher fees. Sales tax is the same rate for hotels and vacation rentals generally.

I don’t disagree with you guys. I don’t disagree with sites like Expedia and airlines being shitty on pricing either. I’m just explaining that’s the booking engine’s policies and not the hosts.

It would be fairly easy for the platforms to have you put in your dates and other requirements and spit out an all in total price, that’s on them. I agree.
Posted by LouisianaLady
Member since Mar 2009
81210 posts
Posted on 3/5/21 at 4:42 pm to
quote:

VRBO likes to advertise an avg daily rate, so does Airbnb for that matter, which is an Avg that VRBO and Airbnb come up with.


I think what they're complaining about (which I agree) is that once you've entered the dates, you want to see what the total would be once booked. So taxes, fees, everything. It knows all of your information at this point (different from just searching places without dates entered) so they should be able to give you the true total instead of the total before taxes/fees.

I was AirBnb shopping yesterday and places that were cheaper in subtotal amount would sometimes be significantly more than another more expensive one because that owner had much higher fees that don't show until you click the "Reserve" button.
This post was edited on 3/5/21 at 4:42 pm
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75219 posts
Posted on 3/5/21 at 4:52 pm to
Airbnb:

$79 a night. What a great deal!

+ $125 cleaning fee
+ $50 owner fee
+ $25 administrative fee

New affordable rate of $279 a night
Posted by baldona
Florida
Member since Feb 2016
20481 posts
Posted on 3/5/21 at 4:56 pm to
quote:

It knows all of your information at this point (different from just searching places without dates entered) so they should be able to give you the true total instead of the total before taxes/fees.


Oh I agree. I agree with the issue also. I was just stating that this is the booking platform's method (airbnb and VRBO), not the property hosts trying to deceive people. That's all. Maybe some are, but the vast majority of people/ companies are just listing their prices and then letting VRBO do the rest.

There's no reason not to state the exact total all said and done once your dates and occupants are listed.
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