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CuseTiger
Syracuse Fan
PNW
Member since Jul 2013
6320 posts

Covid Airline Experiences: Favorite and Least Favorite Airlines
Figured it's time for an update now that more of us are traveling again and looking to book our best airline options. So asking the board what have been your recent travel experiences on the different airlines?

The only two I have are for Delta and Alaska from this weekend and boy was it night and day. I've been a fan of delta previously but I'll keep flying them based on my flight experience this weekend. As soon as you walk on the plane, they hand you a wet wipe so you can clean your seat/area to your liking. All middle seats are blocked so plenty of room to stick your stuff on/under the middle seat. Flight crews were customer focused and I never had an empty beverage in front of me. Plus they've got TVs/entertainment/outlets on most of their planes so I got to watch cool runnings. Only problem with delta is I've noticed their prices a bit higher than the other airlines.

On alaska, no wipes (unless requested), middle seats were blocked, but also no TVs. The flight attendant snuck 2 bottles of wine to the nonrevenue passenger next to me (alcohol wasn't even for sale) while it took the woman across the aisle over 2 hours to get a diet coke after 3 attempts at tracking down the flight attendants. They acted as mask police going row to row making sure you were wearing your mask properly multiple times during the flight. Oh we also had police meet our plane upon arrival...

Figure some on here have southwest, american, spirit, or united experiences to share


TulaneLSU
TBD Fan
Member since Aug 2003
Member since Dec 2007
11612 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Friend,

I’ve flown four different airlines since May. I’d rate them as:

4. American: crowded, bad service, poor mask adherence

3. Delta: about average Delta service

2. Southwest: good mask adherence, good service on plane and great boarding and deboard

1. Alaska: exceptional service. As mentioned middle seat empty so felt great to share entire row with Mother. Great concern for our safety so did great job making sure there were no open nose moron maskers. Free internet on board and all flights airborne 15 minutes before scheduled departure and over 30 minutes ahead of schedule. Alaska currently is America’s best airline.

Yours,
TulaneLSU


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715
LoneStarRanger
Houston Astros Fan
Texas/Europe
Member since Aug 2018
1303 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
I've flown 5 times, 3 with Delta, 1 with American, and 1 with United

Delta was the best. Middle seat empty. Cleanliness was top-notch.

United was just fine

American was dog shite


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70
LordSaintly
New Orleans Saints Fan
Member since Dec 2005
32491 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Not to derail this thread, but has anyone here gotten COVID after flying?


TulaneLSU
TBD Fan
Member since Aug 2003
Member since Dec 2007
11612 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Friend,

Neither Mother nor I have. We both wore N99 masks and full suits. Masks work.

Yours,
TulaneLSU


dLSUm22
LSU Fan
Shreveport
Member since Aug 2012
402 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
I’ve flown Delta 3x and have been been highly impressed with cleanliness and customer service each time. They continue to be my favorite airline.


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20
jackwoods4
New Orleans Saints Fan
Nashville
Member since Sep 2013
27127 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
I've flown once on Southwest. They're leaving all middle seats open. My plane was only 30% full. Felt fine because everyone was distanced on the flight. Some people weren't wearing masks over their noses, so I guess if you're high risk and on a full flight, that could be a concern.

quote:

has anyone here gotten COVID after flying?



Scientists seem to think it's hard to catch it on a plane if everyone wears a mask because of how air recirculates.

This is from Bloomberg:

quote:

Arnold Barnett, a professor of management science at the Massachusetts Institute of Technology, has been trying to quantify the odds of catching Covid-19 from flying. He’s factored in a bunch of variables, including the odds of being seated near someone in the infectious stage of the disease, and the odds that the protection of masks (now required on most flights) will fail. He’s accounted for the way air is constantly renewed in airplane cabins, which experts say makes it very unlikely you’ll contract the disease from people who aren’t in your immediate vicinity — your row, or, to a lesser extent, the person across the aisle, the people ahead of you or the people behind you.

What Barnett came up with was that we have about a 1/4300 chance of getting Covid-19 on a full 2-hour flight — that is, about 1 in 4300 passengers will pick up the virus, on average. The odds of getting the virus are about half that, 1/7700, if airlines leave the middle seat empty. He’s posted his results as a not-yet-peer-reviewed preprint.




I only felt a little paranoid in the TSA line because people bunch up, you're reusing bins and everyone is touching things. Other than that I felt okay.


hungryone
LSU Fan
river parishes
Member since Sep 2010
11434 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Southwest was fine....good mask adherence among passengers seated near me, good job of staggered boarding and social distancing on the jetway. Same old stupid scrum of people standing in aisles and crowding together during exit, tho. Empty middle seats make for a very pleasant cheap flight.

Airports suck when most food options and shops are closed. But I’ve now been the sole person n a TSA PreCheck line multiple times....that feels pretty weird.


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22
Nole Man
Florida State Fan
Somewhere In Tennessee!
Member since May 2011
4670 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
quote:

Friend,

Neither Mother nor I have. We both wore N99 masks and full suits. Masks work.

Yours,
TulaneLSU




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120
facher08
LSU Fan
Baton Rouge
Member since Aug 2011
2151 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Nothing to do with covid, but currently sitting on a BTR tarmac for an American flight that is 20 minutes delayed because the fuelers forgot to gas up the plane.


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40
TD SponsorTD Fan
USA
Member since 2001
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MAXtheTIGER
LSU Fan
Member since Dec 2006
223 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Has anyone flown with children recently? I have an upcoming trip with a 3 year old, and I am slightly concerned about how that will turn out.



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Hat Tricks
LSU Fan
Natchitoches, LA
Member since Oct 2003
26339 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Flew Southwest back in July with my wife and two kids. Kids are ages 8 & 4. Middle seats all open unless traveling together. Surprisingly my kids complied with the mask requirement for both the departing and returning flights. They offered a bottle of water and pretzels as you board the plane.


My wife and I just flew American Airlines to Cancun this past weekend. It was shitty but I've come to expect shittyness from American Airlines even before COVID. Flight completely full both ways and they actually oversold the return flight from Cancun. Flight to Cancun, they provided a small bag to everyone as we boarded the plane which includes a bottle of water, pretzels, and a sanitary wipe. I actually bumped my wife and I up to business class because it was so cheap when I booked. We got drink service while the rest of the cabin did not. On the flight to Cancun they offered business class the choice of a turkey sandwich or cheese tray. The real frustration with American just comes from delays every single time we choose to fly with them.

Both Southwest and American seemed pretty strict about the mask mandates and I saw the American flight attendants fuss at people a few times to pull the mask up above their nose. Since we got drink service in business class I made sure my food and drink lasted much longer than I usually would so that I could "remove my mask while eating or drinking."
This post was edited on 9/9 at 2:10 pm


DeltaTigerDelta
LSU Fan
Member since Jan 2017
3115 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Flew Alaska from ATL to SEA on 7/4 with no issue. More channels/ movies offered than Delta.

Flew Delta ATL to Kalispell, MT two weeks ago. Small, new plane. It seemed ultra clean and the flight crew was really on top of their game. Very attentive.


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tadman
Miami (OH) Fan
NOLA
Member since Jun 2020
114 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
quote:

The real frustration with American just comes from delays every single time we choose to fly with them.


The delays and the bull shite. Every single time. Diverting us because there are storms over Charlotte? We all have doppler on our phones, no storms over Charlotte. On and on and on.

If AMR were a country it would be North Korea. Or wherever Nancy Pelosi lives.


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13
PrettyBird
LSU Fan
Aspen
Member since Feb 2010
10026 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
I've been on maybe 20 or so flights since March. Here is how I would rank them

#1 Southwest - they book enough tickets to leave the middle seat open. They board in groups of 10. I haven't had issues with flight cancellations or changes from the airline. I've always felt their customer service was great

#2 United. They are booking full flights now and the only reason they are ranked above American is because American is so so terrible

#3 American. They have full flights but the clientele has really seemed to go down, and be in line with what I see on Spirit and Frontier for some reason. Perhaps the flights are cheaper right now..

I have not flown Delta but have heard they have been great, and likely would have been ranked as my #1.

All are doing a decent job with requiring masks the whole flight and reminding people throughout. Thankfully no one has been an asshat on any of my flights with issues over a mask. None of the ones I have flown have offered more than water and a small snack.

I've been flying with and without kids and also haven't had an issue, but my kid is old enough to not be bothered by a mask once I hand over the ipad. I haven't seen many toddlers on flights to see how attendants handle them with masks.


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21
lionward2014
Notre Dame Fan
New Orleans
Member since Jul 2015
6890 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Took Delta to FCA two weekends ago and it was phenomenal. Was delayed a little because United had a plane stalled on the runway at FCA, but Delta was very apologetic, and the pilot kept making jokes about United. Loved having the middle seat open, and the plane felt very clean.

Took AA home, and man I am over them. The flight from FCA to DFW was fine, very empty, but the flight from DFW to MSY was PACKED and the plane felt dirty. It honestly felt like what the stereotype of a Spirit flight is. Was a big fan of AA for a long time, but my last few flights with them have been miserable.


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30
Rockbrc
LSU Fan
Attic
Member since Nov 2015
5871 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Southwest was excellent
American needs to just admit they have given up


Teddy Ruxpin
LSU Fan
Member since Oct 2006
34757 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
Just rescheduled my trip home for Thanksgiving. My son turns 2 on that Saturday.

After reading too many stories with SW's mask policy regarding deplaning toddlers I decided to depart a day earlier and return the day before his birthday.

I don't need the stress of the technicality over my head.

Besides that, SW was fine last time we all flew it last month. Rebooking frees up another $500. I swear I'll never pay for another SW flight for the next 2 years at this rate.
This post was edited on 9/15 at 12:51 am


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TheDeathValley
LSU Fan
New Orleans, LA
Member since Sep 2010
12479 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
I only fly AA, but planned an AK trip that got canceled. Took DL instead and they were wonderful. Everything Cuse said was accurate and then some.


Fat Harry
Tulane Fan
70115
Member since Mar 2005
1803 posts

re: Covid Airline Experiences: Favorite and Least Favorite Airlines
United still serving drinks in First Class unlike Delta


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