re: Amazon Prime Shipping Issue

2 of mine that were due to arrive Saturday. Theyve since been marked as undeliverable - missing or damaged package. Amazon is shipping replacements and gave me a $5 credit.

quote:

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I dont have any problems with them. I ship regularly to 3 or 4 locations. I order everything off there. dont remember last time I went out on errands shopping

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Probably location specific. We've had their in house delivery for a while and now it's very reliable. I suspect it'll probably smooth out for the Louisiana folks too.

After having to refund the missing package yesterday, a second shipment was marked as delayed yesterday as well. This morning it said I could expect the package today—but the tracking has again stopped and there is no way to check. I don’t see the item getting here today (which is already late). I cancelled my prime membership today.

Eroded trust is exactly how I feel. And I told them repeatedly that it is a sad day when the USPS outperforms you. Somehow I think this was lost on Pakriti.

Exactly. I pulled a couple of orders forward to avoid BF nonsense, and I got screwed for my trouble.

My current Prime order. A small thing of batteries.
Ordered on November 15


Sunday, November 18
10:25 AM
Package arrived at carrier facility
Baton Rouge, US

Tuesday, November 20
2:36 PM
Out for delivery
Baton Rouge, US


What the crap.
*Still not here but says it will be by 9:00 tonight

Here's my latest. After three tries at shipment, my package has now been marked as a problem with the address and it's on me to get in touch with Amazon to clear it up.

I've had 200 shipments to where I live now with no problems.

This is probably my last straw for Prime. If I'm getting 5 day to 2 week shipping with shitty service, I can do that for free.

I can do better than that buying from Wal-Mart.

ETA: Praveen just disconnected me from chat to discuss my concerns because I didn't respond fast enough. I had been transferred to Praveen from Vishnali in Amazon customer service because my concern was with Amazon Logistics. They took five minutes to finally connect, then dropped my chat session in a minute because I was in another window and not waiting breathlessly at my keyboard for them to respond at their leisure. I'm guessing my disappointment with Amazon isn't making the proper waves on the subcontinent.

Prime cancelled. I'm going to use the shite out of it until what I already paid for ends for the most minor crap. Yeah, I'm petty, but at this point, frick them. They sold me a bill of goods they're not delivering on (pun convenient). If they turn it around before my benefits stop, I'll consider renewing when my current membership runs out.

Another package marked as delayed has now gone Your package may be lost
Packages are rarely this late and we're sorry yours still hasn't arrived
You can wait another couple days or check out these options.

When you chat them they'll blame the carrier which is themselves in all of these cases. No addresses are really undeliverable, no packages are damage I'm sure. They're just losing track of everything somehow. It's a shite show.

I asked the guy (Ahmed per the chat name but he id'ed himself as Sherrif) about getting $10 credit because I had read others got it and he made sure to say well Idk anything about other customers but separately I'll give you $10 as a courtesy.