re: Update in OP! State Farm backs down after many Baws call in!

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Let's see what agents do when their customers start cancelling policies.

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Working on it.

Please share what they have to say. Whether the agent agrees with it or not you should still cancel. That's the only way to get enough of their own agents to stand up to corporate to put an end to that crap.

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OK I just got off the phone with my SF agent and she doesn't think it's true (she's quite conservative). She hasn't found anyone in the company that has authorized or otherwise approved this but she's still looking.

IF it turns out to be true she said she would send the name, email address and phone number of the person and I'll post here for us to put them on blast.

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Send her this link that was posted a few above you...it has the email in it. This could help her search.

LINK

Pretty much all of our insurance is from SF, due largely to a lifelong relationship with our agent - I mean that literally, my mother-in-law knew our agent's parents for almost 70 years. The father had started the agency and his son (who is our age) took it over. We've been policy holders for 35+ years ourselves.

In 2020, after Hurricane Sally, we needed a new roof. State Farm said we could get by with patching it, and estimated that and repairing the damage inside the house from the leaks would cost us around $5k. After figuring depreciation and deductibles, they sent us a check - for $147. Basically enough to buy lunch for the roofers.

Ended up having our roof inspected by a public adjuster, and had it entirely replaced for about $16k (paid for by an SBA emergency loan). Law firm is still haggling with SF to pay for the roof and the interior damage, having esitmated it at around $40k. SF offered a $6k settlement. It's in arbitration now.

Needless to say, we will probably have to shop for a new insurance company.

Is there a Jose Soto, State Farm Corporate Responsibility Analyst because that is who sent the email.

Can someone verify.

If this is true it is disgusting. Also, I don’t think Florida public schools just take books for their library but not positive

Great work guys! frick the groomers!

For those asking why would a company do this?

ESG!

Mine got a very short WTF email along with the link. He responded within 10 minutes and said he knew nothing about it but he would get to the bottom of it in a hurry. I told him I was not playing games in terms of shopping around.

You are getting screwed on representation and help if you are using State Farm. When you raise a claim, the company will treat you like crap.

Just don’t get why companies see any kind of benefit in getting involved either way. They have idiots in their boardrooms who just see dollar signs and don’t care about the ethics or shareholder impact.