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WWYD?- Wrong order from eBay

Posted on 10/31/17 at 4:38 pm
Posted by lsuwontonwrap
Member since Aug 2012
34147 posts
Posted on 10/31/17 at 4:38 pm
I recently ordered a food processor from an independent seller on eBay. They sent the wrong item (it's a coffee press thing, I don't even know) and I messaged them and they told me they no longer had the processor I wanted. They said they would issue me a full refund, which they did. I told them I would return their coffee press thing to them and they are telling me to keep it free of charge. I told them I don't want it/need it/don't feel comfortable keeping it and they said it's not a problem.

What would you do? I'm probably just going to send it back as I feel odd keeping (or reselling) something that I didn't pay for and I don't want to be bothered with it. The item isn't expensive, only $20, but it's the principle. Thoughts?

It just seems odd that they insist I keep the item. And yes, it's an American company.
Posted by Codythetiger
Arkansas
Member since Nov 2006
30488 posts
Posted on 10/31/17 at 4:40 pm to
Christmas gift dude... frick I swear ppl don't use their heads anymore
Posted by Steauxn
Philadelphia, PA
Member since Dec 2007
19277 posts
Posted on 10/31/17 at 4:41 pm to
wedding gift
Posted by real turf fan
East Tennessee
Member since Dec 2016
12231 posts
Posted on 10/31/17 at 4:41 pm to
if the coffee press is a so-called French Press, they aren't that expensive. The seller might be required to reimburse you shipping which could (with paperwork time) exceed the cost of a small press.
Posted by JetFuelTyga
Born in desert,raised in lion's den
Member since Feb 2016
1799 posts
Posted on 10/31/17 at 4:42 pm to
Wedding gift for someone getting married around Christmas
Posted by Evil Little Thing
Member since Jul 2013
11638 posts
Posted on 10/31/17 at 4:42 pm to
They don’t want it back. Just keep it or donate.
Posted by Winston Cup
Dallas Cowboys Fan
Member since May 2016
66986 posts
Posted on 10/31/17 at 4:43 pm to
quote:

They sent the wrong item (it's a coffee press thing, I don't even know)

start drinking more coffee
Posted by SUB
Silver Tier TD Premium
Member since Jan 2009
26335 posts
Posted on 10/31/17 at 4:46 pm to
quote:

The item isn't expensive, only $20, but it's the principle. Thoughts?


Do the math son. It's worth $20. How much do you think it cost to ship it back? Probably $10 or more? How much do you think it costs for someone to unpack and restock it? They might break even, so they don't gain anything by you shipping it back.
This post was edited on 10/31/17 at 4:47 pm
Posted by efrad
Member since Nov 2007
18704 posts
Posted on 10/31/17 at 4:48 pm to
Just give it away dude
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59453 posts
Posted on 10/31/17 at 4:50 pm to
Give it to someone.


It's amazing some of you boneheads make it out of bed in the mornings.
This post was edited on 10/31/17 at 4:52 pm
Posted by go ta hell ole miss
Member since Jan 2007
14798 posts
Posted on 10/31/17 at 4:50 pm to
Just keep it. You told them you would return it and they told you it was not a problem. What is the concern? It's probably too much hassle for them to restock and not worth the effort.
Posted by Lou
Modesto, CA
Member since Aug 2005
9011 posts
Posted on 10/31/17 at 4:55 pm to
Keep it. It's cheaper for them to pay to ship it back, re-inventory it, etc. Think of it as a delivered pizza with the wrong toppings. They deliver the correct one and let you keep the wrong one gratis.
Posted by nobigdeal69
baton rouge
Member since Nov 2009
2288 posts
Posted on 10/31/17 at 5:00 pm to
quote:

if the coffee press is a so-called French Press, they aren't that expensive. The seller might be required to reimburse you shipping which could (with paperwork time) exceed the cost of a small press.


If it really bothers you, just donate it.
Posted by Hangit
The Green Swamp
Member since Aug 2014
47757 posts
Posted on 10/31/17 at 5:32 pm to
They clearly told you to keep it. An agreement has been made. Place it in a place of prominence in your house and cherish it forever.

Seriously, one of your neighbors must like coffee. Walk over after dark and put it on their car.
Posted by MLCLyons
Member since Nov 2012
4793 posts
Posted on 10/31/17 at 5:49 pm to
office christmas gift? $20 seems perfect.
Posted by SECdragonmaster
Order of the Dragons
Member since Dec 2013
17460 posts
Posted on 10/31/17 at 5:54 pm to
Ever see that show Barter Kings?

Trade that thing up to a sailboat!
Posted by lsuwontonwrap
Member since Aug 2012
34147 posts
Posted on 10/31/17 at 6:09 pm to
I just get the feeling that if I keep it the company is going to eventually try to charge me for it. I don't trust anyone these days.
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 10/31/17 at 6:13 pm to
Keep the correspondence, dispute the charge if they ever charge you (they won't).
Posted by BeachDude022
Premium Elite Platinum TD Member
Member since Dec 2006
36593 posts
Posted on 10/31/17 at 6:15 pm to
I don’t understand what the problem is here.
Posted by Peazey
Metry
Member since Apr 2012
25428 posts
Posted on 10/31/17 at 6:16 pm to
I would keep it or find someone to give it to. They told you to keep it. It's yours. If you don't want it I'll take it.
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