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Woman returns real christmas tree to Costco on Jan 4, because it was "dead"

Posted on 1/11/18 at 4:16 pm
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 1/11/18 at 4:16 pm
Talk about abuse of a good thing

quote:

A crazy shopper returned her Christmas tree to Costco this January for a refund — because it was “dead.”

Bizarrely, the woman apparently managed to get her money back in full despite taking the battered fir back a full 10 days after Dec. 25.


LINK


This post was edited on 1/11/18 at 4:17 pm
Posted by jlovel7
Louisiana
Member since Aug 2014
21322 posts
Posted on 1/11/18 at 4:16 pm to
I have facebook too and saw this last week. Boo!
Posted by 9Fiddy
19th Hole
Member since Jan 2007
64080 posts
Posted on 1/11/18 at 4:17 pm to
The employee who processed the return should be fired.


Or the employee who wrote the return regulations loophole should go.
Posted by Clyde Tipton
Planet Earth
Member since Dec 2007
38741 posts
Posted on 1/11/18 at 4:19 pm to
This is why I don't like people.
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
68318 posts
Posted on 1/11/18 at 4:21 pm to
quote:

I have facebook too 




fricking idiot
Posted by TigerinATL
Member since Feb 2005
61516 posts
Posted on 1/11/18 at 4:22 pm to
quote:

The employee who processed the return should be fired.


Or the employee who wrote the return regulations loophole should go.


It's called good customer service. Most stores monitor how much stuff you return and cut abusers off at some point, but the cost of the return is a lot lower than the bad publicity from a bad non return gone viral.
Posted by Hermit Crab
Under the Sea
Member since Nov 2008
7168 posts
Posted on 1/11/18 at 4:24 pm to
None of the Costcos in Houston sell real trees, where is this?
Posted by Blob Fish
Member since Mar 2016
3091 posts
Posted on 1/11/18 at 4:24 pm to
quote:

bad non return gone viral


I’m pretty sure nobody would side with a woman who tried to return a used Christmas tree after Christmas

But I could be wrong
Posted by slackster
Houston
Member since Mar 2009
84995 posts
Posted on 1/11/18 at 4:24 pm to
I used to work at Lowes when I was in school. We had a ridiculously liberal return policy. Luckily only a few people really pushed the envelope.
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 1/11/18 at 4:25 pm to
quote:

It's called good customer service. Most stores monitor how much stuff you return and cut abusers off at some point, but the cost of the return is a lot lower than the bad publicity from a bad non return gone viral.


i agree, but politely denying this return would have in no way been viewed as an opportunity for bad publicity

if anything, it would have made the person making a fuss look like an idiot


i don't recall costco's exact return policy, but they are known to take back pretty much anything
Posted by Aubie Spr96
lolwut?
Member since Dec 2009
41150 posts
Posted on 1/11/18 at 4:26 pm to
quote:

It's called good customer service. Most stores monitor how much stuff you return and cut abusers off at some point, but the cost of the return is a lot lower than the bad publicity from a bad non return gone viral.



Uh. No. This is called stupidity. By all means, post this shite on FB about how I wouldn't return your USED, DEAD Christmas tree on Jan 5th.
Posted by gjackx
Red Stick
Member since Jan 2007
16523 posts
Posted on 1/11/18 at 4:26 pm to
I'd be more inclined to return it if it was still "alive"...
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 1/11/18 at 4:26 pm to
quote:

None of the Costcos in Houston sell real trees, where is this?


California

who would have guessed
Posted by Rouge
Floston Paradise
Member since Oct 2004
136813 posts
Posted on 1/11/18 at 4:27 pm to
She worked the system and won.

I ain't mad at her for it
Posted by weadjust
Member since Aug 2012
15115 posts
Posted on 1/11/18 at 4:30 pm to
Too bad they didn't have a live one left over to replace the dead one and send her on her way
Posted by JetsetNuggs
Member since Jun 2014
13932 posts
Posted on 1/11/18 at 4:31 pm to
Winner of the day for person that needs to be culled from the gene pool.
Posted by CamdenTiger
Member since Aug 2009
62452 posts
Posted on 1/11/18 at 4:32 pm to
If she kept her receipt.....
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 1/11/18 at 4:32 pm to
They'll never say "yes" if you don't ask.
Posted by LSUsmartass
Scompton
Member since Sep 2004
82365 posts
Posted on 1/11/18 at 4:33 pm to
To be fair, Christmas season runs thru January 6th
Posted by Wooly
Member since Feb 2012
13851 posts
Posted on 1/11/18 at 4:39 pm to
Nah, it was just a one time thing. Just amend the return policy for Christmas trees. Problem solved.
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