re: When did ignoring work related emails become acceptable?

I work in project management. Usually clients are very shortsited and ignorant in regards to the process. This leads to a lot of ignored emails and they only start responding when the deadline looms over their head, wanting this or that done ASAP, but I've been trying to contact them weeks in advance because I know that from a scheduling and manpower standpoint, these tasks take time to complete.

quote:

---

I get annoyed when partners don't respond, because I don't e-mail them with unimportant things, and it always impacts them.

---

Exactly, it's all situational. You are not emailing people with a sells pitch for some bullshite they don't need or already uses another vender to buy from. Ive never once heard someone say "look, I know we have been buying from this company for years and have a really good relationship with, but I received an email from this guy the other day & I think he can change the game for us"

I guess its also relative to the product & industry as well, but one of my places of employment had to pretty much ban employees from receiving stuff from vendors because there were some people who would accept every lunch offer from any vendor, to the point there were times they were going 2 or 3 times a week. If their was a vendor known for giving tickets to certain sporting events, people would entertain them just long enough to get offered tickets, then a week later give em the ol "right now there is nothing I can do, but if something comes up I will give you a call".

quote:

---

free keurig

---

frick, all i got was a worthless lil hibachi grill !

quote:

---

I work in project management. Usually clients are very shortsited and ignorant in regards to the process. This leads to a lot of ignored emails and they only start responding when the deadline looms over their head, wanting this or that done ASAP, but I've been trying to contact them weeks in advance because I know that from a scheduling and manpower standpoint, these tasks take time to complete.

---

You might not like the way they do their end of business, but when its all said and done, they are the ones who decide to buy from you. And that's probably how some of them look at it "they dont like the way we do _____, but I don't give a shite. I bet if we tell them we are going to buy from someone else they wouldn't care how we do it".

Did Lumbergh send it out?

quote:

---

I am in technical sales

---

I ignore your calls too.

quote:

---

frick an email, pick up the phone

---

This works for me. If a customer needs to know something they are usually getting a phone call from me. It builds better relationships long term to handle things that need to be handled voice to voice or face to face. There is less confusion and you know the issue has been resolved with the other person on the phone.

quote:

---

You might not like the way they do their end of business, but when its all said and done, they are the ones who decide to buy from you. And that's probably how some of them look at it "they dont like the way we do _____, but I don't give a shite. I bet if we tell them we are going to buy from someone else they wouldn't care how we do it".

---

Being non-responsive is not a way to do their end of business. It is the definition of not doing business

quote:

---

You have never ignored a co-workers email?

---

I haven't. I've had some of mine ignored, though.

Some people want to avoid taking responsibility and initiative. Others are pissed off at me for doing my job and allow that to affect their professionalism.