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re: Waitress stiffed on $735 takeout order, then fired for calling out customer on FB
Posted on 2/12/18 at 8:20 am to Evil Little Thing
Posted on 2/12/18 at 8:20 am to Evil Little Thing
quote:
restaurants should pay employees correctly in the first place.
Agreed, but that is not reality.
quote:
pay her for doing her regular job
There's a lot more work involved in getting a 75 person carryout order than there is in serving 3 four-tops, and it takes as much or more of your time.
I just think that they were shitty people for not at least slipping her a $20 for making her carry it out to their car. That's a LOT of food.
Posted on 2/12/18 at 8:20 am to Evil Little Thing
quote:
Then why does anybody salaried do more than the bare minimum? We are all expected to perform our jobs well.
Exactly. That excuse is so dumb.
Posted on 2/12/18 at 8:20 am to ForeverLSU02
Damn if posting about not getting tipped was a thing when I was a waiter, a lot of people would accuse me of being a racist or a bad server by how many times I posted about black people not tipping me
Posted on 2/12/18 at 8:21 am to Mike da Tigah
quote:
It’s supposed to bring about excellence in service.
Yep.
Better servers make more money. It's a very capitalist system. Back when I managed a restaurant in college, our owner would constantly talk about servers being self-employed. Once, several servers asked that we move to a tip pool system. Not surprisingly, only the shitty servers supported it.
Hell, if a server averaged under 15% for two months, we fired them.
Posted on 2/12/18 at 8:21 am to Mike da Tigah
quote:
It’s supposed to bring about excellence in service. Similar to commission in sales, as you have a much more vested interest in the customer than receiving a pay check regardless and doing the bare minimum for that. It should be an incentive however, and not an entitlement.
Or an excuse to pass off employee salaries to the customer. It makes it super easy for the employer to say, "You didnt get a tip? Tough shite." Even when the employee did absolutely nothing wrong.
Posted on 2/12/18 at 8:23 am to ForeverLSU02
Wanna avoid this problem? Then find an occupation where you don’t have to rely on tips to get by.
Posted on 2/12/18 at 8:23 am to Evil Little Thing
quote:
why is it the customer’s responsibility to pay her for doing her regular job?
It's not.
Most take-out/to-go employees are paid around $9-$10/hour, since there's no real expectation or requirement for tipping. Any tips they do receive is simply extra (i.e. one customer in an hour tipping you $2 bumps you to $12 for that hour).
To complain that you didn't receive a tip for simply doing your job and then blast that customer on social media is just flat out dumb. Should the church have tipped? Sure. But when you work in that position, you understand they are under no obligation to do so.
Posted on 2/12/18 at 8:23 am to Evil Little Thing
quote:
Then why does anybody salaried do more than the bare minimum? We are all expected to perform our jobs well.
Food service isn't exactly a high demand industry. How many people salaried at $20,000 are elite workers?
Posted on 2/12/18 at 8:23 am to ForeverLSU02
Of course she has a tittie tattoo
Posted on 2/12/18 at 8:24 am to ForeverLSU02
Her employer would rather have 735 dollar takeout orders than have a disgruntled and unprofessional employee who takes work disputes public. Never call out a good customer publicly.
Posted on 2/12/18 at 8:24 am to Evil Little Thing
quote:
Then why does anybody salaried do more than the bare minimum? We are all expected to perform our jobs well.
More room for growth? You can't do much better than server in the restaurant industry unless you own the place or get to a corporate level in a chain environment.
Posted on 2/12/18 at 8:24 am to Evil Little Thing
quote:
Then why does anybody salaried do more than the bare minimum?
Raises, promotions. EVERYBODY is motivated by the money.
And no, you don't get anything more than the bare minimum for someone salaried who has no chance of being incentivized with bonuses, raises, or promotions.
Posted on 2/12/18 at 8:26 am to ForeverLSU02
If it was a black church I understand the lack of a tip. 

Posted on 2/12/18 at 8:26 am to ForeverLSU02
quote:
They sure did accept their $735 refund though. How righteous of them.
Agree with the premise but you're being self-righteous too
Posted on 2/12/18 at 8:26 am to ForeverLSU02
I'm not tipping someone to put my food in a box.
Posted on 2/12/18 at 8:26 am to Evolved Simian
quote:
And no, you don't get anything more than the bare minimum for someone salaried who has no chance of being incentivized with bonuses, raises, or promotions.
Someone gets it
Posted on 2/12/18 at 8:26 am to Lsupimp
quote:
Never call out a good customer publicly.
I suspect finding employees to serve this "good customer" will be difficult in the future.
People working on tips prefer to get tips when they do their jobs well. Its not like the employer cares if the customer doesnt tip, but the prospective employee will.
This post was edited on 2/12/18 at 8:31 am
Posted on 2/12/18 at 8:26 am to NYNolaguy1
quote:
Or an excuse to pass off employee salaries to the customer. It makes it super easy for the employer to say, "You didnt get a tip? Tough shite." Even when the employee did absolutely nothing wrong.
frick that. Even marginally good servers make way more than they would get paid if it was an hourly wage. It's honestly a great system that benefits everyone except two groups:
1) Bad servers
2) Poor, trashy customers
Posted on 2/12/18 at 8:26 am to Antonio Moss
quote:
Because restaurant prices would jump 20% and we'd have to listen to all the OT ballers bitch about paying $14 for their fried cheese sticks at Applebe
They'd jump more than that. Cash tips are what make that industry churn. Employees don't report them and both employees and employers save a ton of money as a result.
Posted on 2/12/18 at 8:27 am to Evolved Simian
quote:
Raises, promotions. EVERYBODY is motivated by the money.
Exactly. There are ways for employers to motivate employees that don’t require the customer to pay employees directly.
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