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Samsung Washing Machine owners saying fix is BS! (I know affects some of y'all)

Posted on 1/12/17 at 10:03 am
Posted by Napoleon
Kenna
Member since Dec 2007
74866 posts
Posted on 1/12/17 at 10:03 am
We had a thread late last month about the Samsung recall, many of you had the "simple fix" done. Well looks like the fix isn't permanent.

Today link



quote:

Now some consumers are saying that Samsung is botching the recall, leaving them with potentially dangerous machines and no way out.



The problem is caused by really weak supporting springs, and a back heavy drum that is easily taken out of balance. Rather than replace the springs and relocated the pump as part of the recall ( repairs techs have known about for years) they simply add in metal straps to keep the machine from busting apart, but it will still break. Their fix is literally a band aid, not surgery.

People shopping for new laundry machines, avoid Samsung.
Posted by ThatMakesSense
Fort Lauderdale
Member since Aug 2015
15281 posts
Posted on 1/12/17 at 10:04 am to
And people make fun of me for still using a washboard and bar of soap, suckas.
Posted by ForeverLSU02
Albany
Member since Jun 2007
52582 posts
Posted on 1/12/17 at 10:05 am to
The only thing Samsung I will ever own is a TV
Posted by SG_Geaux
Beautiful St George, LA
Member since Aug 2004
80818 posts
Posted on 1/12/17 at 10:06 am to
If you simply follow Samsung instructions for washing bedding this won't happen.
Posted by Bluefin
The Banana Stand
Member since Apr 2011
13527 posts
Posted on 1/12/17 at 10:06 am to
Samsung stock. So hot right now.
Posted by SidewalkDawg
Chair
Member since Nov 2012
10307 posts
Posted on 1/12/17 at 10:06 am to
quote:

And people make fun of me for still using a washboard and bar of soap, suckas.


That doesn't make sense.
Posted by CoachChappy
Member since May 2013
34324 posts
Posted on 1/12/17 at 10:07 am to
quote:

The only thing Samsung I will ever own is a TV

This even my newest TV is a Sony. I just do not trust Samsung products anymore.
Posted by ThatMakesSense
Fort Lauderdale
Member since Aug 2015
15281 posts
Posted on 1/12/17 at 10:08 am to
Don't hassle me, I'm local.
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
66457 posts
Posted on 1/12/17 at 10:08 am to
quote:

The only thing Samsung I will ever own is a TV


I like my galaxy 7 edge


old school whirlpool for the win in laundry detail. pays to not be married and influenced to blow thousands on a washer and dryer
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40378 posts
Posted on 1/12/17 at 10:11 am to
I will avoid everything Samsung. Their refrigerators (especially ice makers) are shite.

And I now have a Samsung TV that has lines across the screen.

Posted by TypoKnig
Member since Aug 2011
8928 posts
Posted on 1/12/17 at 10:12 am to
Bought a Samsung refrigerator 4 years ago. Thing is a huge piece of shite. Only thing I'll buy from Samsung will be phones and TVs.
Posted by WavinWilly
Wavin Away in Sharlo
Member since Oct 2010
9094 posts
Posted on 1/12/17 at 10:13 am to
Still haven't done anything with the recall. The fix is BS, and I don't want to actually buy a new one right now. I've loaded mine down big time with bedding and used the "old" bedding setting before new instructions came out and never had any issues. Now using the new, low spin setting I imagine even less of a problem. Only pain is heavy comforters are soaking wet when they come out. Luckily gas is cheap and my dryer is gas. Just let it run for longer.

ETA: also have a Samsung fridge that I need to take the back off of because they didn't screw a bracket on tight enough and every time the compressor kicks on I can hear a rattle. And putting the vents in the back is so dumb. Having to pull the whole damn fridge out to clean out the vents on a fridge is annoying.
This post was edited on 1/12/17 at 10:15 am
Posted by VermilionTiger
Member since Dec 2012
39416 posts
Posted on 1/12/17 at 10:14 am to
Samsung should leave the laundry business to Kenna City's pride and joy
Posted by John Wayne
Baton Rouge, La
Member since May 2007
958 posts
Posted on 1/12/17 at 10:17 am to
quote:

Bought a Samsung refrigerator 4 years ago. Thing is a huge piece of shite.


I have a Samsung fridge and gas range on order. I did that after researching and reviewing to the best of my abilities.

I still have doubts about my decision.
Posted by Hammond Tiger Fan
Hammond
Member since Oct 2007
16419 posts
Posted on 1/12/17 at 10:20 am to
We purchased one of these models last year from Home Depot and fortunately we purchased the 5 year warranty plan, which I hardly ever do, but for some reason my intuition told me to do it. If I have any trouble with it, I'll just get a brand new unit.

But it does suck to hear that this could happen and if it does happen and the unit basically explodes and floods my laundry room, my question is will Samsung repair my wood floors that will likely be damaged as a result of their shitty product?
Posted by Old Sarge
Dean of Admissions, LSU
Member since Jan 2012
63517 posts
Posted on 1/12/17 at 10:23 am to
Well shite, I literally just chose the fix over the rebate. My service appt. is set for Saturday


They only offered me $45 rebate if I chose not to go with the fix. $145 if I went with a new Samsung
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
66457 posts
Posted on 1/12/17 at 10:24 am to
quote:

But it does suck to hear that this could happen and if it does happen and the unit basically explodes and floods my laundry room, my question is will Samsung repair my wood floors that will likely be damaged as a result of their shitty product?




they should have to IMO
Posted by Napoleon
Kenna
Member since Dec 2007
74866 posts
Posted on 1/12/17 at 10:25 am to
quote:

And putting the vents in the back is so dumb. Having to pull the whole damn fridge out to clean out the vents on a fridge is annoying.


this is 95% of all fridges.

Posted by CAD703X
Liberty Island
Member since Jul 2008
94632 posts
Posted on 1/12/17 at 10:28 am to
in cad land, 1980s maytags are still washing 4-5 loads a day with another 30 years of life ahead of them
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
66457 posts
Posted on 1/12/17 at 10:30 am to
quote:

in cad land, 1980s maytags are still washing 4-5 loads a day with another 30 years of life ahead of them



i have 1990 whirlpool that is still kicking

had an LG front load setup that kept breaking down
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