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Rental car question

Posted on 8/3/20 at 2:04 pm
Posted by Geekboy
Member since Jan 2004
4979 posts
Posted on 8/3/20 at 2:04 pm
Anybody have rental car situations where you may have scratched or dented a rented car? I know I got the insurance because it came with the rental policy. But I’m figuring that is more for a pretty significant wreck.
I slightly scraped the front bumper parking by tapping a wall and the charge is $650! So slight were the scratches that touch up paint could have probably fixed it.
I’m guessing these insurance policies on the cars have a deductible and that’s where I got popped.
Posted by TigerstuckinMS
Member since Nov 2005
33687 posts
Posted on 8/3/20 at 2:08 pm to
Why don't you read the contract you signed and then follow that contract?
Posted by Geauxld Finger
Baton Rouge
Member since Jan 2005
31735 posts
Posted on 8/3/20 at 2:09 pm to
must have been pretty noticeable. typically your credit card has built in insurance if its a good card. My Platinum Amex does this whenever i used to travel for work.
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
35173 posts
Posted on 8/3/20 at 2:09 pm to
Are you a white?
Posted by DiamondDog
Louisiana
Member since Nov 2019
10572 posts
Posted on 8/3/20 at 2:11 pm to
This is why I pay with AMEX or buy their insurances. I don’t want crap to deal with when I bring it back. On four wheels or two:
Posted by eScott
Member since Oct 2008
11376 posts
Posted on 8/3/20 at 2:14 pm to
You should have touched up the paint, or ripped the bumper off and got your money's worth.
This post was edited on 8/3/20 at 2:15 pm
Posted by RedFoxx
New Orleans, LA
Member since Jan 2009
6006 posts
Posted on 8/3/20 at 2:27 pm to
Posted by KamaCausey_LSU
Member since Apr 2013
14536 posts
Posted on 8/3/20 at 2:32 pm to
Who did you rent the car from?

That's why I don't think it's worth it to use cheap rental car companies. SixT, Dollar, Fox, etc. all seem to have one thing in common from reading reviews. They will price gouge you for minor scratches when you turn it in.
Posted by terd ferguson
Darren Wilson Fan Club President
Member since Aug 2007
108746 posts
Posted on 8/3/20 at 3:08 pm to
quote:

touch up paint could have probably fixed it.


I guess you fricked up then
Posted by FlyinTiger93
Member since May 2010
3585 posts
Posted on 8/3/20 at 3:13 pm to
Got a rock chip in Florida. Told the check in dude that it was already there. Problem solved.
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 8/3/20 at 3:16 pm to
quote:

I’m guessing these insurance policies on the cars have a deductible and that’s where I got popped.



rental car companies are self insured.
Posted by MMauler
Member since Jun 2013
19216 posts
Posted on 8/3/20 at 3:16 pm to
quote:

Who did you rent the car from?

That's why I don't think it's worth it to use cheap rental car companies. SixT, Dollar, Fox, etc. all seem to have one thing in common from reading reviews. They will price gouge you for minor scratches when you turn it in.




Enterprise is notorious for this.

I'll pay more to not rent from Enterprise.


When you turn in a car, they actually use one these every time --



So, if you ever rent from Enterprise, make sure you maticulously go around the car before you sign any rental agreements -- even underneath the bumpers. I read an article a few years back where some guy sued them because they were trying to charge him thousands of dollars for some dent on the underside of the back bumper that wasn't visible upon a regular inspection. It turned out that they had charged at least 3 other customers for the same "damage" to the same car.
This post was edited on 8/3/20 at 3:20 pm
Posted by LSUFAITHFUL
Member since Oct 2007
1089 posts
Posted on 8/3/20 at 3:18 pm to
Look at what you actually bought...if you added the “insurance” then you should not have to pay anything. This is technically not insurance that you are buying. You are buying a LDW or loss damage waiver from the rental company, which means they can’t come after you if the car is damaged at all. So there’s no deductible.

So either you bought that and you are good. Or you didn’t, and you have to pay for the damage (cash or making a claim on your own insurance).

As others have noted, check your credit card. I have an airline card that insures against this loss.

If you end up at a dead end and have to pay cash, I would push back on the amount. Ask them for evidence of the cost and tell them you want independent estimates...they may tell you to frick off, but it may give you some negotiating leverage to pay a little less. If you have photos of the damage, you could maybe bring to a couple body shops to see if they will give you an estimate. Insured do estimates from photos all the time. Again, could help you negotiate a better price.
Posted by Supermoto Tiger
Baton Rouge
Member since Dec 2010
9934 posts
Posted on 8/3/20 at 3:28 pm to
quote:

So slight were the scratches that touch up paint could have probably fixed it.

quote:

the charge is $650!

I would have gone directly to an auto parts store, bought a $10 touchup paint and tried my best to fix it enough to make it unnoticed.
Posted by zacata88
Member since Mar 2014
1682 posts
Posted on 8/3/20 at 3:32 pm to
I can’t figure out what this thread is about. If you bought insurance from the rental car company then you shouldn’t owe a single dollar.
This post was edited on 8/3/20 at 3:33 pm
Posted by captainahab
Highway Trio8
Member since Dec 2014
1602 posts
Posted on 8/3/20 at 3:43 pm to
When you got the car, did someone come out and go over existing damage with you, circle the damage on a picture, etc? If not, how can they prove you did the damage?

I use Avis Preferred and they just email me the location and I get it and drive. I have rented from other places at the airport and they do the same thing. Go to the counter, hand me the keys, and I leave. No one inspects the car going out (at least at the airports I use).

Posted by Whatafrekinchessiebr
somewhere down river
Member since Nov 2013
1582 posts
Posted on 8/3/20 at 4:41 pm to
We were bird hunting in NODAK with some friends and my wife shot a hole though the floorboard of a rental. Luckily the barrel (20g) was pushed down directly on the floor so the hole was no bigger then a quarter and did not hit any other components on the way down. We swapped the floor mats around and never heard anything else about it.
Posted by SEClint
New Orleans, LA/Portland, OR
Member since Nov 2006
48769 posts
Posted on 8/3/20 at 4:45 pm to
In CKY2K they paid the extra $9 and blew up the car.

Hope you paid the extra $9

Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
73681 posts
Posted on 8/3/20 at 5:26 pm to
quote:

When you turn in a car, they actually use one these every time --



That card is huge too. I've rented from them dozens of times and never had a single issue.
Posted by USMEagles
Member since Jan 2018
11811 posts
Posted on 8/3/20 at 8:23 pm to
That Enterprise damage card seems overly generous to me. The "burn" circle looks like it's about the size of a pencil eraser. So if you burn a seat but the mark is only 2/3 the size of a pencil eraser, you're off the hook? That's stupid.
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