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re: Purchase parts and expect me to put them on...

Posted on 2/4/25 at 2:57 pm to
Posted by Sus-Scrofa
Member since Feb 2013
9724 posts
Posted on 2/4/25 at 2:57 pm to
Just announce a higher rate for labor for customers who BYOP
Posted by AndyCBR
Baton Rouge, LA
Member since Nov 2012
7919 posts
Posted on 2/4/25 at 2:57 pm to
Pretty common with tires.

I usually try to buy from discount tire direct but they didn’t have some oddball trailer tire I needed before so I brought the tires and wheels in loose.

They charged for mount, balance, and new stems and sent me on my way.
This post was edited on 2/4/25 at 2:58 pm
Posted by 777Tiger
Member since Mar 2011
82735 posts
Posted on 2/4/25 at 2:58 pm to
quote:

Customer provides the cheapest china rebuilt alternator.


pretty sure that's what the repair shop is getting from the O'Reilly's, AutoZones, etc.
Posted by WhoDatNC
NC
Member since Dec 2013
13426 posts
Posted on 2/4/25 at 3:04 pm to
Perhaps your business shouldn't look to bend people over for cheap parts.
Posted by genuineLSUtiger
Nashville
Member since Sep 2005
75789 posts
Posted on 2/4/25 at 3:07 pm to
quote:

You don’t like money?


My problem is that I hate work more than I like making money.
Posted by Tiger1242
Member since Jul 2011
32628 posts
Posted on 2/4/25 at 3:07 pm to
quote:

There's plenty of restaurants where you can bring them a fish and they'll cook it up.

I’ve never heard of or seen anyone ever do this, and I am/know lots of fisherman.

What is an example of a place that will do that?
Posted by 777Tiger
Member since Mar 2011
82735 posts
Posted on 2/4/25 at 3:08 pm to
quote:

What is an example of a place that will do that?


for starters, try any restaurant in Key West
Posted by dyslexiateechur
Louisiana
Member since Jan 2009
34344 posts
Posted on 2/4/25 at 3:10 pm to
GW Fins in NOLA does it.
Posted by Pirate0714
Baton Rouge
Member since May 2016
475 posts
Posted on 2/4/25 at 3:13 pm to
quote:

Pretty common with tires.

I usually try to buy from discount tire direct but they didn’t have some oddball trailer tire I needed before so I brought the tires and wheels in loose.

They charged for mount, balance, and new stems and sent me on my way.


I'll give you tires. Different animal altogether and market has changed from what it used to be.
Posted by BuckyCheese
Member since Jan 2015
57778 posts
Posted on 2/4/25 at 3:16 pm to
You're one of those guys that marks up your parts 100% I'll guess.
Posted by Pirate0714
Baton Rouge
Member since May 2016
475 posts
Posted on 2/4/25 at 3:18 pm to
quote:

You're one of those guys that marks up your parts 100% I'll guess.


Not at all.
Posted by LouisianaLady
Member since Mar 2009
82168 posts
Posted on 2/4/25 at 3:19 pm to
quote:

I wanted a new faucet for my kitchen sink and a new spigot for my bathtub, and the plumber made me order the ones I wanted and only came back to install them once they arrived.



Yeah, most small jobs we've had done like that, we've been told to pick it all out and have it delivered. They come when it arrives.

Hell, I think we even order our own mini split A/C units for the A/C company to install.
Posted by 777Tiger
Member since Mar 2011
82735 posts
Posted on 2/4/25 at 3:20 pm to
quote:

we even order our own mini split A/C units for the A/C company to install.


subtle I can afford air conditioning brag
Posted by BuckyCheese
Member since Jan 2015
57778 posts
Posted on 2/4/25 at 3:21 pm to
quote:

I'll bet you there a lot on here that know how much it costs to run a business


And there are a few that know the discounts shops get from NAPA/O'Reily/GM/etc.
Posted by 777Tiger
Member since Mar 2011
82735 posts
Posted on 2/4/25 at 3:22 pm to
quote:

And there are a few that know the discounts shops get from NAPA/O'Reily/GM/etc.


yup
Posted by PalletJack
LA by birth, TX by choice
Member since Oct 2024
430 posts
Posted on 2/4/25 at 3:23 pm to
In a dealership selling equipment while offering parts and services, the profit derived from parts and services is referred to as absorption. Absorption means your fixed costs and labor costs. If you can operate +100% absorption then you get to stay in business and the majority of retained earnings comes from sales of whatever product your dealership sells.

If I own a dealership and you bring me parts then I can still make some profit so I may take the job, I may not. Also, you will not be prioritized over a client who allows me to make margin on both parts and labor. Nor will I bear any burden for mistakes. The information available in reviews often springs from someone who created a bad transaction for a business, got a bad result from said transaction and then posted a very poor review of the service provider. No thank you
Posted by jchamil
Member since Nov 2009
17947 posts
Posted on 2/4/25 at 3:27 pm to
quote:

What is an example of a place that will do that?


Harbor Docks, Boathouse, and Dewey Destin's are a few in Destin that will.

You've never seen this anywhere on the Gulf Coast?
Posted by BayouBlitz
Member since Aug 2007
18126 posts
Posted on 2/4/25 at 3:32 pm to
Just do it and charge a bit more. Just make them understand that you can't guarantee their part, like you could if you got it from the manufacturer.
Posted by piratedude
baton rouge
Member since Oct 2009
2673 posts
Posted on 2/4/25 at 3:33 pm to
part of a shop's business model is buying at wholesale and selling at retail, just like any other for profit business. take your wine to a restaurant, and you would expect a corking fee. it is how they make a living.
Posted by Traveler
I'm not late-I'm early for tomorrow
Member since Sep 2003
25576 posts
Posted on 2/4/25 at 3:34 pm to
I can understand some of what the OP is frustrated with.
Example: JoeBob has an intermittent start (crank) issue with his old truck. JoeBob goes to the parts store and gets a replacement starter and brings it to his mechanic and says he wants it swapped out.
Mechanic says okay, you have done your troubleshooting and we will swap it for you.
Four days later, JoeBob after going back to the parts store and getting his old starter back (lucky they still had it) is back at the shop and tells mechanic he wants them to swap out the new starter with the original part and fix the intermittent cranking problem.
Problem is traced after a short time to be ignition switch which causes more time wasted for JoeBob.
JoeBob, not happy with himself that he is being charged twice now for the needless removal and install and has to see if his parts place will accept a return on a now used electrical part.
So how much time and money did JoeBob save after all that?
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