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Started By
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NOLA Airport Hertz employee denies rental to Puerto Rican
Posted on 5/16/23 at 11:29 am
Posted on 5/16/23 at 11:29 am
Because he doesn't have a passport and he's a foreigner.
Idiot
The Kennah Bruh police are also idiots apparently
Idiot
The Kennah Bruh police are also idiots apparently
quote:
The Kenner police officer who responded also told Marchand to leave, according to Marchand, who served 25 years as a federal law enforcement officer before retiring.
14
Posted on 5/16/23 at 11:31 am to Teufelhunden
The Hertz employee is forgiven for not knowing policy. They were kinda dumb but I can see how some folks might not realize Puerto Rican citizens are to be treated no differently than someone coming in from Hawaii.
The cop gets no slack. No excuse for a law enforcement officer not to know the rights of Puerto Ricans on the US mainland. That's just frickin retarded.
The cop gets no slack. No excuse for a law enforcement officer not to know the rights of Puerto Ricans on the US mainland. That's just frickin retarded.
This post was edited on 5/16/23 at 11:34 am
Posted on 5/16/23 at 11:37 am to Teufelhunden
To be fair, Puerto Ricans can be very selective on when they want to be U.S. citizens. It can get confusing at times.
At the Olympics? We have the Puerto Rican national team!
After a hurricane? We're U.S. citizens, too! Don't forget to send us tons of money!
At the Olympics? We have the Puerto Rican national team!
After a hurricane? We're U.S. citizens, too! Don't forget to send us tons of money!
Posted on 5/16/23 at 11:37 am to Teufelhunden
You would be surprised at how many people asked if we got our son a passport when we travelled to Puerto Rico in November.
Posted on 5/16/23 at 11:39 am to Teufelhunden
Posted on 5/16/23 at 11:39 am to Teufelhunden
The cop really isn't wrong. The employee told Marchand to leave and he didn't. By the time he got there it was a remaining after being kicked out issue.
The Hertz employee, well shite I might have gotten that wrong too.
The Hertz employee, well shite I might have gotten that wrong too.
Posted on 5/16/23 at 11:41 am to Teufelhunden
I had a professor at LSU say I was being bigoted and culturally insensitive saying Puerto Ricans are US citizens.
Posted on 5/16/23 at 11:44 am to mikelbr
quote:
The cop gets no slack. No excuse for a law enforcement officer not to know the rights of Puerto Ricans on the US mainland. That's just frickin retarded.
Wtf?
The cop can’t make hertz rent him a car.
Hertz told him to leave, cops said he had to leave, which is true. Not sure the issue you have.
Posted on 5/16/23 at 11:46 am to brass2mouth
quote:
Hertz told him to leave, cops said he had to leave, which is true. Not sure the issue you have.
You're right the cop was doing his job. But what I didn't put in the quote was that he allegedly told the guy he was going to call border patrol. That's the idiot part
Posted on 5/16/23 at 11:49 am to mikelbr
quote:
The cop gets no slack. No excuse for a law enforcement officer not to know the rights of Puerto Ricans on the US mainland. That's just frickin retarded.
It isn't law enforcement's job to correct Hertz. That's a civil matter. Law enforcement was apparently asked to remove and/or trespass someone. That is what they did.
Posted on 5/16/23 at 11:50 am to Teufelhunden
quote:
But what I didn't put in the quote was that he allegedly told the guy he was going to call border patrol.
Kenner PD says this can't be heard on the body cam.
Posted on 5/16/23 at 11:51 am to Teufelhunden
It's 2023. Information is available at your fingertips or you could just call corporate to confirm. Lazy + dumb = poor customer experience.
Posted on 5/16/23 at 11:52 am to Jorts R Us
quote:
Lazy + dumb = poor customer experience.
customer service has gone to the shitter since Hertz dropped that Mensa requirement for working their rental counter
Posted on 5/16/23 at 11:56 am to Teufelhunden
Why is this a news story?
Posted on 5/16/23 at 12:02 pm to nolanola
quote:
It isn't law enforcement's job to correct Hertz
What if he tried to buy Taco Bell with a $2 bill?
Posted on 5/16/23 at 12:11 pm to mikelbr
quote:
The Hertz employee is forgiven for not knowing policy. They were kinda dumb but I can see how some folks might not realize Puerto Rican citizens are to be treated no differently than someone coming in from Hawaii.
I was a regional training manager for a large car rental company for 5 years. All rental companies provide detailed training on their software and laws regarding identification needed and address outliers like Puerto Rico. There are potentially serious liabilities involved when such criteria isn’t met. I know for a fact that Hertz has an extremely thorough training program and all airport employees were specifically taught about Puerto Rico.
This person either wasn’t trained to company and/or industry standards or forgot that training. The employee also could have contacted corporate or a manager at any time of any day for clarification.
Posted on 5/16/23 at 12:19 pm to Teufelhunden
quote:
You're right the cop was doing his job. But what I didn't put in the quote was that he allegedly told the guy he was going to call border patrol. That's the idiot part
Ahh Well that makes more sense.
Posted on 5/16/23 at 12:22 pm to willymeaux
quote:So you're bigoted by not differentiating .....
I had a professor at LSU say I was being bigoted and culturally insensitive saying Puerto Ricans are US citizens.
Posted on 5/16/23 at 12:43 pm to Jorts R Us
quote:
It's 2023. Information is available at your fingertips or you could just call corporate to confirm. Lazy + dumb = poor customer experience.
Its 2023. You would think Hertz software would have a pulldown for the customers home state (or territory).
Posted on 5/16/23 at 12:45 pm to Teufelhunden
Lol - my cousin was denied entry to a casino bc all she had was a foreign passport
People are dumb
People are dumb
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