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re: Mother upset about response time for sons wreck

Posted on 9/4/24 at 5:26 pm to
Posted by brass2mouth
NOLA
Member since Jul 2007
20172 posts
Posted on 9/4/24 at 5:26 pm to
quote:

This was an interesting comment by the EBRSO. I find it hard to believe that a metropolitan sheriff's office does not have GPS in their police cruisers.


They probably have GPS, as in their units are visible during the shift, but the data isn't stored.
Posted by lostinbr
Baton Rouge, LA
Member since Oct 2017
11904 posts
Posted on 9/4/24 at 5:28 pm to
quote:

When I was in LE we would get a couple a week for “iPhone crash detection” and it was 9/10 somebody brakes hard and their phone fell on the floor board. Nobody would ever be in the area that “crash” happened. I don’t think I ever actually found someone that had a legit crash.

Onstar was different, but their locations weren’t always accurate.

Did they tell you whether the source was iPhone crash detection, Ford Sync, Onstar, etc. when they dispatched you? Curious how specific the info is when it gets to the responding LEO.

In this case it was Ford Sync but the message cut off before actually giving the location data. So I assume they must have got the location from the cell carrier.
Posted by brass2mouth
NOLA
Member since Jul 2007
20172 posts
Posted on 9/4/24 at 5:35 pm to
quote:

Did they tell you whether the source was iPhone crash detection, Ford Sync, Onstar, etc. when they dispatched you? Curious how specific the info is when it gets to the responding LEO.


They would tell us if it was "iPhone crash detection" or OnStar. One is an automated message, and the other is an actual person so that they can differentiate.

If I'm not mistaken, Ford Sync is just another form of "iPhone crash detection. " There isn't an actual person talking to the dispatcher. For instance, OnStar would alert and say, "Hey, we have a crash detection alert for Vehicle A near the intersection of X and Y," and they could patch the driver through to speak with the dispatcher and gather more information.

The location accuracy isn't always the greatest, though. Sometimes, it was spot on, but other times, it told you it was I-10 eastbound near Highland, only for you to drive to that spot and find it I-10 westbound near Siegen.
Posted by shadyone2
Member since Oct 2017
1110 posts
Posted on 9/4/24 at 5:37 pm to
20 minutes to locate accident isn’t that long. He was probably dead for internal injuries way before that. Blame, blame, blame.
Posted by Roux22
Member since Jan 2023
643 posts
Posted on 9/4/24 at 5:46 pm to
quote:

Municipalities should be responsible for their response times. I hope she sues, if for anything, to hold city emergency responders more accountable.


Sure dumbass, responders wake up every morning and say “hmm how can I neglect and help someone die today”
Posted by lostinbr
Baton Rouge, LA
Member since Oct 2017
11904 posts
Posted on 9/4/24 at 5:49 pm to
quote:

If I'm not mistaken, Ford Sync is just another form of "iPhone crash detection. " There isn't an actual person talking to the dispatcher. For instance, OnStar would alert and say, "Hey, we have a crash detection alert for Vehicle A near the intersection of X and Y," and they could patch the driver through to speak with the dispatcher and gather more information.

Ah OK. Yeah, the Ford system doesn’t have an actual operator calling it in like OnStar apparently does. You can hear the 911 calls at the link in OP. It’s an automated message.

It does allow the 911 operator to press a button to be patched through to the driver, which they did, but there was no response from the driver.
Posted by ChestRockwell
In the heart of horse country
Member since Jul 2021
6103 posts
Posted on 9/4/24 at 5:53 pm to
It's why I moved. It doesn't take a freaking genius to figure out where does the money go. The Feds have given LA so much money, and what exactly is to show for it? Education is still crap, roads and bridges are lousy.
Posted by grizzlylongcut
Member since Sep 2021
12680 posts
Posted on 9/4/24 at 5:57 pm to
quote:

So no advent calendar this year?


I understood and laughed at this reference.
Posted by LSUGrrrl
Frisco, TX
Member since Jul 2007
41879 posts
Posted on 9/4/24 at 6:04 pm to
quote:

Are you sure about this? There are a finite amount of police and EMS units in a city. Fender bender at Walmart. Boyfriend took girlfriend's phone and won't give it back. 30 yr old male has been throwing up for 15 mins and wants an ambulance. Kids playing on the phone call 911 and hang up from a physical address. As stated, calls are prioritized. An mva with unknown injuries does not get the highest priority. If it's an automated call from an estimated address they aren't running hot, lights and sirens.


The populations of Frisco, TX and Baton Rouge are about the same. A 30 minute wait for a 911 call is unheard of around here and would cost people their jobs. Average response times here are 5-6 minutes and people are pissed as hell at that.
This post was edited on 9/4/24 at 6:06 pm
Posted by LSUFanHouston
NOLA
Member since Jul 2009
39276 posts
Posted on 9/4/24 at 6:42 pm to
A 20 min response time in the middle of the night for a city police dept to a non-emergency crash call? Honestly, that doesn’t seem terrible.

Nearest deputy 4’mikes away? Common with short staffing.

If EMS knew the exact details of the crash and the condition of the occupant, maybe it gets a priority response. It does not sound like they had that info.

This sounds like a grieving mother grasping for straws. Which I understand. However I’m disgusted ab attorney took the case.
Posted by shadyone2
Member since Oct 2017
1110 posts
Posted on 9/4/24 at 6:55 pm to
It was 20 minutes but carry on.
Posted by Duane Dibbley
Red Dwarf
Member since Nov 2011
1691 posts
Posted on 9/4/24 at 7:29 pm to
quote:

It shouldn't take 30 minutes to respond to a 911 call on Nicholson. I'd be upset too.

Do you understand that it wasn't him who called 911; it was his watch, which is only capable of telling 911 that there was an accident and giving a GPS location—no precise directions, nothing else—just that there was an accident, and these are the GPS coordinates. If that, it might have only said that there was an accident, with no location given.
Posted by HeadSlash
TEAM LIVE BADASS - St. GEORGE
Member since Aug 2006
53141 posts
Posted on 9/4/24 at 8:06 pm to
quote:

According to his car's crash retrieval data, Jordan was going 113 miles per hour two seconds before impact. He hit a tree at a speed of 87 miles per hour. A toxicology report showed his blood alcohol content was just slightly above the legal limit at .089.




Let's blame the police's response time
Posted by TchoupitoulasTiger
NOLA
Member since May 2011
1288 posts
Posted on 9/4/24 at 8:19 pm to
Where on Nicholson this was this? Anyone know? If the watch was the only thing that called 911 then I gotta assume that it was probably south of Lee/Brightside. Down that way is soybean fields and and overgrown ditches/pipeline right of way. 113 mph gets you pretty far off the road… that seems like it would be kinda hard to find a vehicle at night.

Posted by whoa
New Orleans
Member since Sep 2017
5426 posts
Posted on 9/4/24 at 8:30 pm to
Nicholson past Ben Hur going eastbound
Posted by Adajax
Member since Nov 2015
7511 posts
Posted on 9/4/24 at 8:38 pm to
quote:

A 30 minute wait for a 911 call is unheard of around here and would cost people their jobs


Not all 911 calls are equal. Not all 911 districts are equal. I have no idea how many responders are on the street in Frisco or Baton Rouge but I'm making an educated guess that the types of calls each city routinely responds to are pretty different. I also doubt Frisco goes hot to an automated mva unknown injuries call.
Posted by mmmmmbeeer
ATL
Member since Nov 2014
8862 posts
Posted on 9/4/24 at 8:43 pm to
quote:

This is a non-priority call.


That feature on the watch is designed to call 911 in the case of the watch picking up clear signs of distress. Heart attacks, for example, would result in a 911 call. The watch likely saw his pulse dropping rapidly and eventually missing, which surely would have resulted in a 911 call.

I'm not sure where you get the idea these are non-priority calls. They're not calling the non-emergency number.
Posted by BigBinBR
Baton Rouge
Member since Mar 2023
7574 posts
Posted on 9/4/24 at 8:52 pm to
quote:

I'm not sure where you get the idea these are non-priority calls. They're not calling the non-emergency number.
it’s an automated call from his car. It wasn’t based on his heart rate.
quote:

After doing some research, Kendra found out his Apple watch was connected to his phone, which was synched to his Ford Mustang.

"He did not physically call 911. The car made the call for him."

Ford rolled out 'Sync 911 Assist' in 2009 and the feature has been included in Ford vehicles since then. The system was standard in Jordan's 2019 Ford Mustang GT. In the case of a crash where airbags are deployed, it automatically calls 911.


And you are just making the shite up about “heart attacks”
quote:

Apple Watch cannot detect heart attacks. If you ever experience chest pain, pressure, tightness, or what you think is a heart attack, call emergency services immediately.
Apple.com


It’s not a priority call because it isn’t a live person and they have minimal information - the same as a an automated alarm system call. It tells them there is an accident with airbags deployed. That’s it. It doesn’t tell them if there are injuries or not. If it would have been something like a passerby calling and saying it’s a major accident with possible injuries the officers:first responders probably get there much faster.
This post was edited on 9/4/24 at 9:29 pm
Posted by mmcgrath
Indianapolis
Member since Feb 2010
36640 posts
Posted on 9/4/24 at 9:22 pm to
quote:

keeping their funding depends on them. someone will probably lose their job over this


Posted by tiger91
In my own little world
Member since Nov 2005
39283 posts
Posted on 9/4/24 at 9:33 pm to
So did it take 20 minutes to get there OR to get there and find the vehicle?

I’m assuming the alter — he was only 4 miles away. Dead of night — could be hard to find if all electronics/lights were disabled.
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